Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.

Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. [+]

The support project is organized into 6 service centers (PLM Phase 1, PLM Phase 2, CAD, CAE, COD, generalist)

The main activities of the mission are:

Processing digital assistance requests

• Treatment of the Numerical Assistance Requests


• Methodological monitoring to the users


• Management and follow-up of incident transferred to IT.

Bug management and testing

• Formalize and raise software bugs (scenarios and data sets)


• Run tests related to the anomalies.


• Report and follow up JIRA

Logical Security Administrator

• Manage Access Rights


• Request, authorize, remove, and monitor user access to information systems, ensuring alignment with operational needs and security policies.


• Administer Authentication Tools


• Provide, manage, and troubleshoot user authentication methods, including passwords and digital certificates.


• Apply Security Framework Requirements


• Ensure that all user lifecycle events within the domain (onboarding, departures, internal transfers) are managed in compliance with the organization’s Security Reference Framework (REUNIS) and current security directives.

CORE:

• Support and Guide Stakeholders


• Assist requestors in formalizing access services and new user declarations.


• Provide training to newly assigned Relationship Managers and to requestors on processes and required procedures.


• Coordinate Access and Authorization Requests


• Prepare and submit requests to the IT department for access rights, site authorizations and application flow openings.


• Validate Solution Alignment


• Ensure that proposed solutions appropriately meet business needs and operational requirements.

• Bachelor's degree or equivalent in Computer Science

Common tools (client tools):

• AIDE


• JIRA


• PSASM


• DocInfo


• Seculogic


• REUNIS


• GEDEX

Languages:

• French: Technical


• English: Technical

Behavioral skills:

• Good interpersonal skills


• Teamwork


• Rigorous


• Stress management