Job Description
Roles & Responsibilities
You will work in a team environment to provide functional and technical expertise to our clients
- Provide incident resolution and application maintenance
- Perform troubleshooting investigations in front- and backend applications
- Communicate effectively to clients and internal stakeholders
- Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
- Prioritize work based on severity and urgency
- Travel up to 20%
- Participate in on-call rotation as needed
- Willing to work from the Agadir office 5 days per week
Required Experience
- A Bachelor s degree in IT, Healthcare or related field or equivalent relevant experience
- Strong in SQL
- Fluent English
Desired Candidate Profile
A Bachelor s degree in IT, Healthcare or related field or equivalent relevant experience
Strong in SQL
Fluent English