Job Description

Roles & Responsibilities

Job Description

Our multinational company is recruiting Spanish-speaking customer service representatives to answer customer service calls.
Within a young and dynamic team, your mission will be:

• Advise and recommend to clients the solutions that best suit their interests;
• Ensure the management of customer accounts;
• Provide basic technical assistance.

After a very short and paid initial training period, you will benefit from a continuous training cycle designed to promote your career in a multinational company that offers you the opportunities and means to evolve.

Desired profile

A very good command of the language in which it is applied, both oral and written;

• A minimum level of education of at least a bachelor's degree;
• Prior experience in customer relations is highly desirable;
• A commercial spirit combined with a strong ability to suggest;
• Interpersonal communication skills; - A customer-oriented attitude (Smile, courtesy, empathy, ability to listen until the end without interrupting the customer).

Social benefits and others

In addition to an open-ended contract (CDI), social security, private medical insurance and transportation during non-working hours, Foundever offers you

• Training in addition to certification in;
• A sales bonus with no limit;
• A performance bonus;
• An evolving salary;
• CNSS subscription;
• Private medical insurance
• Club social

Like all positions in our company, this position is open to people with reduced mobility.

Time frame

De 8:00 a 18:00 horas en rotaci n de lunes as bado, 5 d as a la semana

Net salary + bonuses

Skills/Knowledge/Abilities

• Call Center experience a plus
  
• Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
  

Education

High school diploma or equivalent