Job Description

Roles & Responsibilities

Job description

FOUNDEVER is looking for motivated customer contact agents for a renowned telecommunications company.

At FOUNDEVER Rabat (Morocco), you now have the chance to work on a challenging project! As a member of a young Dutch-speaking team, you will benefit from a paid three-week training program.
We offer:

• An attractive fixed salary
• Possibility of a salary advance.
• A permanent contract after your probationary period.
• Full social package (pension and all other benefits...)
• Insurance with reimbursement of up to 80% of all your medical expenses.
• Job description...
• Do you have the voice?
• As a customer service representative, you are responsible for a good relationship between you and the customer.
• With your voice and a friendly offer, you bring a smile to the customer's face.
• Be commercially minded and enjoy selling
• You must also be able to silence that voice from time to time and listen carefully to the customer.
• Moreover, you must also:
• To offer the customer a suitable solution.
• Help and advise the customer if necessary.
• Answering customer questions about their invoice, technical support, or the products and services the company offers.

Profile

• Very good oral and written knowledge of the Dutch language.
• You learn quickly, are good at multitasking, and can respond quickly and appropriately.
• Proven skills in interpersonal communication.
• Service-oriented trait; friendliness must be second nature to you.
• Has a pleasant telephone voice.
• Loves competition, and most of all wins.
• Basis computer skills.
• Experience as a call agent is not a must, but it is an added advantage.

Are you a skilled communicator, do you have a sense of empathy, and are you a good salesperson? Would you like to work as a customer representative for an international company? Don't hesitate and apply for the position immediately.

Social and other benefits

In addition to a permanent contract (CDI), social security, private health insurance, and transport during closing hours, Foundever offers you:

• Certification training;
• An uncapped sales bonus;
• A performance bonus;
• An evolving salary;
• CNSS subscription;
• Private health insurance
• Social club