Job Description
Roles & Responsibilities
You will work in a team environment to provide functional and technical expertise to our clients
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Provide incident resolution and application maintenance
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Perform troubleshooting investigations in front- and backend applications
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Communicate effectively to clients and internal stakeholders
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Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
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Prioritize work based on severity and urgency
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Travel up to 20%
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Participate in on-call rotation as needed
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Willing to work from the Agadir office 5 days per week
Required Experience
Desired Candidate Profile