Job Description

Roles & Responsibilities

YOUR ROLE

The mission of the Customs Operations Administrator is to ensure the preparation of all customs documentation (import and/or export), carry out tariff classification, and verify the compliance of the components of the declaration with customs and tax regulations in Morocco.

WHAT ARE YOU GOING TO DO?

• Prepare and follow up on customs files
• Establish the provisional declaration in accordance with applicable laws and regulations
• Record transactions and update data in the information system
• Submit customs documents to the Customs Administration
• Attend inspections and controls carried out by the Customs Administration
• Coordinate customs operations with clients and/or various site entities, as well as with the Customs and Tax Administration
• Regularly share and communicate information with clients
• Carry out administrative follow-up of customs files
• Process and manage discrepancies
• Handle and follow up on requests or complaints
• File and archive documents
• Manage and use documentation
• Represent the group with clients and the network in the day-to-day management of files
• Enter declarations into the BADR system
• Monitor due payments (liquidations)
• Prepare reservation letters
• Conduct research and studies in customs matters
• Comply with quality, safety, and hygiene standards in force within the company

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.

There s no doubt that you will be compensated for your hard work and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

Desired Candidate Profile

WHAT ARE WE LOOKING FOR?

• Minimum Bac +2 from a customs declarant school, in international trade, logistics, or a similar field
• Minimum of 5 years of experience in a similar position, within the transport and logistics sector
• Strong knowledge of customs regulations in Morocco
• Excellent organizational and administrative management skills
• Ability to work under pressure and solve problems quickly
• Good communication and negotiation skills
• Accuracy and attention to detail in handling files
• Customer service mindset and ability to work in a team
• Adaptability and flexibility in response to change
• Proficiency in IT tools and customs management software
• Fluency in French; English is an asset