Job Description
Roles & Responsibilities
As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our General Managers enjoy the challenge of running our show. It s what makes your heartbeat faster! You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders. You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. Reporting to the Regional Director, you will work proactively to ensure guest satisfaction and the smooth running of the hotel. As General Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Desired Candidate Profile
Applicants must be able to speak French and relocate to Morocco. Minimum 10 15 years of progressive hotel leadership experience, with at least 5 years as a General Manager within an upscale, luxury, or international branded hotel. Proven track record of successfully managing full hotel operations, including Rooms, Food & Beverage, Sales & Marketing, Finance, and Human Resources. Strong commercial mindset with demonstrated success in driving RevPAR, ADR, occupancy, market share, and overall profitability. Extensive experience managing multiple revenue streams, particularly Food & Beverage, events, weddings, and leisure-focused operations. Experience working closely with hotel owners, asset managers, and corporate stakeholders, providing strategic guidance and delivering agreed business objectives. Strong leadership capabilities with the ability to build, develop, and retain high-performing teams while fostering a culture of service excellence and accountability. Strong financial acumen, including budgeting, forecasting, cost control, and capital expenditure planning. Excellent communication, negotiation, and stakeholder management skills. Ability to navigate a multicultural environment and effectively lead a diverse workforce. Knowledge of the Moroccan hospitality market, tourism trends, and regional business landscape is preferred.