Job Description
Roles & Responsibilities
Manage the handling of non-conformities (HR and FM) and conduct root cause analyses using 8D, 5 Whys, and Ishikawa methodologies. Define, deploy, and monitor corrective and preventive actions to ensure continuous process improvement. Ensure the processing and follow-up of customer feedback in accordance with established quality processes. Serve as the quality interface with customers regarding complaints and quality incident management. Contribute to the technical expertise of HR and FM.
Desired Candidate Profile
Bac+5 level education (Quality, Industrial Engineering, Mechanics or equivalent field)
First experience in an industrial environment appreciated
Knowledge of quality tools and problem-solving methods (5 Whys, Ishikawa, 8D).
Ability to work in a team and collaborate with different departments.
Motivation to learn and grow in a demanding environment and oriented towards continuous improvement.