Mission: The different activities entrusted to the Process Owner are as follows:
- Gather, analyze, and challenge business needs expressed by Business Leaders and operational entities.
- Validate CEBs and SFDs to ensure the conformity of evolutions with business processes and objectives.
- Act as the interface between business, project, and development teams to ensure proper consideration of functional needs.
- Participate in the preparation and validation of functional acceptance campaigns.
- Monitor and validate the resolution of anomalies impacting business processes.
- Draft and enrich functional test scenarios to validate the solution.
- Perform functional tests and manage anomalies via JIRA.
- Track the progress of JIRA tickets until their resolution.
- Hold meetings with Business Leaders or local teams (deployed subsidiaries/countries) when necessary for progress.
- Maintain acceptance progress KPIs and estimate workload.
- Participate in user support initiatives (interactions with the Lifecycle Team when necessary).
- Coordinate between the Team Leader and the team.
Desired Candidate Profile
Qualifications- Master's degree (Bac +5) in Supply Chain / Logistics, Information Systems, or equivalent specialization
- 1 to 3 years of experience
Soft skills- Support and client relations
- Analytical skills
- Pedagogical approach
- Facilitation skills, proactive, teamwork
- Synthesis skills
- Reactivity
- Communication (facilitation, training or workshops, preparation of written materials)
Hard skills- Knowledge in Supply Chain / Principles of automotive distribution
- UAT skills (Acceptance Testing): test cases and executions + anomaly tracking
- Supply Chain Planning Management
- Automotive IT: development functional principles, SCRUM, data management
- French IT environment
- English proficiency (independent)
- Tools: Excel (data tables, indicators, charts, VBA...), Power BI / Access