Jobs In Al Manara
171 Jobs Found
Save and set alert for similar positionsManage alerts
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Somos una compañía global, líder en el desarrollo de infraestructuras regenerativas que generan un impacto positivo en la sociedad. Nuestra plantilla, formada por más de 65.000 profesionales y presente en más de 40 países de los cinco continentes, contribuye a nuestra misión de diseñar un planeta mejor. Buscamos personas que quieran marcar la diferencia, promover el desarrollo sostenible y encontrar soluciones a los mayores desafíos globales, incluidos el cambio climático, la sobrepoblación y la escasez hídrica. Únete a nosotros en la búsqueda de soluciones para lograr un futuro sostenible.</b></p><br>ACCIONA, en su negocio de Agua, busca nuevo/a Jefe/a de Mantenimiento para su planta de Casablanca, en Marruecos.<p><b>Descripción del puesto</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p><b><u>Misión</u></b>: </p><br><p>Responsable de planificar, coordinar y supervisar las actividades de mantenimiento de la planta desaladora, garantizando la disponibilidad, fiabilidad y correcto funcionamiento de los equipos e instalaciones. Asegurará la ejecución eficiente de los planes de mantenimiento preventivo, predictivo y correctivo, optimizando los recursos disponibles y velando por el cumplimiento de los estándares de calidad, seguridad, medio ambiente y eficiencia operativa de ACCIONA.</p><br><br><p><b><u>Funciones principales:</u></b></p><br><ul><li><b>Planificación y gestión del mantenimiento:</b> Elaborar, organizar y supervisar los planes de mantenimiento preventivo, predictivo y correctivo de los equipos e instalaciones de la planta, incluyendo sistemas mecánicos, eléctricos, electromecánicos, instrumentación y control.</li><li><b>Gestión de equipos e instalaciones:</b> Supervisar el estado y funcionamiento de los principales equipos de la planta desaladora, tales como bombas, motores, válvulas, sistemas de filtración, equipos de alta presión, sistemas de recuperación de energía e instrumentación, coordinando las actuaciones necesarias para asegurar su fiabilidad y disponibilidad.</li><li><b>Gestión de averías e incidencias:</b> Coordinar la identificación, diagnóstico y resolución de averías, priorizando las intervenciones según su criticidad e impacto en la operación de la planta. Analizar las causas raíz de los fallos recurrentes y proponer medidas correctivas y preventivas.</li><li><b>Gestión de equipos de trabajo:</b> Coordinar y supervisar al personal de mantenimiento, distribuyendo tareas, estableciendo prioridades y realizando el seguimiento de los trabajos ejecutados. Fomentar el desarrollo técnico del equipo y el cumplimiento de los procedimientos de trabajo.</li><li><b>Gestión de repuestos y aprovisionamiento:</b> Controlar el inventario y los niveles de stock de repuestos y materiales críticos, anticipar necesidades de aprovisionamiento y coordinar la solicitud de ofertas a proveedores, la adquisición de materiales y el seguimiento de los suministros.</li><li><b>Gestión de proveedores y subcontratas:</b> Coordinar y supervisar las actividades de empresas contratistas y proveedores de servicios de mantenimiento, verificando la calidad de los trabajos, el cumplimiento de los plazos y las condiciones técnicas y de seguridad establecidas.</li><li><b>Seguimiento de indicadores y mejora continua:</b> Definir y realizar el seguimiento de indicadores de mantenimiento, como la disponibilidad de los equipos, la frecuencia de averías, el cumplimiento de los planes preventivos y los costes de mantenimiento. Proponer iniciativas para mejorar la fiabilidad de los activos y optimizar los recursos.</li><li><b>Seguridad, salud y medio ambiente:</b> Garantizar el cumplimiento de los procedimientos de seguridad y medio ambiente en todas las actividades de mantenimiento, incluyendo la coordinación de actividades empresariales, los permisos de trabajo y las medidas de prevención aplicables.</li><li><b>Coordinación con Operación:</b> Trabajar conjuntamente con el equipo de Operación para planificar las intervenciones, coordinar paradas programadas y minimizar el impacto de los trabajos de mantenimiento sobre la continuidad y el rendimiento de la planta.</li><li><b>Gestión documental e informes:</b> Elaborar informes de actividad, registrar las intervenciones realizadas y asegurar la disponibilidad de la documentación técnica y los procedimientos de mantenimiento actualizados.</li></ul><p><b>Requisitos del candidato</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p><b><u>Requisitos principales:</u></b></p><br><ul><li>Titulación universitaria en Ingeniería Industrial, Ingeniería Mecánica, Ingeniería Eléctrica, Ingeniería Electromecánica o formación equivalente.</li><li>Experiencia profesional en puestos de mantenimiento industrial, preferiblemente en plantas desaladoras, instalaciones de tratamiento de agua o instalaciones industriales de proceso.</li><li>Experiencia en planificación y gestión de mantenimiento preventivo, predictivo y correctivo.</li><li>Conocimientos de equipos mecánicos, eléctricos y electromecánicos, instrumentación y sistemas de control.</li><li>Experiencia en coordinación de equipos técnicos, gestión de proveedores y supervisión de empresas subcontratistas.</li><li>Manejo de herramientas GMAO y conocimientos de gestión de repuestos e indicadores de mantenimiento.</li><li>Conocimientos de prevención de riesgos laborales y procedimientos de seguridad industrial.</li><li>Capacidad de planificación, organización, resolución de problemas y coordinación con equipos multidisciplinares.</li></ul><p><i>Somos una compañía que valora la diversidad como fuente de talento y por ello trabajamos para impulsar un entorno inclusivo en el que se promueve el respeto, la pertenencia y el compromiso de forma que todas las personas puedan participar en igualdad de oportunidades. Invitamos a todas las personas a inscribirse con independencia del origen, circunstancias, bagaje o condición. ACCIONA ha recibido la certificación Top Employer 2021, 2022, 2023, 2024 y 2025, que reconoce a la Compañía como una de las mejores empresas para trabajar en España.</i></p><br> </div>
Customer Advisor (F/M) - Customer Service - Marrakech - Spanish | Marrakech (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p>Join a team that turns every call into an opportunity! </p><br><br><p>Who we are</p><br><br><p>Concentrix is an international company present in over 70 countries. We are experts in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><br><br><p>Your mission as a Customer Service Advisor</p><br><br><p>As a Customer Service Advisor, you will play a key role by:</p><br><br><p>Meeting customer needs: Ensure quality service by answering questions by phone, email, or chat.<br>Solving problems: Identify and manage requests or complaints to ensure customer satisfaction.<br>Building customer loyalty: Offer personalized solutions to strengthen customer trust and loyalty.<br>Contributing to continuous improvement: Share customer feedback to optimize our services and processes.</p><br><br> <br> <br> Required profile : <p><u><strong>The profile of our Game-Changers:</strong></u></p><br><br><p>We are looking for talents who:</p><br><br><p>Perfectly master Spanish, both written and spoken; knowledge of English is a plus.<br>Have excellent communication skills, are organized, autonomous, and maintain a positive attitude. <br>Use digital tools and show natural curiosity to adapt to new technologies. <br>Embrace challenges with enthusiasm and have a passion for customer satisfaction. <br>Our selection process</p><br><br><p>Online tests (1h): Once your application is received, you will get an email with an invitation to participate in a series of online tests. These interactive assessments are designed to evaluate your language, technical, and personality skills. A key step to better understand your potential and stand out!</p><br><br><p>Phone interview: An exploratory conversation with a member of our recruitment team to get to know Concentrix and confirm if your profile is suitable for us.</p><br><br><p>In-person interview: A more in-depth conversation to validate your skills and align your ambitions with our company culture.</p><br><br><p>Are you ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet! </p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, we prioritize valuing our talents. Here are the unique benefits we offer to recognize your contribution:</p><br><br><p>Attractive compensation with additional bonuses:<br>Language bonus for our multilingual Game-Changers.<br>Regularity bonus starting from month 12 and performance bonuses.<br>Special bonus for Eid al-Adha.<br>Exceptional social benefits: <br>Possibility to work in person or remotely for people living outside of Rabat, Salé, Kénitra, Agadir, Marrakech, Fès, and Meknes.<br>Advantageous health insurance and additional pension after one year.<br>Flexible hours with the option of remote work after an integration period.<br>Free access to our gym.<br>Secured transport so you can get to your workplace safely and without logistical complications.<br>Continuous training to develop your skills and acquire new knowledge adapted to the position.<br>A dynamic work environment:<br>Themed activities and gifts throughout the year to foster team spirit.</p><br><br> <br><br> </div>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.<p> </p> <p> </p> <p> <b>About Four Seasons Resort Tangier:</b> </p> <p>Perched along Morocco s northern coastline, where the Mediterranean Sea meets the Atlantic Ocean, the Resort will occupy one of the region s most extraordinary settings. Overlooking the Strait of Gibraltar, with views of Spain across the water, Four Seasons Resort Tangier will offer a rare connection between continents, cultures, and coastlines. The Resort will feature 99 guest rooms and suites, including 27 standalone villas, and more than 260 meters of waterfront.</p> <p> </p> <p>Set within a 20-acre site, Four Seasons Resort Tangier will feature expansive pool and waterfront lounging, four signature dining venues, a full-service spa and fitness center, as well as a Kids For All Seasons program. Flexible indoor and outdoor meeting venues will provide an inspiring setting for connection and collaboration, all complemented by panoramic waterfront views.</p> <p> </p> <p>Located approximately 15 minutes from Tangier s high-speed train station and 45 minutes from Tangier Ibn Battouta Airport, the Resort will become an exciting new chapter for Four Seasons in Morocco. As the fourth property in the country, it will join Four Seasons Hotel Casablanca, Four Seasons Resort Marrakech, and Four Seasons Hotel Rabat at Kasr Al Bahr, adding the distinctive character and extraordinary coastline of Tangier to an already diverse collection of Four Seasons experiences.</p> <p> </p> <p> <b>The Role of General Manager:</b> </p> <p>We currently have an opportunity for an experienced General Manager to join our highly anticipated Four Seasons Resort Tangier opening team in Morocco!</p> <p> </p> <p>Reporting to the Regional Vice President, you will take the lead in project managing the opening of this incredible property. You will also be an active team player in strengthening our Four Seasons Morocco collection; creative in identifying opportunities to maximise development and shared synergy opportunities within the collection.</p> <p> </p> <p>Our General Manager will guide the operational team in delivering consistently exceptional service, ensuring our guests feel genuinely welcomed and cared for. Accountability includes overseeing the overall guest experience and playing an active role within the local community.</p> <p> </p> <p>This position provides strategic leadership for all hotel personnel, fostering a culture rooted in character, integrity, and quality. It shapes and executes plans that drive sustained growth and profitability, while maintaining full responsibility for the health, safety, and wellbeing of both guests and employees.</p><p><strong>Desired Candidate Profile</strong></p><p> <b>Our Ideal General Manager candidate:</b> </p> <p>A seasoned luxury hospitality leader, with a strong preference for pre-opening and project leadership background and the ability to manage a a fluctuating seasonal operation. You should have deep knowledge of business development, revenue, and yield management, and strong Rooms experience. Fluency in English and French is essential, fluency in Arabic would be considered a valuable asset.</p> <p> </p> <p>An entrepreneurial spirit and guest ambassador with a solutions-focused mindset and innovative approach to position the hotel as the city's future market leader.</p> <p> </p> <p>Ability to lead pre-opening and post-opening budgets, you will be a strong project manager and visionary who can think big picture yet able to execute on ideas and have a nimble mindset particularly in the opening year to establish operating procedures. </p> <p> </p> <p>You will be a highly collaborative relationship builder, able to engage effectively with key stakeholders including Ownership, community leaders, travel partners, clients, and local agencies. You will have the ability to partner closely with Ownership on strategic initiatives, drive business relationships that support long-term growth, and articulate a clear and inspiring vision for the future of the hotel.</p> <br> <p>Strong business acumen, an appreciation for luxury best-in-class to deliver world-class products and services and ensure infusion of local heritage and culture in our product and service offerings. A driver of excellence in service delivery and passionate about quality. </p> <p> </p> <p>We are looking for a charismatic, nurturing, and inspiring leader of our team who has passion for attracting and retaining local talent and supporting their development and growth. </p> <p> </p> <p>As General Manager, you will be the Cultural Advocate of the Golden Rule, bringing our values to life in every employee interaction and decision. Your leadership will create an environment where great people thrive, enabling them to deliver the exceptional experiences that define Four Seasons.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br>
This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br>
<strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br>
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.
</p><br><br>
<br> Job : <p>he Purchaser performs complex purchasing and procurement-related work involving the purchase and procurement of commodities, services, equipment, etc. Maintains records of items purchased, received, prepared, and issued. His/Her area of purchasing covers several categories of purchases as defined within the department organizational chart.</p><br><br><p>Main Responsibilities:<br>• Assists with procurements using the most applicable and cost-effective purchasing methods based on laws, rules, policies, and established guidelines.<br>• Receives and tracks vendor responses to solicitations and distributes responses to the assigned buyers.<br>• Identifies provider resources and evaluates information supplied by bidders.<br>• Processes requisitions in an automated environment, including reviewing requisitions for completeness and compliance with applicable requirements.<br>• Research vendors for products and services.<br>• Assists with monitoring legal and regulatory requirements pertaining to purchasing.<br>• Maintains all required documentation supporting transactions.<br>• Uses automated procurement systems (Sage, SAP…).<br>• Prepares and distributes procurement documents to vendors.<br>• Reviews and tabulates bids.<br>• Works with management, requesters, subject matter experts, stakeholders, and other purchasing staff to resolve purchasing-related issues.<br>• Prepares, reviews, releases, and tracks purchase orders (POs) and contracts based on requesters' needs.<br>• Responds to phone and e-mail inquiries from requesters and other staff regarding the status of requisitions, POs, and the delivery of goods or services.<br>• Prepares, reviews, processes, and tracks solicitations and purchase orders.<br>• Prepares, reviews, and maintains purchasing and procurement minutes and reports.<br>• Performs any other tasks related to the department's mission as assigned by the hierarchy within the department<br>Main tasks<br>• Receive and analyze internal orders (it involves coordination between technicians and end-users).<br>• Prospect the market and contact vendors for bid quotations.<br>• Solicit, analyze, and compare bid specifications.<br>• Negotiate with vendors regarding specifications, prices, and delivery.<br>• Ensure saving money to the benefit of the institution, follow up and update the saving table and strive to achieve the saving target.<br>• Place purchase orders to selected vendor after approval of the Procurement Director.<br>• Follow up on orders and get involved in deliveries whenever needed.<br>• Maintain accurate records and documentation on all purchases.<br>• Identify new qualified vendors and establish contact.<br>• Review catalogs for new equipment and supplies.<br>• Maintain files of vendor lists and current catalogs.<br>• Provide assistance and advice to personnel on purchase specifications, quality, and delivery time</p><br><br> <br> Required profile : <p><strong>Requirements</strong><br>Knowledge of purchasing and procurement methods and procedures, university procurement principles and practices, assigned commodities and products on the open market, supply sources, and the principles of business administration and accounting.<br>Skill in problem-solving and in the use of a computer and applicable software.<br>Ability to perform arithmetical computations, evaluate bids, develop methods and procedures for locating supply sources, maintain a system of record keeping, maintain effective working relationships with vendors and suppliers, communicate effectively, and provide guidance to others.<br>Practical experience with purchasing software.<br>Strong analytical skills.<br>Sound research and networking skills.<br>Great written, verbal, and interpersonal skills.<br><strong>Qualifications</strong><br><strong>Required Knowledge, Skills, and Abilities<br>Knowledge</strong><br>• Basic knowledge of stock management and physical inventory techniques<br>• Basic knowledge of hygiene, security, and safety regulations related to the storage of hazardous material and products<br> Skills<br>• Computer skills<br>•Organizational skills<br>•Purchasing software<br>• Strong communication skills both in writing and in oral (French and English)<br>• Strong analytical skills<br><strong>Abilities</strong><br>• Ability to be organized and methodical<br>• Ability to establish and maintain effective working relationships with employees/end users<br>• Being honest and ethical<br>Minimum qualifications, training, and experience<br><strong>Education</strong><br>Required: At least a three-year degree from an accredited Moroccan or international institution.<br>Preferred: Major coursework in business administration, purchasing, sales, economics and engineering.<br>Experience:<br><strong>Required:</strong><br>-Minimum of 3 years experience.<br><strong>Preferred:</strong><br>- Experience in a related position<br><strong>Deadline</strong>: Sept 30th, 2026 at midnight.<br>Qualified applicants are invited to submit a letter of application and a CV to: recruitment@aui.ma</p><br><br> <br><br> </div>
<p>Our Story We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.</p><p>Our Role You will join our Business Transformation Business Analyst team which is focused on implementation and customization of the new core applications ecosystem which contains CPQ, Salesforce & ERP systems as main brand applications within the Arrow ECS EMEA region. On a daily basis you will interact with internal and external stakeholders from different countries to develop and enhance our CPQ tool implementation. Your role will be to cooperate with business clients, evaluate their needs and requests from a technical and functional point of view. Among your tasks, you will be responsible for ensuring the quality and support of our business community as subject matter expert.</p><p>What you will be doing at ARROW:</p><ul><li>Gather, analyze, and document business and functional requirements through stakeholder workshops and process analysis.</li><li>Analyze As-Is / To-Be processes, identify gaps, and recommend improvements, standardization and automation opportunities.</li><li>Translate business requirements into clear BRDs and collaborate with IT on solution design.</li><li>Review and validate FDDs to ensure alignment with approved business requirements.</li><li>Define, manage and coordinate UAT and E2E testing, including test scenarios, defect management, and business sign-off.</li><li>Support deployment, go-live, training, and post-go-live activities.</li><li>Manage BA deliverables, risks, dependencies, and priorities across multiple initiatives.</li><li>Build strong relationships with EMEA business and IT stakeholders across countries and functions.</li><li>Proactively identify issues, challenge requirements and solutions when appropriate, and drive actions to resolution.</li><li>Contribute to continuous improvement of capabilities, business processes, and BA ways of working.</li></ul><p>Who are we looking for?</p><p>We are looking for experienced professional with solid background in business analysis and CPQ projects. We are also looking for people who are naturally empathetic, eager to share their ideas and determined to solve problems, so analytical skills and attention to detail are also desired.</p><p>Required Experience & Skills</p><ul><li>3-4 years of experience in Business Analysis, Business Transformation, IT delivery, or a related role</li><li>Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications</li><li>Strong experience in requirements gathering, process analysis, and functional documentation</li><li>Experience with UAT, E2E testing, defect management, and business readiness</li><li>Ability to work effectively with both business and technical teams</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Fluent written and spoken English</li></ul><p>Preferred Experience</p><ul><li>Experience in a multi-country / EMEA environment</li><li>Knowledge of BPMN, Visio, ARIS or similar process modelling tools</li><li>Knowledge of Microsoft Dynamics suite and Navision</li><li>Experience with tools such as Jira, Azure DevOps, or similar delivery platforms</li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies</li><li>Business Analysis or Project Management certification is a plus</li></ul><p>Key Competencies</p><ul><li>Strong business acumen and analytical thinking</li><li>Excellent stakeholder management and communication</li><li>Strong ownership and delivery focus</li><li>Ability to challenge constructively and influence decisions</li><li>Collaborative, proactive, and adaptable mindset</li><li>Focus on business outcomes and continuous improvement</li></ul><p>What is in it for you?</p><ul><li>Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.</li></ul><p>#LI-FR2</p><p>Location: MA-Casablanca, Morocco (Boulevard Al Quods)</p><p>Time Type: Full time</p><p>Job Category: Business Support</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-4 years of experience in Business Analysis, Business Transformation, IT delivery, or a related role</li><li>Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications</li><li>Strong experience in requirements gathering, process analysis, and functional documentation</li><li>Experience with UAT, E2E testing, defect management, and business readiness</li><li>Ability to work effectively with both business and technical teams</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Fluent written and spoken English</li><li>Experience in a multi-country / EMEA environment</li><li>Knowledge of BPMN, Visio, ARIS or similar process modelling tools</li><li>Knowledge of Microsoft Dynamics suite and Navision</li><li>Experience with tools such as Jira, Azure DevOps, or similar delivery platforms</li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies</li><li>Business Analysis or Project Management certification is a plus</li><li>Strong business acumen and analytical thinking</li><li>Excellent stakeholder management and communication</li><li>Strong ownership and delivery focus</li><li>Ability to challenge constructively and influence decisions</li><li>Collaborative, proactive, and adaptable mindset</li><li>Focus on business outcomes and continuous improvement</li></ul>
<p>Develop and coordinate inspiring, relevant and consistent communication content across all customer touchpoints, working closely with creative agencies and internal stakeholders to deliver communication that drives business results, strengthens the IKEA brand, and creates a seamless omnichannel customer experience in the local market. The role is responsible for supporting the creation, adaptation, implementation and follow-up of campaign content across all paid, owned and earned channels, excluding day-to-day social media management, while ensuring alignment with brand guidelines, tone of voice, commercial priorities and customer insights.</p><p><strong>Desired Candidate Profile</strong></p><p>Support the development and execution of communication campaigns that drive awareness and consideration in the different customer meeting points . Generating and converting demand Develop clear and inspiring communication briefs for creative agencies and follow up the creative process from briefing to implementation. Coordinate the development of campaign assets for offline and online channels, including TV, radio, outdoor, print, IKEA Family, website, app, in-store and PR activations. Secure that all communication content is aligned with IKEA Brand values, visual identity, tone of voice and communication guidelines. Adapt global and regional communication materials to the local market, ensuring relevance for customers. Collaborate with social media specialists to ensure campaign consistency and a unified customer experience across all channels Work closely with , ecom, sales, com in , sales , Family , and Customer Experience teams to secure integrated omnichannel communication. Coordinate content production with agencies, photographers, designers, copywriters and other external partners. Ensure consistency and quality of communication across all channels and customer touchpoints. Follow up campaign implementation and collect learnings to improve future communication performance. Monitor communication trends, media developments, customer behaviors and competitor activities to identify opportunities for innovation and improvement. Support the development of IKEA Family communication initiatives (basic level) Build strong working relationships with agencies and internal stakeholders to secure effective collaboration and high-quality execution. Contribute actively to creating an open, collaborative and learning-oriented environment, acting as a role model for IKEA values.</p>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional customer needs. Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li><li>Passion for people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li><li>Understands the customer s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li><li>Bachelor s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential & Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential & Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, project specifications, business models, timelines and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional project or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following construction and real estate trends, projects, competitors and emerging business opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Deep understanding of Residential and construction sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer and project needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan real estate and construction market, including key players, projects and stakeholder landscape. Motivation Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value to their projects and businesses. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, projects and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results. Ideal experience & education Bachelor s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector. Proven experience working with property developers, construction companies, contractors, real estate groups or similar businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships and delivering results. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan residential, real estate and construction market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers, project sites and business locations as required.</p>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Services&offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Workplace & Services customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Knowledge Workplace and services sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into relevant IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan workplace and services market, including key players, decision-makers and business dynamics.</p>
<h2>Motivation</h2>
<p>Passionate about people, business and IKEA. Driven by understanding how people and businesses work and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, workplaces and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p>
<h2>Capabilities</h2>
<ul>
<li>Understands the customer s business and puts their needs at the centre.</li>
<li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li>
<li>Drives profitable growth while balancing customer value and IKEA goals.</li>
<li>Builds trust and long-term customer relationships.</li>
<li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li>
<li>Influences stakeholders and moves opportunities forward without formal authority.</li>
<li>Connects people, functions and IKEA capabilities around the customer.</li>
<li>Challenges complexity and finds better ways of working.</li>
<li>Uses customer and market insights to identify new opportunities.</li>
<li>Takes ownership, acts with urgency and delivers results.</li>
</ul>
<h2>Ideal experience & education</h2>
<ul>
<li>Bachelor s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li>
<li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li>
<li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li>
<li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li>
<li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li>
<li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li>
<li>Proven experience in solution selling, negotiation and pipeline management.</li>
<li>Strong digital skills and experience using CRM and sales management tools.</li>
<li>Fluent in French and English.</li>
<li>Willingness and ability to travel to customers and business locations as required.</li>
</ul>
<p>Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.</p><p>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</p><p><strong>Strategic Partnerships</strong></p><p>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.</p><p><strong>Commercial Public Relations</strong></p><p>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</p><p><strong>Corporate Public Relations</strong></p><p>Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.</p><p><strong>Community Engagement</strong></p><p>Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.</p><p><strong>Service Office Collaboration</strong></p><p>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR & Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR & Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p>Purpose of the job To lead the end-to-end management of IKEA for Business tender opportunities, both public and private, ensuring compliant, competitive and high-quality submissions that respond to customer requirements and create profitable business opportunities for IKEA.</p><p>Key assignments Own and manage the end-to-end tendering process for all relevant IKEA for Business opportunities, covering both public and private calls for tenders. Identify, monitor and qualify public and private tender opportunities in line with IKEA for Business priorities, customer needs and commercial potential. Review tender documentation and assess scope, specifications, eligibility requirements, evaluation criteria, commercial conditions and deadlines. Lead the preparation and coordination of complete tender submissions, ensuring all technical, commercial and administrative requirements are addressed. Coordinate with KAMs, Interior Design Specialists, IKEA for Business Consultants and relevant IKEA functions to develop relevant IKEA solutions and tender responses. Ensure tender submissions are accurate, complete, compliant and submitted within the required deadlines, following applicable procurement requirements and IKEA ways of working. Manage communication and follow-up with customers, procurement bodies and other external stakeholders, including clarification requests, additional documentation and post-submission follow-up. Coordinate the commercial preparation of tenders, including quotations, pricing, volumes, commercial conditions and profitability considerations, within the applicable IKEA framework. Maintain and manage a structured tender pipeline, database and tender calendar, ensuring visibility of opportunities, status, deadlines, outcomes and next actions. Analyse tender outcomes, customer feedback and market developments, share insights with IKEA for Business and continuously improve tendering processes and ways of working.</p><p><strong>Desired Candidate Profile</strong></p>Knowledge Public and private procurement and tendering processes, requirements and documentation. Understanding of Moroccan public procurement procedures and private-sector tendering practices. B2B commercial processes, including quotations, pricing, commercial conditions and profitability. Tender documentation, technical specifications, administrative requirements and evaluation criteria. IKEA products, services and capabilities relevant to business solutions and project-based opportunities. Contractual and compliance principles relevant to public and private tenders. CRM, tender management, reporting and digital tools. Motivation Passionate about people, business and IKEA. Driven by delivering high-quality solutions that meet customer requirements. Energised by complex tenders, challenging deadlines and finding the right way forward. Motivated by turning customer requirements into relevant and commercially viable IKEA solutions. Detail-oriented and committed to accuracy, compliance and quality. Proactive and comfortable taking ownership of multiple tender opportunities simultaneously. Curious and motivated by learning from customers, tender outcomes and market developments. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands tender requirements and customer needs. Organises information, documents and deadlines effectively. Ensures accuracy, completeness and compliance. Balances customer needs, competitiveness and IKEA business goals. Translates tender requirements into relevant IKEA solutions. Coordinates stakeholders and moves actions forward. Communicates clearly and effectively with different stakeholders. Takes initiative and anticipates risks and requirements. Works with urgency and manages multiple priorities. Takes ownership and follows tenders through to completion. Ideal experience & education Bachelor's degree or equivalent in Business, Sales, Marketing, Procurement, Supply Chain, Project Management or a related field. 3+ years of relevant experience in tender management, bid management, procurement, B2B sales, commercial coordination or a related field. Proven experience managing public and/or private tender processes, from opportunity identification and requirements review through submission and follow-up. Strong understanding of Moroccan public procurement processes and experience with private-sector tendering is highly valued. Proven experience preparing and coordinating technical, commercial and administrative tender documentation. Experience working with quotations, pricing, commercial conditions and profitability considerations. Proven ability to coordinate multiple stakeholders and cross-functional teams to deliver complex business opportunities. Strong organisational skills and proven ability to manage multiple tenders, deadlines and priorities simultaneously. Strong digital skills and experience using CRM, Excel and tender/sales management tools. Fluent in French and English.
Receive email alerts for Jobs In Al Manara jobs
You can cancel your email alert at anytime