Legal adviser in Morocco
1119 Jobs Found
<p><font dir="auto" ><font dir="auto" >The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Receive incoming calls from customers</font></font></li><li><font dir="auto" ><font dir="auto" >actively listen to the interlocutors</font></font></li><li><font dir="auto" ><font dir="auto" >Identify their needs, analyze their requests and guide them</font></font></li><li><font dir="auto" ><font dir="auto" >Maintaining the highest quality of customer service</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Perfect mastery of the French language, with good fluency in both spoken and written French.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent argumentative skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Business logic.</font></font></li><li><font dir="auto" ><font dir="auto" >Real sense of listening.</font></font></li><li><font dir="auto" ><font dir="auto" >Empathy is all evidence.</font></font></li></ul>
<p>The call center agent is responsible for answering incoming customer calls by phone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests, and directing them Maintaining the highest quality of customer service Ensuring the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unquestionable empathy.</p>
<p>The customer service representative in technical support has the main mission to collect and then remotely process user requests in difficulty regarding the use of computer hardware. Reporting to the team leader, his mission consists of: Resolving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Perfect command of the French language, with good oral and written fluency.</li><li>Listening and orientation skills.</li><li>Good diagnostic and analysis capacity.</li><li>Successful training related to the requested technical competence.</li></ul>
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Job : <p>YOUR MISSIONS</p><br><br><p>• Contact clients interested in our medical services.<br>• Identify their needs and provide them with suitable information and solutions.<br>• Ensure professional and regular follow-up of prospects.<br>• Coordinate with the medical team to obtain treatment plans.<br>• Support the client from the first contact until the confirmation of their reservation.<br>• Achieve sales targets while ensuring an excellent customer experience.</p><br><br><p>WHAT WE OFFER YOU</p><br><br><p>• Fixed net salary of 5,000 MAD per month.<br>• Commission of 2% on sales made.<br>• Complete professional training on our medical services, patient advice, and sales techniques.<br>• Real opportunities for career progression and promotion.<br>• A professional environment that values performance, commitment, and results.</p><br><br><p>WORKING CONDITIONS</p><br><br><p>• Full-time on-site in Casablanca.<br>• 5 days of work per week, 8 hours per day.<br>• 2 fixed days off: Sunday and Monday.</p><br><br> <br> <br> Required profile : <p>PROFILE WANTED</p><br><br><p>• Age: 24 to 34 years old.<br>• Excellent command of French, both spoken and written - essential condition.<br>• Perfect command of Moroccan Darija.<br>• Previous experience in telesales.<br>• Experience in medical tourism or the medical sector is a real asset.<br>• Excellent communication, persuasion, and negotiation skills.<br>• Ability to handle objections and close sales.<br>• Sense of follow-up, organization, and customer relations.<br>• Professional, dynamic, ambitious, and results-oriented profile.</p><br><br> <br><br> </div>
<p>The call center agent is responsible for answering incoming customer calls by phone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of:</p><p>Receiving incoming customer calls</p><p>Actively listening to the interlocutors</p><p>Identifying their needs, analyzing their requests, and directing them</p><p>Maintaining the highest quality of customer service</p><p>Guaranteeing the achievement of the quantitative and qualitative objectives of the project.</p><p>Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
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Job : <p>As part of the development of our activity, we are looking for English-speaking customer service representatives to receive calls.</p><br><br><p><strong>Your mission will be to:</strong></p><br><br><ul><li>Ensure the welcome, identification, and handling of the customer's request</li><li>Analyze the customer's needs in order to provide advice and</li><li>The necessary assistance.</li><li>Ensure the achievement of sales objectives as well as the handling of complaints</li></ul> <br> <br> Required profile : <p><strong>You meet the following requirements:</strong></p><br><br><ul><li>Associate's degree (DEUG, license, or equivalent) minimum, preferably in foreign languages;</li><li>Perfect command of French</li><li>Command of a second language, English</li><li>You have excellent interpersonal skills, good active listening and communication skills, and the ability to work in a team.</li></ul> <br><br> </div>
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Job : Your missions<ul><li>Contact clients interested in our medical services.</li><li>Identify their needs and provide them with suitable information and solutions.</li><li>Ensure professional and regular follow-up of prospects.</li><li>Coordinate with the medical team to obtain treatment plans.</li><li>Accompany the client from the first contact until the confirmation of their booking.</li><li>Achieve commercial objectives while ensuring an excellent customer experience.</li></ul> What we offer you<p>Fixed salary of 5,000 MAD + attractive sales-based commissions, which can reach up to 2% of the revenue generated.</p><br><br><p>A commission system allowing the best profiles to significantly increase their income based on their results.</p><br><br><p>Complete professional training on our medical services, patient counseling, and sales techniques.</p><br><br><p>Real opportunities for development and promotion in the field of medical tourism and sales.</p><br><br><p>A professional work environment that values performance, commitment, and results.</p><br><br> Working conditions<p>5 working days per week - 8 hours per day.</p><br><br><p>2 fixed days off: Sunday and Monday.</p><br><br><p>Location: Casablanca - On-site position (Full-time)</p><br><br> Application<p>Do you have experience in telephone sales, an excellent level of French, and wish to develop your career in medical tourism?</p><br><br><p>Send us your CV:</p><br><br><p> E-mail : hr-morocco@mira-clinic.net<br> WhatsApp / Contact : +212 668-820799</p><br><br><p>Join Mira Clinic and become part of a team that values growth, performance, and success.</p><br><br> <br> <br> Required profile : <p>We are looking for profiles with real experience in telephone sales, possessing excellent communication, persuasion, and customer follow-up skills, capable of building trust and turning prospect inquiries into confirmed bookings.</p><br><br> Profile sought<ul><li>Excellent command of French, both spoken and written - essential condition.</li><li>Perfect command of Moroccan Darija.</li><li>Previous experience in telesales.</li><li>Experience in medical tourism or the medical sector is a real asset.</li><li>Excellent communication, persuasion, and negotiation skills.</li><li>Ability to handle objections and close sales.</li><li>Sense of follow-up, organization, and customer relations.</li><li>Professional, dynamic, ambitious, and results- and objective-oriented profile.</li></ul> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <ul><li>Client Welcome and Advice: Welcome individuals in the store, identify their needs, and propose offers.</li><li>Sales and Loyalty: Present solutions, handle objections, finalize sales, and ensure customer satisfaction.</li><li>Request Management: Resolve simple technical issues, direct to appropriate services, and ensure quality follow-up.</li></ul> <br> <br> Required profile : <ul><li>Good interpersonal skills.</li><li>Service-oriented.</li><li>Dynamic in-store presence.</li><li>Sales skills.</li></ul><p>Conditions:</p><br><br><p>- Project contract.<br>- Salary: 3,000 DH + Uncapped Bonus<br>- City: Marrakech</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability.
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<br> Job : <p>As part of our development, we are recruiting Air Conditioning Technical Sales Advisors:</p><br><br><ul><li>Follow up on case progress;</li><li>Quotation and selection of technical cases;</li><li>Be the direct contact with the company's clients.</li></ul> <br> <br> Required profile : <ul><li>Degree (Bac+3/5) in energy or climate engineering;</li><li>Some previous experience in a similar role is desirable;</li><li>Have a very good level of French;</li><li>Good communication skills.</li></ul><p>Personal qualities:</p><br><br><ul><li>Team spirit and sharing of best practices;</li><li>Commitment to continuous improvement;</li><li>Dynamism and interpersonal skills;</li><li>Interpersonal skills;</li><li>Adaptability;</li><li>Communication;</li><li>Flexibility.</li></ul><p>Work environment:</p><br><br><ul><li>Standard office hours;</li><li>Fast-growing international environment;</li><li>Continuous learning environment;</li><li>Team-building and other activities...etc;</li><li>Pleasant living environment.</li></ul> <br><br> </div>
<p>Assign to validation engineers Test norm,Catnet, PLM, and JIRA task: Interface with TPM/ITPL for vehicle/part orders, especially during project start-up. - Collaborate/Support on test list creation and revision with the team (test engineer and service design) Ensure the program performance engineers meet all milestone deliverables: PIV creation: based on vehicle ordered , vehicles phases and scopesheet of funcionalities PIV sharing with key stakholders outside ICAS org. Ensure PIV respects milestone and KPI, monitoring execution and progress Review all slides and presentations of program /project: -Update validation results in ICAS decks and KPI dashboards. -Review and approve slides and for program/project updates Collect & study all requirements for project: Collect and analyze all project requirements to ensure comprehensive test coverage Define detailed validation project/program plan :Estimate FTE and means required for validation activities and critical path Support PE into Issue triage meetings and Issue escalation meetings: Lead progress meetings with SSTM, PM CCVP, CX, and vehicle teams - Facilitate technical discussions and problem resolution across teams. - Participate in issue triage and escalation meetings -Collaborate/Support on test list creation and revision with the team (test engineer and service design) - Join into technical and management meeting where ICAS deliverables are discussed Report to top management progreams /projects results and KPI : -Build KPI deck with all info and ICAS standards - Provide weekly/daily progress reports on validation activities</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p><b>Profile :</b></p><ul><li>Bac+5</li><li>Exp rience : 1 2 ans</li><li><b>Comp tences :</b></li><li>Bonne connaissance des processus et outils de validation (Test Norm, Catnet, PLM, JIRA).</li><li>Capacit analyser les exigences et d finir des plans de test.</li><li>Comp tences en leadership et coordination d' quipe.</li><li>Exp rience en planification et suivi des KPI.</li><li>Excellentes capacit s de communication et de n gociation.</li><li>R solution de probl mes et pens e critique.</li><li>Anglais</li><li>Exp rience en pr vision des co ts de projet</li><li>JIRA PLM</li></ul>
Rabat - Insurance Sales Advisor | Permanent contract + uncapped bonuses | Rabat (Morocco)
Accounting, Finance & Banking
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Are you comfortable on the phone and enjoy sales challenges in the insurance sector? At ADM Value, we are hiring Insurance Sales Advisors for various activities: loan insurance, health insurance, supplementary insurance, car & home insurance, and pet insurance.<br>Whether you handle incoming or outgoing calls, in B2B or B2C, your role is the same: understand the prospect's or client's needs, present the most suitable offer, and close the deal.<br><strong>Your missions</strong></p><br><br><ul><li>Handle incoming and/or outgoing calls depending on the activity.</li><li>Identify prospect/client needs and propose the right insurance solution.</li><li>Argue your case, handle objections, and close the sale or assist with subscription.</li><li>Follow up on files and update CRM tools.</li><li>Contribute to the team's collective performance.</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Good spoken French (clear speech, professional and dynamic tone).</li><li>Sales-driven, good listener, and persuasive.</li><li>Persistent, dynamic, and resilient to rejection.</li><li>Call center or telephone sales experience is a plus.</li><li>Insurance sector experience is a significant advantage.</li><li>Team spirit and motivation to grow.</li></ul> <br><br> </div>
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<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>- Prospect, develop, and retain a customer portfolio,<br>- Market the BYD vehicle range as well as associated financing solutions and services,<br>- Negotiate and close sales in line with set objectives,<br>- Ensure customer file follow-up, from order to delivery,<br>- Participate in commercial actions and field events to strengthen brand visibility.</p><br><br> <br> Required profile : <p>- Bachelor's or Master's degree in Commerce / Sales / Sales Management,<br>- Successful sales experience, ideally in the automotive industry,<br>- Strong commercial drive with a real focus on results and performance,<br>- Excellent interpersonal skills, negotiation, and persuasion abilities,<br>- Autonomy, dynamism, and team spirit.</p><br><br> <br><br> </div>
Rabat - Energy Customer Advisor | Inbound Calls & Sales Upselling - Permanent Contract + Bonuses | Rabat (Morocco)
Customer Service
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy solving problems as much as seizing sales opportunities?<br>At ADM Value, we are hiring Customer Advisors for one of our clients, for a customer service and technical support project in the energy sector.<br>You will handle inbound calls from individuals: assisting them with information requests, billing questions, and technical problems, and suggesting suitable options based on their needs.</p><br><br><ul><li>Respond to information requests and complaints from individual customers (explaining bills, managing customer accounts, etc.).</li><li>Handle requests related to technical issues.</li><li>Perform commercial upselling: offer adapted options and additional sales based on the customer's profile.</li><li>Ensure customer satisfaction in every interaction through quality follow-up.</li></ul><p><strong>Social benefits and others</strong><br>You will join ADM Value on a permanent contract (CDI), in a structured team with a salary that includes a variable part linked to your results.</p><br><br><ul><li>Permanent contract (CDI) from hiring.</li><li>Paid initial training from the first day.</li><li>Social coverage: CNSS + AMO.</li><li>Meal allowance + transport allowance.</li><li>Monthly activity bonus from the first full month of production.</li><li>Sales performance bonuses.</li><li>Employee partnerships: preferential rates (services, leisure, shopping...).</li><li>Stimulating environment, fostering progress and personal growth.</li></ul><p><strong>Working hours</strong><br>Monday to Saturday: 9 AM - 7 PM (French time, depending on time zone). On-site position at our Rabat office.<br><strong>Net Salary + bonuses</strong><br>Salary package of over 6600 Dhs (Uncapped bonus)</p><br><br> <br> <br> Required profile : <ul><li>Mixed customer service and sales profile: you know how to listen and persuade.</li><li>Excellent French level (spoken and written), essential.</li><li>Experience desired in the energy sector and/or technical support.</li><li>Very good interpersonal skills and ability to manage different types of requests.</li><li>Comfortable with computer tools.</li></ul> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <ul><li>Client Reception and Advice: Support individuals in the store, identify their needs, and propose offers.</li><li>Sales and Loyalty: Present solutions, handle objections, finalize sales, and ensure customer satisfaction.</li><li>Request Management: Resolve simple technical issues, direct to appropriate services, and ensure quality follow-up.</li></ul> <br> <br> Required profile : <ul><li>Good interpersonal skills.</li><li>Service-oriented.</li><li>Dynamic in the store.</li><li>Sales skills.</li></ul><p>Conditions:</p><br><br><p>- Project contract.<br>- Salary: 3,000 DH + Capped Bonus<br>- City: Fes</p><br><br> <br><br> </div>
Senior Microsoft Business Central Consultant/Developer | Casablanca (Morocco)
Information Technology
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>The candidate will be responsible for analyzing business needs, designing innovative solutions, developing, integrating, and supporting business applications to support the company's digital transformation.</p><br><br><p>Main responsibilities</p><br><br><ul><li>Design, develop, and maintain solutions on Microsoft Dynamics 365 Business Central.</li><li>Configure and customize Business Central according to business needs.</li><li>Develop extensions in AL Language.</li><li>Create business applications with Power Apps (Canvas Apps and Model-Driven Apps).</li><li>Automate processes with Power Automate.</li><li>Develop dashboards and reports with Power BI.</li><li>Participate in the integration of Microsoft Copilot and AI Copilot Studio solutions.</li><li>Design AI agents and conversational assistants.</li><li>Integrate Business Central with Microsoft 365, Azure, and third-party applications.</li><li>Perform testing, deployment, and technical support activities.</li><li>Support users and ensure skill transfer.</li><li>Participate in functional workshops with business teams and stakeholders.</li></ul> <br> Required profile : <p>Bachelor's or Master's degree in Computer Science or equivalent.</p><br><br><p>Minimum 7 years of experience with Microsoft Dynamics ERP.</p><br><br><p>Hands-on experience with Microsoft AI and Copilot solutions.</p><br><br><p>Excellent analytical and problem-solving skills.</p><br><br><p>Ability to work independently and mentor junior consultants.</p><br><br><p>Good interpersonal skills and customer focus.</p><br><br><p>Languages</p><br><br><p>Professional English required (B2/C1 minimum).</p><br><br><p>Fluent French.</p><br><br><p>Microsoft Certifications (MB-800, PL-400, PL-600, AI-102, Copilot Studio).</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <ul><li>Customer reception and advice: Support individuals in the store, identify their needs, and offer suitable services.</li><li>Sales and customer loyalty: Present solutions, handle objections, close sales, and ensure customer satisfaction.</li><li>Managing requests: Resolve simple technical issues, direct to appropriate services, and ensure quality follow-up.</li></ul> <br> <br> Required profile : <ul><li>Good interpersonal skills.</li><li>Service-oriented.</li><li>Dynamic in the store.</li><li>Sales skills.</li></ul><p>Conditions:</p><br><br><p>- Project contract.<br>- Salary: 3,000 DH + uncapped bonus<br>- City: Tangier</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <ul><li>Customer reception and advice: Accompany individuals in the store, identify their needs, and propose offers.</li><li>Sales and customer loyalty: Present solutions, handle objections, close sales, and ensure customer satisfaction.</li><li>Request management: Resolve simple technical issues, direct to appropriate services, ensure quality follow-up.</li></ul> <br> <br> Required profile : <ul><li>Good interpersonal skills.</li><li>Service-oriented.</li><li>Dynamic in the store.</li><li>Sales skills.</li></ul><p>Conditions:</p><br><br><p>- Project contract.<br>- Salary: 3,000 DH + Capped Bonus<br>- City: Al Hoceima</p><br><br> <br><br> </div>
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>As part of our continued development, we are recruiting customer advisors.</p><br><br><p>Our clients have already received approval for their credit application.</p><br><br><p>Your mission:</p><br><br><p>- Call them and guide them, step by step, as they complete their online application</p><br><br><p>- Answer their questions and assist them until completion.</p><br><br> <br> <br> Required profile : <ul><li>Good speaking ability, ease of oral communication, patience, and customer service skills.</li><li>Previous customer service experience is a plus.</li></ul><p>We are looking for team players who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a trade that may be new, but is so exciting and rewarding.</p><br><br><p><strong>Training is provided upon joining.</strong></p><br><br> <br><br> </div>
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Job : <p>Reporting directly to General Management, you will embody the excellence of the Maison daily:</p><br><br><ul><li>Welcome and advise each client with care, listening to their desires</li><li>Accompany your clients throughout the purchasing journey, from the initial contact to the final sale</li><li>Achieve the sales objectives set by General Management</li><li>Cultivate long-term customer relationships, turning each purchase into loyalty</li><li>Embody the company's commercial policy in every interaction</li><li>Provide regular reports on your activity to your superiors</li><li>Monitor the market and competition, while continuously enriching the customer database</li><li>Contribute to monitoring customer receivables</li></ul> <br> <br> Required profile : <ul><li>You have a <strong>commercial background and already have successful experience in retail sales, ideally in the luxury sector.</strong></li><li>Your French is impeccable; proficiency in English is a real asset.</li><li>You have a polished appearance and natural ease in speaking, with the ability to adapt your communication style to your audience.</li><li>Motivated, tenacious, and proactive, you know how to take initiative.</li><li>Your determined temperament, interpersonal skills, and taste for customer service will be the keys to your success.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Ready to become the voice of our company and create memorable experiences for our customers? If you have a passion for service and a desire to take on new challenges, here's what awaits you in our team:- Handle customer requests by phone and provide personalized support.- Identify customer needs and offer suitable solutions.- Resolve requests and complaints according to procedures.- Ensure service quality meets project standards.- Follow up effectively on cases and contribute to customer satisfaction and loyalty. <br> Required profile : Previous experience in a call center or on a Canadian project is desired.Excellent command of French and English, both spoken and written.Very good communication and listening skills.Customer service mindset, empathy, and solution-oriented.Dynamic, rigorous, and team spirit.Comfortable with computer tools and digital work environments. <br><br> </div>