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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span ><font dir="auto" ><font dir="auto" >Casa Business Towers, Casablanca, Casablanca-Settat, Morocco</font></font></span></p><p><font dir="auto" ><font dir="auto" >Full time</font></font></p><p><font dir="auto" ><font dir="auto" >Company description</font></font></p><p><font dir="auto" ><font dir="auto" >Sia is a next-generation, international management consulting group, founded in 1999. Born in the digital age, we are augmented by data, enriched by creativity, and guided by responsibility. We collaborate with our clients to address challenges and sixteen opportunities. In a rapidly changing world, we believe that optimism is a powerful driver of transformation. With expertise spanning a wide range of sectors and services, our 3,000 customer support consultants worldwide from 48 offices across 19 countries. Our expertise delivers tangible results. Our optimism is a game changer.</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Job Description</font></font></p><p><font dir="auto" ><font dir="auto" >Do you want to design high-impact change strategies and support companies in their profound transformations? </font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >You will be involved in Business Transformation & Change Management projects, within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, with clients in various sectors of activity (banking, energy, transport, public sector, retail, etc.).</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as:</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Business Transformation </font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Strategic plan: define new operational models, analyze disruptions and develop strategic plans. </font></font></p><p><font dir="auto" ><font dir="auto" >Reorganizations: conducting organizational diagnostics, designing new structures and addressing social issues. </font></font></p><p><font dir="auto" ><font dir="auto" >Operational performance: deploying optimization and efficiency strategies, and cost reduction strategies. </font></font></p><p><font dir="auto" ><font dir="auto" >Post-Merger Integration: preparing and managing merger, carve-out or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture). </font></font></p><p><font dir="auto" ><font dir="auto" >Governance: implement governance models that optimize decision-making chains. </font></font></p><p><font dir="auto" ><font dir="auto" >Change Management</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Audit: to carry out maturity and impact assessments of the change.</font></font></p><p><font dir="auto" ><font dir="auto" >Strategic plan: develop support strategies adapted to the client's context. </font></font></p><p><font dir="auto" ><font dir="auto" >Communication: designing and leading communication and engagement initiatives. </font></font></p><p><font dir="auto" ><font dir="auto" >Coaching & training: supporting managers in their transformation posture (coaching, workshops, co-development) and leaders in their sponsorship of transformation programs.</font></font></p><p><font dir="auto" ><font dir="auto" >Monitoring: to manage, measure and anchor the results over time. </font></font></p><p><font dir="auto" ><font dir="auto" >You will also be involved in the internal life of the firm, on various topics:</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >The development or strengthening of our offerings / analysis of current innovations and challenges.</font></font></p><p><font dir="auto" ><font dir="auto" >Developing new opportunities through responses to calls for tenders and commercial proposals.</font></font></p><p><font dir="auto" ><font dir="auto" >The team's publication policy (writing articles, presenting sector analysis, studies, white papers, etc.).</font></font></p><p><font dir="auto" ><font dir="auto" >Qualifications</font></font></p><p><font dir="auto" ><font dir="auto" >A graduate of a top engineering school or a top management school, you ideally have 3 to 5 years of successful experience in consulting or organizational transformation.</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >You have an interest in the challenges related to data and AI, an ability to quickly develop skills in these areas, and are enthusiastic about helping our clients seize the opportunities they present.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >A graduate of a top engineering or business school, you ideally have 3-5 years of successful experience in consulting or organizational transformation. You have a strong interest in data and AI challenges, the ability to quickly develop expertise in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Are you fluent in French and English in a professional context? Then join us!</font></font></p><p></p></section>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of the development of our Artificial Intelligence expertise, we are looking for a Lead AI Consultant capable of designing and deploying innovative solutions that address our clients' business challenges. You will work on strategic projects around generative AI, intelligent agents, and automation, with a strong interest in the ServiceNow ecosystem and its AI capabilities.</font></font></p><p><font dir="auto" ><font dir="auto" >Your tasks</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supporting clients in defining and implementing their AI strategy.</font></font></li><li><font dir="auto" ><font dir="auto" >Design, develop and deploy solutions based on generative AI, LLM, Machine Learning and AI Agents.</font></font></li><li><font dir="auto" ><font dir="auto" >To develop conversational assistants, RAG (Retrieval-Augmented Generation) solutions and intelligent workflows.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the technical architecture of the solutions and guarantee their scalability, security and performance.</font></font></li><li><font dir="auto" ><font dir="auto" >Integrate AI solutions into information systems and Cloud platforms (Azure, AWS or GCP).</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating with technical, engineering, and architectural teams to transform functional needs into innovative solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Contributing to innovation, technological monitoring and the sharing of best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >To support the skills development of the teams and to ensure a role of technical reference.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in pre-sales activities, customer workshops, demonstrations and responses to calls for tenders.</font></font></li><li><font dir="auto" ><font dir="auto" >Discover </font></font><span><font dir="auto" ><font dir="auto" >and develop the uses of AI within ServiceNow (Now Assist, AI Agents, AI Search, Workflow Automation).</font></font></span></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in Computer Science, Artificial Intelligence, Data Science or equivalent field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 5 years of experience on AI, Machine Learning or Data projects.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent mastery of Python.</font></font></p><p><font dir="auto" ><font dir="auto" >Solid experience in AI frameworks and libraries: LangChain, LangGraph, TensorFlow, PyTorch, scikit-learn, Hugging Face.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Language Models (LLM), RAG, Vector Databases and AI Agents.</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of REST APIs, microservices and Cloud architectures.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Azure AI, AWS Bedrock or Google Vertex AI appreciated.</font></font></p><p><font dir="auto" ><font dir="auto" >ServiceNow experience is a plus; otherwise, a strong motivation to develop this expertise is expected.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent communication, leadership and customer relationship skills.</font></font></p><p><font dir="auto" ><font dir="auto" >Fluent in French and English.</font></font></p><p><font dir="auto" ><font dir="auto" >The position is open in Casablanca and Sal</font></font></p><p><font dir="auto" ><font dir="auto" >Technical skills appreciated</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Python</font></font></li><li><font dir="auto" ><font dir="auto" >LangChain / LangGraph</font></font></li><li><font dir="auto" ><font dir="auto" >OpenAI, Azure OpenAI, Anthropic, Gemini</font></font></li><li><font dir="auto" ><font dir="auto" >RAG and vector databases (Pinecone, ChromaDB, FAISS, Weaviate)</font></font></li><li><font dir="auto" ><font dir="auto" >Docker, Kubernetes</font></font></li><li><font dir="auto" ><font dir="auto" >Git, CI/CD</font></font></li><li><font dir="auto" ><font dir="auto" >Azure, AWS or GCP</font></font></li><li><font dir="auto" ><font dir="auto" >ServiceNow (Now Assist, AI Search, AI Agents, IntegrationHub) is an asset</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.</p><p>What You'll Do At BCG Platinion you will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients technology teams, define technology strategies . This role offers the opportunity to combine your passion for technology with strategic consulting, helping senior leaders make decisions that shape the digital future of their organizations. You will develop and grow by being exposed to new and complex challenges daily. Interacting with the client s leadership team together with the BCG Platinion leadership team, you will develop superior digital and technology concepts and architecture solutions as well as manage requirements and configurations actively by applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. As a Senior IT Consultant, you will:</p><ul><li>Define IT strategies, architecture visions, and enterprise-wide roadmaps</li><li>Drive due diligence and technology assessments , helping clients evaluate platforms, risks, and opportunities.</li><li>Shape Cloud and Data strategies and IT modernization approach to enable scalable and resilient IT foundations.</li><li>Manage technology programs, de-risk complex initiatives, and bring clarity to IT transformations at scale.</li><li>Collaborate with BCG colleagues to deliver impactful change.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You'll Bring</p><ul><li>6+ years of experience in IT strategy, enterprise architecture, or technology consulting (preferably in top-tier consulting or leading technology environments).</li><li>Strong expertise in at least two of the following areas: Enterprise & Solution Architecture, IT Modernization, Integration Cloud strategies & migrations (Azure, AWS, GCP) Data architecture, Data governance & analytics platforms</li><li>Proven experience in technology due diligence, IT roadmap design, and large-scale transformation planning .</li><li>Ability to engage with CIOs, CTOs, and other C-level leaders, and communicate complex technology topics in a simple way.</li><li>Consulting toolkit mastery: excellent slide-making, structuring of strategic recommendations, and crisp executive communication.</li><li>Engineering degree</li><li>Fluent in English and French</li></ul><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.<br> What you need to succeed in this role: Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality or property management industry.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.<br> Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.<br> About the company Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors.<br> With over 20 years of experience in the local market, the team manages a substantial portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing.<br> They provide a comprehensive suite of services including sales, lettings, and bespoke property management, with a specific focus on helping landlords achieve high yields through streamlined, hassle-free solutions.<br> The team prides itself on a unique, proven approach to the market that prioritizes local expertise and high-quality service delivery.<br> Operating within high-demand areas like Fallowfield and Withington, they serve a diverse clientele of students, young professionals, and investors.<br> This is an excellent opportunity to join a results-driven company that values market insight and innovation, offering a collaborative environment focused on growth and excellence within the UK real estate industry.<br> Job Summary We are looking for a highly organised, proactive, and detail-focused Property Manager to join a reputable real estate and lettings agency.<br> This role is responsible for managing the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience.<br> The ideal candidate will have strong administrative and problem-solving skills, a keen eye for detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out.<br> Key Responsibilities Property Maintenance & Issue Resolution Act as the primary contact for maintenance requests from tenants and landlords.<br> Assess and prioritise reported issues, coordinating with approved contractors to ensure timely and effective resolutions.<br> Monitor ongoing works and provide regular updates to all relevant parties.<br> Compliance & Regulatory Management Ensure all properties remain fully compliant with legal and regulatory requirements.<br> Track and coordinate renewals of safety certifications, including gas, electrical, and other mandatory inspections.<br> Maintain accurate compliance records and proactively address upcoming deadlines.<br> Tenancy Renewals & Rent Reviews Manage the tenancy renewal process from start to finish.<br> Conduct rent reviews and facilitate negotiations between landlords and tenants.<br> Prepare and issue tenancy documentation in line with company procedures and legal requirements.<br> End-of-Tenancy Administration Coordinate property check-outs and oversee the end-of-tenancy process.<br> Handle deposit discussions and negotiations in accordance with relevant regulations.<br> Organise property turnaround activities to minimise vacancy periods and maximise occupancy.<br> Stakeholder Relationship Management Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties.<br> Communicate professionally, objectively, and efficiently to resolve issues and manage expectations.<br> Systems & Administration Maintain accurate tenancy, compliance, and property records using property management software and internal systems.<br> Work confidently with 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365 to ensure efficient administration and reporting.<br> ? Fully Remote ? Peer Community: Connect with high-performing sales professionals in our network ? Ongoing Support: Receive guidance from Huzzle before and after placement ? Competitive salary Demonstrated experience in residential property management , tenancy administration, or a similar tenancy-focused role.<br> Strong working knowledge of UK housing legislation , landlord and tenant regulations, health and safety requirements, and statutory compliance obligations.<br> Legal education or experience (e.<br>g., LL.B, GDL, Paralegal, Legal Executive, or equivalent ) with the ability to interpret tenancy agreements, contracts, and regulatory documentation.<br> Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively.<br> Strong written and verbal communication skills, coupled with a professional and customer-focused approach.<br> Available to work UK business hours : Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM.<br> Preferred Qualifications Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation.<br> Familiarity with 1090 Property Management Software and Goodlord , including day-to-day tenancy administration and compliance management.<br> Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Mission and main activities: Implementation of Industry modules at client sites in Africa and Europe; Facilitation of workshops; Drafting of deliverables; System configuration; User support for acceptance testing</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Confirmed consultant (2-5 years) or Senior consultant (More than 5 years) in SAP logistics: (MM, SD, EWM, PM, QM, PP, PM ...)</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of SAP implementation on logistics modules</font></font></li><li><font dir="auto" ><font dir="auto" >Having two SAP implementation projects is an asset</font></font></li><li><font dir="auto" ><font dir="auto" >Bac + 5 level education: engineering degree or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: French and English</font></font></li></ul><p></p></section>
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<span></span><p><b>GEC recrute | Consultant PMO Senior | 7 à 8 ans d'expérience</b><br></p><br><p>Dans le cadre d'une mission stratégique pour le compte de l'un de ses clients, <b>GEC – Global Experts Consulting</b> recherche un <b>Consultant PMO Senior</b> capable d'accompagner le pilotage et la gouvernance de projets à fort enjeu.<br></p><br><p><b>Votre mission</b><br></p><br><p>Assurer le pilotage opérationnel et le suivi de projets ou programmes stratégiques<br></p><br><p>Mettre en place et suivre les indicateurs de performance (KPI)<br></p><br><p>Préparer et animer les instances de gouvernance (COPIL, COMEX, comités projets)<br></p><br><p>Assurer le suivi des plannings, budgets, risques et plans d'actions<br></p><br><p>Coordonner les différents intervenants métiers et IT<br></p><br><p>Produire les reportings de pilotage à destination du management<br></p><br><p>Veiller au respect des méthodologies, processus et standards projet<br></p><br><p><b>Profil recherché</b><br></p><br><p>Bac+5 (Ãcole d'ingénieurs, de commerce ou université)<br></p><br><p>7 à 8 ans d'expérience minimum en tant que PMO ou Consultant en gestion de projets<br></p><br><p>Solide expérience en gouvernance, reporting et coordination transverse<br></p><br><p>Excellentes capacités d'analyse, de synthèse et de communication<br></p><br><p>Maîtrise des outils de pilotage projet (Excel, PowerPoint, MS Project, Jira, Confluence)<br></p><br><p>Expérience dans des environnements complexes et multi-acteurs<br></p><br><br> </div>
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<span></span><p>GEC recrute |
Consultant Architecte Méthodes et Operating Model<br></p><br><p>Dans le cadre d’un
programme stratégique de transformation pour le compte de son client, GEC –
Global Experts Consulting recherche un Consultant Architecte Méthodes et
Operating Model<br></p><br><p>Votre mission<br></p><br><p>Construction du
cadre méthodologique de la filière projet Groupe<br></p><br><p>Gouvernance et
Operating Model<br></p><br><p>Industrialisation et
pérennisation<br></p><br><p>Expérience
professionnelle<br></p><br><p>Minimum 10 ans
d’expérience dans la conception de modèles opérationnels et de gouvernance<br></p><br><p>Expérience
significative dans des programmes de transformation d’entreprise<br></p><br><p>Expérience dans des
environnements complexes et multisites<br></p><br><p>Certifications Lean
Six Sigma Black ou Green / TOGAF ou COBIT / PMP fortement souhaitées<br></p><br><p>Compétences
organisationnelles<br></p><br><p>Maîtrise Operating
Model<br></p><br><p>Maîtrise des
frameworks de gouvernance<br></p><br><p>Compétences
méthodologiques<br></p><br><p>Expérience de
définition de standards, référentiels et cadres méthodologiques<br></p><br><p>Expérience de
structuration de modèles de gouvernance<br></p><br><p>Capacité Ã
formaliser et documenter des cadres de fonctionnement complexes<br></p><br><br> </div>
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<span></span><p><span><b>GEC recrute | Consultant AMOA Senior – Crédit à la Consommation</b></span><br></p><br><p><span>Dans le cadre d'une mission stratégique pour le compte de son client, <b>GEC – Global Experts Consulting</b> recherche un Consultant AMOA Senior disposant d'une solide expérience dans le domaine du crédit à la consommation.</span><br></p><br><p><span><b>Votre mission :</b></span><br></p><br><p><span>Recueillir et analyser les besoins métiers</span><br></p><br><p><span>Animer les ateliers fonctionnels avec les différentes parties prenantes</span><br></p><br><p><span>Rédiger les spécifications fonctionnelles et les livrables projet</span><br></p><br><p><span>Assurer la coordination entre les équipes métiers et IT</span><br></p><br><p><span>Participer aux phases de recette fonctionnelle et de validation</span><br></p><br><p><span>Accompagner les utilisateurs dans le cadre de la conduite du changement</span><br></p><br><p><span><b>Profil recherché :</b></span><br></p><br><p><span>Expérience confirmée en AMOA sur des projets SI liés au crédit à la consommation</span><br></p><br><p><span>Maîtrise de la rédaction des spécifications fonctionnelles</span><br></p><br><p><span>Expérience dans l'animation d'ateliers métiers</span><br></p><br><p><span>Capacité à faire l'interface entre les équipes métiers et les équipes IT</span><br></p><br><p><span>Expérience en recette fonctionnelle et conduite du changement appréciée</span><br></p><br><br> </div>
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<span></span><p>GEC recrute | <b>Consultant CRM Senior Microsoft Dynamics </b><br></p><br><p>Dans le cadre d’un projet stratégique pour le compte de son client bancaire, GEC – Global Experts Consulting recherche un <b>Consultant CRM Senior Microsoft Dynamics</b> disposant d’une solide expertise technique sur l’écosystème Microsoft et la plateforme Dynamics CRM.<br></p><br><p><b>Votre mission :</b><br></p><br><p>Concevoir, développer et faire évoluer les solutions Microsoft Dynamics CRM<br></p><br><p>Réaliser les développements spécifiques et les personnalisations avancées de la plateforme<br></p><br><p>Développer et maintenir les Plugins, Web Resources et composants CRM<br></p><br><p>Participer aux intégrations avec les applications et systèmes tiers<br></p><br><p>Assurer la qualité, la performance et la maintenabilité des développements<br></p><br><p>Accompagner les équipes projets dans les choix techniques et les bonnes pratiques<br></p><br><p><b>Profil recherché :</b><br></p><br><p>Minimum 7 ans d’expérience dans des environnements Microsoft<br></p><br><p>Expertise confirmée sur Microsoft Dynamics CRM / Dynamics 365<br></p><br><p>Excellente maîtrise de C# et .NET<br></p><br><p>Expérience significative sur les développements CRM (Plugins, Web Resources, Workflows)<br></p><br><p>Bonne maîtrise de SQL Server<br></p><br><p>Solides compétences sur SSIS, SSRS et SSAS<br></p><br><p>Expérience des intégrations et développements orientés services/API<br></p><br><p>Une expérience dans le secteur bancaire constitue un atout<br></p><br><br> </div>
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<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
</p><br><br>
<br> Job : <p>OneStream Consultant Junior / Senior (M/F):</p><br><br><p><br><strong>Job Description:</strong></p><br><br><p>As part of the development of our activities, we are recruiting Junior and Senior OneStream Consultants to join our teams and work on financial performance transformation projects.</p><br><br><p>You will participate in the different phases of the projects, from design to deployment, in collaboration with business and technical teams.</p><br><br><p>.</p><br><br> <br> Required profile : <p><strong>Senior Profile</strong></p><br><br><p><strong>Prerequisites:</strong></p><br><br><ul><li>Minimum 4 years of experience with OneStream.</li><li>Excellent command of VB.NET scripting.</li><li>Good knowledge of SQL.</li><li>Ability to work independently on design, development, and deployment phases.</li><li>Ability to analyze business needs and translate them into technical solutions.</li><li>Good interpersonal skills, communication skills, and ability to mentor more junior profiles.</li><li>Proficiency in French and English, both written and spoken.</li></ul><p><strong>Junior Profile</strong></p><br><br><p><strong>Prerequisites:</strong></p><br><br><ul><li>1 to 2 years of experience with OneStream.</li><li>Good command of VB.NET scripting.</li><li>Good knowledge of SQL.</li><li>Proficiency in French and English, both written and spoken.</li></ul><p><strong>Why join us?</strong></p><br><br><br><ul><li>Innovative projects with high added value.</li><li>A collaborative and stimulating work environment.</li><li>Opportunities for career growth and skill development.</li><li>Support throughout your professional journey.</li></ul><p>If you want to take on a new challenge and grow within a dynamic team, apply now!</p><br><br> <br><br> </div>
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<span></span><p>GEC recrute | <b>Consultant Senior PMO Transformation – Gouvernance & Transformation Bancaire</b><br></p><br><p>Dans le cadre d’un programme stratégique de transformation pour le compte de son client bancaire, GEC – <b>Global Experts Consulting</b> recherche un Consultant Senior <b>PMO Transformation</b> disposant d’une forte expérience en gouvernance, pilotage portefeuille projets et transformation bancaire à l’échelle groupe.<br></p><br><p><b>Votre mission</b><br></p><br>Porter la comitologie de l’entité Transformation BDI – FFS<br><br>Piloter les alertes critiques et majeures liées à la feuille de route transformation<br><br>Assurer le suivi des risques, dépendances et points de vigilance stratégiques<br><br>Produire les reportings exécutifs internes et externes<br><br>Préparer et animer les instances de gouvernance (COPIL, comités de suivi, steering committees)<br><br>Consolider les KPI, états d’avancement et tableaux de bord de transformation<br><br>Coordonner les parties prenantes métiers, transformation et IT<br><br>Accompagner le pilotage d’un portefeuille stratégique de transformation bancaire<br><br><p><b>Profil recherché</b><br></p><br>Minimum 10 ans d’expérience en PMO stratégique, gouvernance programme ou pilotage portefeuille projets<br><br>Solide compréhension des enjeux de transformation bancaire<br><br>Expérience dans des environnements complexes et multi-entités<br><br>Excellente capacité de synthèse et communication exécutive<br><br>Très bon niveau de structuration, rigueur et coordination transverse<br><br>Expérience au sein de groupes bancaires panafricains fortement appréciée<br><br>Maîtrise des pratiques de gouvernance, reporting exécutif et gestion des risques<br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Telephone Sales Customer Consultant. </font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >As a Telephone Sales Customer Consultant, you will have a key role:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Promote our customers' products or services: Accurately identify customer needs and offer tailored solutions.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Negotiate and build loyalty: Turn every interaction into an opportunity, close sales and build lasting relationships.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Improve team performance: Share ideas and contribute to the continuous improvement of our processes.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we value everyone's potential, with tailored opportunities and compensation tailored to your experience, whether you're a motivated junior or an experienced direct sales professional.</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience</font></font></p>
</li>
</ul>
<p><font dir="auto" ><font dir="auto" >In addition to your fixed salary, you will benefit from exceptional bonuses:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Paid training starting from the first month.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonuses based on achieving goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and performance-related incentives.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Special bonus for the A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Affordable health insurance and pension fund after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free telemedicine consultations 7 days a week for the whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of smart working after the integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to company gyms and agreements with nursery schools.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Continuous training to develop your skills and acquire new knowledge related to the role.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Themed entertainment and gifts throughout the year to strengthen team spirit.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> <br><font dir="auto" ><font dir="auto" > We are looking for talents who:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >They speak perfect Italian, both written and spoken. Knowledge of French is an appreciated plus. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They have excellent communication skills, are organized, autonomous and proactive. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They are familiar with digital tools and are naturally curious about adopting new technologies. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They approach challenges with enthusiasm and are passionate about customer satisfaction. </font></font></p>
</li>
</ul>
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<h2 class="h5">Job description</h2>
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<span></span><p><span>GEC recrute | <b>Consultant Technical Lead Senior – Java / React / Microservices</b></span><br></p><br><p><span>Dans le cadre d’un programme stratégique de modernisation digitale à grande échelle, <b>GEC – Global Experts Consulting</b> recherche un Consultant <b>Technical Lead Expert</b> capable d’accompagner la conception et l’industrialisation d’un socle digital commun destiné à être déployé dans plusieurs filiales.</span><br></p><br><p><span><b>Votre mission :</b></span><br></p><br><p><span>Concevoir et faire évoluer une plateforme digitale générique, extensible et paramétrable</span><br></p><br><p><span>Encadrer techniquement les équipes de développement et accompagner les squads</span><br></p><br><p><span>Piloter les choix d’architecture et garantir la qualité des livrables</span><br></p><br><p><span>Réaliser les revues de code et promouvoir les bonnes pratiques de développement</span><br></p><br><p><span>Participer à la conception technique, au cadrage des évolutions et à la priorisation du backlog</span><br></p><br><p><span>Garantir la performance, la sécurité, la maintenabilité et la scalabilité des solutions</span><br></p><br><p><span>Contribuer à l’industrialisation des développements et à l’amélioration continue</span><br></p><br><p><span><b>Profil recherché :</b></span><br></p><br><p><span>Ingénieur Bac+5</span><br></p><br><p><span>Expérience confirmée en tant que Technical Lead sur des projets de transformation ou de modernisation applicative</span><br></p><br><p><span>Excellente maîtrise de Java, Spring Boot, Microservices, Spring Security et API REST</span><br></p><br><p><span>Solide expérience sur React.js</span><br></p><br><p><span>Bonne maîtrise des architectures Event-Driven et Kafka</span><br></p><br><p><span>Maîtrise des bases de données PostgreSQL et/ou Oracle</span><br></p><br><p><span>Expertise des pratiques Craft : Clean Code, SOLID, DDD, TDD, BDD, Architecture Hexagonale</span><br></p><br><p><span>Expérience des environnements Docker, Kubernetes ou OpenShift</span><br></p><br><p><span>Bonne connaissance des sujets CI/CD, GitFlow, observabilité et qualité logicielle</span><br></p><br><p><span>Sensibilité forte aux enjeux de cybersécurité (OWASP, OAuth2, OpenID Connect, IAM)</span><br></p><br><p><span>Une <b>expérience dans le secteur bancaire constitue un véritable atout</b></span><br></p><br><br> </div>