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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are supporting a company specializing in digital solutions for payroll and HR processes management, operating in a modern, structured, and fast-growing environment.</p><br><br><ul><li>Casablanca Finance City - CFC</li><li>Project Contract, conversion to Permanent Contract</li><li>Immediate availability</li><li>Salary: 7,500 DH Net</li></ul><p>Main tasks:</p><br><br><p>• Preparation and processing of payroll using digital payroll software<br>• Management of variable elements, absences, leave, bonuses<br>• Control of pay slips and data reliability<br>• Social declarations<br>• Administrative follow-up of staff</p><br><br> <br> <br> Required profile : <ul><li>Associate's or Bachelor's degree in HR, Management, or equivalent</li><li>2 to 5 years of experience in payroll management</li><li>Proficiency in a digital payroll software</li><li>Rigor, attention to detail, confidentiality</li><li>Immediate availability</li></ul> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><strong>FUTURE MANAGERS PROGRAM: </strong></p><br><br><p><strong>What if your potential became your best qualification?</strong></p><br><br><ul><li>Are you a graduate of a top business school and have one to two years of experience in a bank?</li><li>Do you want to give a new boost to your career, develop your management skills, and take on new challenges?</li></ul><p>As part of the development of its network, the Arrawaj Foundation is launching its Managers Program, a program designed to identify, train, and support high-potential talents towards management responsibilities.</p><br><br><p><strong>What awaits you:</strong></p><br><br><p>Joining this program means benefiting from a structured program combining:</p><br><br><ul><li>Comprehensive training in the role of a Manager;</li><li>Personalized support from experienced managers;</li><li>The development of your skills in management, performance monitoring, business development, and team management;</li><li>Operational immersion, gradually preparing you to take responsibility for a client portfolio.</li></ul> <br> Required profile : <p><strong>Your profile: </strong></p><br><br><ul><li>Graduate of a top business school;</li><li>One to two years of experience in a bank;</li><li>Charisma, sense of responsibility, and initiative;</li><li>Strong customer and results orientation;</li><li>Excellent interpersonal skills and a passion for management.</li><li>Experience in the banking sector is a plus</li></ul><p><strong><em>Your leadership deserves a new challenge. Join the Arrawaj Foundation and contribute to growing a network that places people, performance, and commitment at the heart of its success.</em></strong></p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement.
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<br> Job : <p>• Creation and opening of import files ;<br>• Follow-up of files with various service providers (freight forwarders, carriers, etc.) ;<br>• Accounting and sending of documents to the Finance Department ;<br>• Updating tracking sheets and reports in Excel ;<br>• Filing and administrative management of import files.<br> </p><br><br> <br> Required profile : <p>• Bac+2 (Associate's degree or equivalent) in logistics, international trade, transport, purchasing, accounting, or equivalent;<br>• Proficiency in Microsoft Excel;<br>• Good organization, attention to detail, and follow-through skills;<br>• Good communication and coordination skills with service providers.<br> </p><br><br> <br><br> </div>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.<br> About the company Our client is a results-driven digital marketing agency specifically focused on empowering the skilled trades and home services sectors across North America.<br> The team specializes in bridging the gap between traditional craftsmanship and modern technology by providing comprehensive lead generation, search engine optimization, and custom web development strategies.<br> By focusing on industries like construction, HVAC, plumbing, and electrical, they help local businesses scale their operations and dominate their specific regional markets through high-impact, data-backed advertising.<br> Job Summary We are looking for a high-energy, strategically-minded Project and Growth Manager to bridge the gap between ambitious blue-collar business owners and our expert delivery team.<br> In this role, you aren’t just a task manager; you are a marketing consultant and a trusted partner.<br> You will own a "pod" of client accounts, ensuring every SEO campaign, lead-gen strategy, and web build ships on time and delivers measurable ROI.<br> If you thrive on taking ownership, solving complex problems before they escalate, and identifying new ways to help small businesses grow, this is your opportunity to make a massive impact in a fast-paced agency environment.<br> Key Responsibilities Pod Ownership: Manage the day-to-day success and retention of a dedicated portfolio of clients.<br> Client Translation: Act as the primary bridge between clients and the delivery team, translating business goals into clear, actionable briefs for specialists.<br> Onboarding & Relationship Management: Lead a smooth, confidence-building onboarding process for new clients and maintain proactive, responsive communication as their main point of contact.<br> Project Oversight: Manage timelines and workflows within ClickUp to ensure all work meets high quality standards and is delivered on schedule.<br> Marketing Consultancy: Advise clients across the full digital spectrum, including SEO, Google & Meta Ads, web design, social media, and branding.<br> Growth & Reporting: Analyze performance data to track wins, report results in plain language, and identify upsell opportunities that align with client growth goals.<br> Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Agency Experience: 2+ years of experience in account management, project management, or client success specifically within a marketing agency environment.<br> Digital Marketing Fluency: A strong working knowledge of SEO, paid lead generation (Google & Meta), web design, and social media management.<br> Tool Proficiency: Advanced hands-on experience with ClickUp for project management and CRM tools for client tracking.<br> Communication Mastery: Fluent, native-level spoken and written English with the ability to lead confident, high-stakes video calls with North American business owners.<br> Consultative Instincts: The ability to look past a task list and identify what will actually move the needle for a client’s bottom line.<br> Organizational Excellence: Naturally organized with the ability to juggle multiple accounts, deadlines, and shifting priorities without losing focus.<br> Nice-to-Haves Industry Context: Prior experience working with or for the trades / blue-collar industries.<br> Technical Depth: Advanced, deep-dive understanding of SEO algorithms or Meta Ad architecture.<br> Sales Background: Previous experience in sales or business development to help facilitate account expansion.<br></span> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>A major player in mass retailing, LABELVIE is looking for a<strong>Regional Director M/F</strong>to manage the performance of a group of stores, ensuring the achievement of commercial, human, and operational objectives.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><p><strong>Deploy operational strategy</strong></p><br><br><ul><li>Translate strategic orientations to the regional level.</li><li>Ensure regular field presence to support stores and guarantee compliance with brand standards.</li></ul><p><strong>Manage store performance</strong></p><br><br><ul><li>Define objectives for Store Managers and monitor their achievement.</li><li>Consolidate and analyze management indicators for your region.</li><li>Analyze results and implement corrective action plans with field teams.</li></ul><p><strong>Operational Management</strong></p><br><br><ul><li>Supervise, coach, and develop Store Directors and Managers.</li><li>Participate in the recruitment of managers and support their integration.</li><li>Develop skills, foster team engagement, and promote a performance culture.</li></ul><p><strong>Ensure customer experience</strong></p><br><br><ul><li>Encourage the sharing of best practices among teams.</li><li>Guarantee a consistent customer experience that meets brand requirements.</li></ul><p><strong>Ensure compliance with internal procedures, safety, and hygiene in points of sale</strong></p><br><br> <br> Required profile : <p><strong>Profile Sought:</strong></p><br><br><ul><li>Higher education Bac+5 (Business School, Master's degree, or Engineering degree).</li><li>Proven experience in managing a network of stores or a multi-site area in <strong>Mass Retailing, Retail, GMS, or FMCG</strong>.</li><li>Excellent command of commercial and operational performance indicators.</li><li>Significant experience in managing multi-site teams.</li><li>Strong ability to unite, support, and develop managers.</li><li>Results-oriented with a strong taste for fieldwork.</li><li>Proficiency in performance analysis and management tools.</li></ul><br> <br><br> </div>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tangier Logistics Hub </p><br> <p><b>Job Function</b>: EDS_Logistics <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Operational Logistics</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Invoice Validation Agent in our plant in [[location]].</p><br>
<p><em><strong>Your Profile: </strong></em></p><br>
<ul>
<li>Level of studies: Bac +2 </li>
<li>English: Medium</li>
</ul>
<p><em><strong>Main Tasks: </strong></em></p><br>
<strong>Task</strong>
<strong>Detailed description of main activities</strong>
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Operational /Strategic Tasks
-Extract invoice validation status from SAP and COUPA systems<br>-Analyze the overdue invoices and treat them as priority<br>-Check all information on the invoices based on agreed rate-book -Validate the invoices<br>-Complete report of what is validated<br>-Contact Carriers in case of issues on the invoices or in the system<br>-Collaboration with Payable account<br>-Follow escalation process<br>- Contact the purshasing team in case of missing data in the contract or rate book
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: EDS_Quality <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Operational Quality (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer Quality Supervisor in our plant in [[location]].</p><br>
<p><strong><span>Position: Customer QA supervisor</span></strong></p><br>
<p><strong>Job Criteria:</strong></p><br>
<ul>
<li> Level of studies: Master’s degree in industrial engineering or equivalent</li>
<li> Experience: 2 years minimum experience in EDS manufacturing / preferred : 1 year experience in leadership role.</li>
<li>Languages: Fluent in English & French (Good communication and interpersonal skills).</li>
</ul>
<p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Supervise and manage customer and project quality team including skills development and coaching.</li>
<li>Supervise and manage quality resident team for Renault Tangier and Somaca.</li>
<li>Define internal objectives for customer and project quality team in line with business requirement.</li>
<li>Monitor and ensure customer scorecards and quality external KPIs and are within assigned targets.</li>
<li>Ensure external claim management : quality issues analysis, response time within due date and action plan definition and monitoring.</li>
<li>Coordinate Rework activities with QREs and quality CSC in the different customer locations</li>
<li>Ensure actions effeciency and transvalization through KAKOTORA / FMEA /8D audit / claims follow-up sheet.</li>
<li>Elaborate and deliver quality improvement initiatives through External QIP.</li>
<li>Ensure Implementation of LPA audits according to YAZAKI Standards.</li>
<li>Ensure External audits preparation and actions monitoring.</li>
<li>Ensure deviation management and trucking</li>
</ul>
<p><strong>Profile requirements:</strong></p><br>
<ul>
<li>High personal motivation and ability to develop practical or innovative alternative approaches to meet objectives</li>
<li>Oriented to performance & results</li>
<li>Strong problem-solving and decision-making skills.</li>
<li>Strong knowledge of quality tools (exp: FMEA, SPC ,…)</li>
<li>Ability to work under a Matrix environment</li>
<li>Professional use of all major Microsoft Office applications</li>
</ul>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<span> </span><p><span><strong><span><span>Future Legacy Maker - Rooms Division Management</span></span> </strong></span><br><span><span>(<span>21021</span></span>)</span></p><br> <p><span><strong>Graduate Program Trainee</strong></span></p><br> <p><span>At Mazagan, we tailor every aspect of our guests’ stay to delight our guests and experience the allure of Moroccan magic. Mazagan Beach & Golf Resort is a truly magical destination, a place where grandeur meets generosity, featuring an amazing array of fun activities and entertainment for the whole family on the shores of the Atlantic.</span></p><br>
<p><span>Famous for its award-winning Gary Player Links Golf Course and the largest Casino in Morocco, Mazagan Beach & Golf Resort is an amazing year-round destination where warm Moroccan hospitality is at the heart of everything we do.</span></p><br>
<p><span><strong>Become a Future Legacy Maker</strong></span></p><br>
<p><span>The Future Legacy Maker Program is Kerzner International's flagship graduate development program designed to accelerate the careers of high-potential hospitality graduates through a structured 12-month journey of hospitality management training combining operational exposure, leadership development, mentoring and business projects.</span></p><br> <p><span>During the program, you will gain exposure to various areas of the Rooms Division, including:</span></p><br> <ul>
<li><span>Front Office & Guest Service</span></li>
<li><span>Guest Experience</span></li>
<li><span>Concierge</span></li>
<li><span>Housekeeping</span></li>
<li><span>Reservations</span></li>
<li><span>Quality & Service Excellence</span></li>
<li><span>Rooms Revenue Optimization</span></li>
<li><span>Leadership & Team Development</span></li>
<li><span>Exposure to other departments</span></li>
</ul> <p><span><strong>Qualifications :</strong></span></p><br> <ul>
<li><span>Bachelor's Degree in Hospitality Management, or a related field.</span></li>
<li><span>Recent graduate from a leading hospitality school.</span></li>
<li><span>Strong passion for luxury hospitality and guest experience.</span></li>
<li><span>Excellent communication in English & French.</span></li>
<li><span>Strong analytical and problem-solving abilities.</span></li>
<li><span>Demonstrated leadership potential and willingness to learn.</span></li>
</ul> <p><span><strong>Why Join the Program :</strong></span></p><br> <ul>
<li><span>Competitive compensation and benefits package.</span></li>
<li><span>A structured 12-month development journey.</span></li>
<li><span>Exposure to luxury hospitality operations.</span></li>
<li><span>Access to senior leaders, coaching and mentorship.</span></li>
<li><span>Participation in resort and global business projects.</span></li>
<li><span>Leadership and professional development opportunities.</span></li>
<li>Opportunity to progress to an <strong>Assistant Manager</strong> role upon successful completion of the program.</li>
</ul>
<p><span>Join a team that is genuine, creative, warm-hearted and professional. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver Amazing Experiences and Everlasting Memories.</span></p><br>
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<span> </span><p><span><strong><span><span>Future Legacy Maker - Food & Beverage Management</span> </span></strong></span><br><span>(<span>21022</span>)</span></p><br> <p><span><strong>Graduate Program Trainee</strong></span></p><br> <p><span>At Mazagan, we tailor every aspect of our guests’ stay to delight our guests and experience the allure of Moroccan magic. Mazagan Beach & Golf Resort is a truly magical destination, a place where grandeur meets generosity, featuring an amazing array of fun activities and entertainment for the whole family on the shores of the Atlantic.</span></p><br>
<p><span>Famous for its award-winning Gary Player Links Golf Course and the largest Casino in Morocco, Mazagan Beach & Golf Resort is an amazing year-round destination where warm Moroccan hospitality is at the heart of everything we do.</span></p><br> <p><span><strong>Become a Future Legacy Maker</strong></span></p><br>
<p><span>The Future Legacy Maker Program is Kerzner International's flagship graduate development program designed to accelerate the careers of high-potential hospitality graduates through a structured 12-month journey of hospitality management training combining operational exposure, leadership development, mentoring and business projects.</span></p><br> <p><span>During the program, you will gain exposure to various areas of Food & Beverage operations, including:</span></p><br> <ul>
<li><span>Restaurants</span></li>
<li><span>Bars & Lounges</span></li>
<li><span>Banqueting & Events</span></li>
<li><span>In-Room Dining</span></li>
<li><span>Stewarding Operations</span></li>
<li><span>Guest Experience</span></li>
<li><span>Revenue Optimization</span></li>
<li><span>Quality & Service Excellence</span></li>
<li><span>Leadership & Team Development</span></li>
<li><span>Exposure to other departments</span></li>
</ul> <p><span><strong>Qualifications :</strong></span></p><br> <ul>
<li><span>Bachelor’s degree in hospitality management, Food & Beverage Management, or a related field.</span></li>
<li><span>Recent graduate, from a leading hospitality school.</span></li>
<li><span>Strong understanding of Food & Beverage operations and service standards.</span></li>
<li><span>Strong passion for luxury hospitality and guest experience.</span></li>
<li><span>Excellent communication skills in English and French.</span></li>
<li><span>Strong analytical and problem-solving abilities.</span></li>
<li><span>Demonstrated leadership potential and willingness to learn.</span></li>
</ul> <p><span><strong>What We Offer :</strong></span></p><br> <ul>
<li><span>Competitive compensation and benefits package.</span></li>
<li><span>A structured 12-month development journey.</span></li>
<li><span>Exposure to world-class Food & Beverage operations.</span></li>
<li><span>Access to senior leaders, coaching and mentorship.</span></li>
<li><span>Participation in resort and global business projects.</span></li>
<li><span>Leadership and professional development opportunities.</span></li>
<li>Opportunity to progress to an <strong>Assistant Manager</strong> role upon successful completion of the program.</li>
</ul>
<p><span>Join a team that is genuine, creative, warm-hearted and professional. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver Amazing Experiences and Everlasting Memories.</span></p><br>
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<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
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<br> Job : <p>Design, deploy, administer, and evolve identity and access management solutions to ensure that each user has the appropriate authorizations, at the right time, and in compliance with security and conformity requirements.</p><br><br><ul><li>Administer, configure, and maintain IAM and IGA platforms such as SailPoint IdentityIQ, Okta, Microsoft Entra ID, or equivalent solutions.</li><li>Design and automate identity lifecycle processes: employee arrival, mobility, and departure.</li><li>Implement account and authorization provisioning and deprovisioning.</li><li>Configure workflows, rules, roles, access policies, and certification campaigns.</li><li>Integrate new applications into the IAM scope via standard connectors, custom connectors, or APIs.</li><li>Deploy and maintain authentication and federation mechanisms: SSO, MFA, SAML 2.0, OAuth 2.0, and OpenID Connect.</li><li>Participate in the definition and evolution of RBAC models as well as segregation of duties (SoD) rules.</li><li>Provide advanced support and handle incidents related to access, provisioning, federation, and authorization anomalies.</li><li>Perform root cause analysis and contribute to remediation plans.</li><li>Participate in the design, testing, migration, deployment, and operational and security maintenance phases.</li><li>Collaborate with cybersecurity, infrastructure, Active Directory, compliance, business application, and audit teams.</li><li>Write and maintain architecture documents, operating procedures, administration guides, and incident reports.</li><li>Contribute to the continuous improvement, automation, and security of IAM processes.</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in computer science, cybersecurity, information systems, or equivalent field.</p><br><br><ul><li>Proven experience in IAM, with hands-on experience in integrating, administering, or supporting an IAM/IGA solution.</li><li>Ability to understand business needs and translate them into secure technical solutions.</li><li>Rigor, autonomy, analytical skills, and ability to solve complex problems.</li><li>Good interpersonal skills, service-oriented, and ability to work with technical and business teams.</li><li>Ability to work in a demanding and international client environment.</li></ul><p><strong>Your optimal candidate journey, in 10 days maximum!</strong><br> </p><br><br><ol><li> A first discussion by phone and Teams (or at our offices) with a member of the People & Project team to discuss your profile, the position, and the company</li><li> A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p><br>Reactivity, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><br><p><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day by our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills, thanks to the Accenture training catalog and specialized training through our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Have extraordinary experiences with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, Football Tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, Annual party...).</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.</li></ul> <br><br> </div>
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<span><br>JOB SUMMARY<br>The position of Sales Manager (MICE, Leisure & Golf) vis accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job : <p>Reporting to the Project Management, your missions will include:</p><br><br><ul><li>defining, deploying, and managing the project's HSE plan in compliance with contractual, regulatory, and internal requirements;</li><li>ensuring HSE coordination between project teams, operating companies, subcontractors, the port authority, and other stakeholders;</li><li>managing HSE requirements, requests, audits, and reports from funders and institutional partners, and overseeing associated action plans;</li><li>ensuring the integration of HSE requirements specific to a port environment subject to the ISPS code and port safety and operational rules;</li><li>anticipating and controlling risks related to the co-activity between construction work, port operations, and sustained maritime traffic;</li><li>elaborating and coordinating HSE measures related to material transport, considering the large volumes to be shipped and their interaction with road and port traffic;</li><li>analyzing flows, routes, and interaction zones to prevent risks related to the movement of equipment and vehicles;</li><li>realizing and supervising risk analyses related to the different project phases and ensuring the implementation of preventive measures;</li><li>monitoring HSE compliance by companies and subcontractors and managing necessary corrective actions;</li><li>preparing and supporting HSE audits, inspections, and visits by various stakeholders;</li><li>tracking HSE performance indicators, analyzing incidents and near misses, and reporting to Project Management;</li><li>contributing to the preparation and deployment of emergency plans and ensuring their coordination with the port complex's existing systems;</li><li>developing a prevention culture suitable for a project characterized by high co-activity and a high level of HSE requirements.</li></ul> <br> Required profile : <ul><li><strong>Higher education degree (Bac+5 level), engineering degree, with a specialization in HSE/QHSE or equivalent.</strong></li><li>Proven experience in HSE management of large infrastructure or civil engineering projects.</li><li><strong>Significant experience on port, maritime, or projects carried out on operational industrial sites is a major asset.</strong></li><li>Experience in HSE management of projects involving multiple companies, subcontractors, and stakeholders.</li><li>Good command of HSE management systems, risk analysis, emergency management, and audit processes.</li><li>Experience with the environmental and social requirements of international funders is highly sought after.</li><li><strong>Knowledge of the constraints related to the ISPS code and port environments.</strong></li><li>Ability to handle HSE issues related to logistics flows and the transport of large volumes of materials.</li><li>Excellent coordination, analytical, and communication skills with stakeholders of different levels and cultures.</li><li>Ability to maintain a firm HSE stance while retaining an operational, solution-oriented approach.</li><li><strong>Proficiency in French and English.</strong></li></ul> <br><br> </div>
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Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability.
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<br> Job : <ul><li>Participate in the development of annual budgets and forecasts by sector, crop, and season, and ensure their follow-up.</li><li>Carry out periodic reforecasts and analyze the differences between actual results and the budget in order to propose corrective actions.</li><li>Implement and monitor techno-economic agricultural KPIs and performance indicators for the different farms.</li><li>Conduct profitability and production cost analyses by sector, crop, greenhouse, or activity.</li><li>Prepare periodic reports and ensure the reliability of management data.</li><li>Monitor operating costs and agricultural investments (CAPEX) and ensure compliance with budget limits.</li><li>Utilize data from BeeOne and the ERP system, and develop management and data visualization tools (advanced Excel, Power BI).</li><li>Carry out regular trips to the farms to check data reliability and support farm managers in monitoring their performance.</li><li>Participate, as needed, in physical inventories and stock monitoring.</li></ul> <br> Required profile : <p><strong>Education</strong><br>• Agro-Economist Engineering degree (ENAM, IAV Hassan II) or equivalent training (business school / finance with an agricultural focus).<br><strong>Experience</strong><br>• Minimum 2 to 3 years of experience in management control, audit, or financial analysis, ideally in the agricultural sector.<br>• Proven experience in budget preparation and monitoring, variance analysis, reporting, and cost control.<br>• Experience in a multi-site environment is an asset.<br><strong>Technical skills</strong><br>• Mastery of management control and cost accounting techniques.<br>• Budget preparation and monitoring; financial and performance analysis.<br>• Knowledge of the economic specificities and cycles of agricultural farms.<br><strong>Tools</strong><br>• Excellent command of Excel (Pivot Tables, advanced formulas, modeling).<br>• BeeOne: proficiency in the software is highly desired.<br>• Knowledge of Power BI is a plus.<br> </p><br><br> <br><br> </div>
<div><pSegoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><pSegoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><pSegoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><pSegoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><pSegoe UI"; font-size: 14px;"><em>Ensure the safe and efficient loading and off-loading of aircrafts and trucks at the Gateway (CAS-GTW) in compliance with DHL operational procedures, safety regulations and quality standards, following the instructions of the Team Leader or Supervisor.</em></p><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>YOUR TASKS :</strong></h2><ulSegoe UI"; font-size: 14px;"><li>Ensure that all ramp and ground handling equipment is functionally tested before operations start.</li><li>Operate ramp machinery and equipment safely and responsibly.</li><li>Ensure correct handling, storage and post-operation checks of ramp equipment.</li><li>Perform loading and unloading of aircrafts, ULDs and trucks according to operational instructions.</li><li>Support operational activities where labor is required, including cleaning and housekeeping (5S).</li><li>Maintain the work area clean, tidy and safe at all times.</li><li>Report immediately any damage, defect, incident or operational error to the Team Leader or Supervisor.</li><li>Ensure full compliance with operational processes and DHL-specific safety and security regulations.</li><li>Be familiar with the work area, including the location of first aid kits and fire-fighting equipment.</li><li>Actively contribute to a safe working environment by identifying hazards and reporting near-miss events.</li></ul><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>YOUR PROFILE :</strong></h2><pSegoe UI"; font-size: 14px;">*Team-oriented, dedicated, responsible and able to work independently.<br>Quality-conscious with a strong safety mindset.<br>Basic knowledge of computers and relevant operational systems is an advantage.<br>Knowledge of the logistics or aviation industry is an asset.<br>Ability to speak, understand and read <strong>French</strong>.<br>Ability to speak, understand and read <strong>English</strong> is an advantage.<br>Valid driving license category <strong>B</strong>.</p><pSegoe UI"; font-size: 14px;">Training required or to be completed:<br>Introductory legal mandatory training including DG Category 8 and Security.<br>Code of Practice, Code of Conduct and Information Security Awareness.<br>CIS Welcome to My Country, My Company and My Function.<br>CIS Cross-Functional Curriculum.<br>CIS ULD Build-Up Awareness and Coy Reload/Unload.<br>Apron Safety and ISO Awareness.</p></div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Laundry Supervisor – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b></p><br><br><p><b>About Four Seasons Hotels and Resorts:</b></p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b></p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Laundry Supervisor:</b></p><br><br><p>We currently have an opportunity for an experienced, Laundry Supervisor to join our pre-opening Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p><br><br><br><p>The Laundry Supervisor works with a team on the dryers to dry and fold all towels, spa linen, pool towels and food & beverage linen. You will also work on the ironer to press all linen to ensure it is top notch and to standard.</p><br><br><br><p><b>Our Ideal</b> <b>Laundry Supervisor candidate will have:</b></p><br><br><p>Attention to detail and customer service skills. One to two years’ experience in Housekeeping or another department in Rooms. Strong business acumen, work ethic and communications skills. Ability to develop and grow employees into Supervisory and Management positions.</p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b></p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br><br> </div>
<p> <strong>JOB SUMMARY</strong> </p>
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<p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</p>
<p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p>
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<p> <strong>Supporting Management of Front Desk Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and building mutual trust, respect, and cooperation among team members.</p>
<p> Serving as a role model to demonstrate appropriate behaviors.</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p>
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<p> <strong>Ensuring Exceptional Customer Service </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Sets a positive example for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Ensures employees understand customer service expectations and parameters.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
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<p> <strong>Managing Projects and Policies</strong> </p>
<p> Implements the customer recognition/service program, communicating and ensuring the process.</p>
<p> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p>
<p> Supervises same day selling procedures to maximize room revenue and control property occupancy.</p>
<p> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</p>
<p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
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<p> <strong>Supporting Human Resource Activities </strong> </p>
<p> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p>
<p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p> Participates in employee progressive discipline procedures.</p>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p><strong>Position:</strong></p><br><br><p>Assigned to the Store, your role is to supervise customer reception and information and to manage the store's financial flows while optimizing customer checkout. </p><br><br><p>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><ul> <li>Distribute, plan, and control your team's work;</li> <li>Carry out monetary transactions between the cash office and the registers;</li> <li>Count the cash register funds;</li> <li>Train employees in job techniques;</li> <li>Follow up on cancellation badges;</li> <li>Ensure the connectivity and proper functioning of the cash register equipment;</li> <li>Guarantee an optimal level of customer reception, information, and satisfaction.</li> </ul><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul> <li>With a Bac+2 / Bac+3 degree in Finance/Management or equivalent; You have at least <strong>3 years of experience in a similar position in retail</strong>;</li> <li>You are proficient in office tools and the information system related to the job;</li> <li>Customer service orientation, self-control/stress and conflict management & rigor/respect for rules and procedures are the key success factors for this position.</li> </ul><br> <br><br> </div>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>Additional Requirements<br>• Applicants must have the legal right to work in Morocco.<br>• Fluent in English, Arabic, and French.<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>• MARRIOTT EXPERIENCE MANDATORY<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit </span><span>www.dpdhl.jobs/express</span></p><br><br><p><strong><span>ABOUT THE ROLE:</span></strong></p><br><br><p><span>The Customs Clearance Support Agent is responsible primarily of notifying over the phone or in writing our Into Bond Shipment’s customers through our DHL’s Customer Contact Centre and he/she shall be the most knowledgeable, courteous, efficient, confident and proactive point of contact for both DHL’s customers and the DHL network.</span></p><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><ul><li><span>To Call or Email In bond Customers for a range of DHL services and accurately input relevant data into DHL applications DCE “Respect also CODES”</span></li><li><span>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries to SCS (clearance by DHL).</span></li><li><span>Identify potential for selling Clearance with DHL service during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL GTW revenue.This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections (if any) and closing the transaction by successfully securing their purchase of the offered services.</span></li><li><span>To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices (SCS and POA), clearance times, customs paperwork requirements, country-specific requirements (including potential customs clearance delays). To lodge a trace when necessary ensuring that the customer receives service regarding their issues using SPARK sys.</span></li></ul><br><ul><li><span>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.</span></li><li><span>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.</span></li><li><span>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.</span></li><li><span>Be professional with Front Liners colleagues to ensure a smooth data transmission via DCE. </span></li><li><span>Act as a backup for the CIA when needed</span></li><li><span>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL’s values at all times. </span></li><li><span>Undertake any other related tasks or responsibilities as reasonably directed or required</span></li><li><span>Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance our customers’ experience with DHL..</span></li></ul><p><strong><span>YOUR PROFILE: </span></strong></p><br><br><br><p><strong><u>Essential</u></strong></p><br><br><ul> <li><span>Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</span></li> <li><span>Good spoken and written command of the French/English language with a cheerful, confident, professional and courteous tone</span></li> <li><span>Excellent interpersonal skills and relates well with a wide range of people/customers </span></li> <li><span>Experience in resolving straight forward customer conflict</span></li> <li>Demonstrated excellent attention to detail</li> <li><span>Demonstrated ability to work effectively as part of a busy team</span></li> <li><span>Basic computer skills including the ability to navigate around a computer</span></li> <li><span>Ability to work flexible rostered hours, including scheduled breaks</span></li> </ul><br><p><strong><u>Desirable</u></strong></p><br><br><ul> <li>Previous Customs Clearance domain experience</li> <li><span>Previous experience of Call-Center/telephone and/or electronic order booking systems </span></li> </ul><p><span><span>·</span></span><span>Demonstrable success in achieving targets through selling services and products</span></p><br><br><br> </div>
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