Programming in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Rattaché(e) à la Direction Générale, le/la Directeur(trice) Commercial(e) est chargé(e) de définir et mettre en œuvre la stratégie de développement commercial afin d'accélérer la croissance de l'entreprise, développer le portefeuille clients et renforcer sa présence sur le marché.<br> Véritable développeur d'affaires, il/elle intervient directement sur la prospection, l'ouverture de nouveaux comptes, la négociation et la conclusion de contrats tout en pilotant la performance commerciale et en garantissant la rentabilité des opérations.<br> Principales responsabilitésDéveloppement commercial Définir et déployer la stratégie commerciale de l'entreprise.<br> Identifier de nouvelles opportunités de marché et développer le chiffre d'affaires.<br> Prospecter activement de nouveaux clients et ouvrir de nouveaux comptes stratégiques.<br> Développer et fidéliser un portefeuille de clients grands comptes et PME.<br> Assurer une présence terrain forte auprès des prospects, clients et prescripteurs.<br> Gestion des comptes stratégiques Développer les relations avec les décideurs et donneurs d'ordre.<br> Construire des partenariats durables avec les clients stratégiques.<br> Piloter les négociations commerciales complexes.<br> Assurer le suivi des affaires à fort enjeu jusqu'à leur concrétisation.<br> Garantir un haut niveau de satisfaction et de fidélisation.<br> Pilotage de la performance commerciale Définir les objectifs commerciaux et assurer leur atteinte.<br> Mettre en place des indicateurs de performance et des plans d'action adaptés.<br> Analyser les résultats commerciaux et proposer des actions correctives.<br> Veiller au respect des objectifs de marge, de rentabilité et de croissance.<br> Participer à l'élaboration des budgets et des prévisions commerciales.<br> Leadership et management Encadrer, animer et accompagner les équipes commerciales.<br> Instaurer une culture de performance, de rigueur et d'excellence commerciale.<br> Développer les compétences des collaborateurs et favoriser leur montée en puissance.<br> Assurer le respect des processus et de la discipline commerciale.<br> Fédérer les équipes autour des objectifs de développement de l'entreprise.<br> Représentation de l'entreprise Développer et entretenir un réseau professionnel actif.<br> Représenter l'entreprise auprès des clients, partenaires et prescripteurs.<br> Participer aux événements professionnels et aux actions de développement de la notoriété de la société.<br> Profil recherchéFormation Bac+5 en Commerce, Gestion, Marketing ou équivalent.<br> Expérience Expérience confirmée en tant que Directeur Commercial B2B à forte dimension développement.<br> Expérience appréciée dans l'un ou plusieurs des secteurs suivants : Mobilier de bureau ; Aménagement d'espaces professionnels ; Second œuvre ; Architecture d'intérieur ; Immobilier tertiaire ; Équipements professionnels ; Services aux entreprises.<br> Réseau professionnel actif auprès d'entreprises, grands comptes, prescripteurs, architectes, bureaux d'études ou donneurs d'ordre.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Flexible schedule: 5 days a week, from 8:00 AM–4:00 PM or 12:00 PM–8:00 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3WO</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Participate in the development of back-end services in .NET / C# under supervision.</li><li>Contribute to the design of simple and secure REST APIs.</li><li>Learn and apply best practices for microservices architectures and distributed systems.</li><li>Participate in the development of basic features supporting operational workflows.</li><li>Apply standards for code quality, testability, and maintainability.</li><li>Contribute to basic CI/CD pipelines and automated deployments (with support).</li><li>Collaborate with teams (Product Owners, DevOps, business units) under supervision.</li><li>Participate in Agile rituals and contribute to continuous improvement.</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in computer science or equivalent</p><br><br><p>Maximum 1 year of experience.</p><br><br><p><strong>Skills:</strong></p><br><br><p>• Basic knowledge of embedded systems and their constraints (real-time, reliability, limited resources).</p><br><br><p>• Understanding of vehicle -&gt; cloud data flows (general concepts).</p><br><br><p>• Awareness of IT / embedded integration issues.</p><br><br><p>• Experience in a corporate / cloud environment (internship or academic project acceptable).</p><br><br><p>• Ability to work in international and multidisciplinary teams.</p><br><br><p>• Pragmatic and learning-oriented approach.</p><br><br> <br><br> </div>

<p>YOUR MISSION:</p><p><br></p><p>&nbsp;Reporting to the Digital Workplace Department, you will collaborate closely with the Service Delivery Manager and the architect.</p><p><br></p><p>DWP, the cybersecurity teams, the Project Office, and our industry partners.</p><p>Your responsibilities cover four main pillars:</p><p>1. Technical management of the M365 platform:</p><p>• Governance of the M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)</p><p>• Lifecycle management: identities, groups, licenses, external shares</p><p>• Monitoring and continuous improvement of service quality (via Nexthink Infinity, Microsoft Analytics,</p><p>Graph/PowerShell logs, etc.)</p><p>• Integration of generative AI solutions (Microsoft Copilot, RAG with Graph API or Azure OpenAI) to</p><p>improve usability</p><p>• Standardization and optimization of usability: site templates, Teams templates, retention policies, etc.</p><p>• Definition and maintenance of Group M365 standards (use cases, configurations, technical patterns).</p><p>• Proactive reduction of functional and technical fragmentation.</p><p>• Active contribution to decisions regarding the balance between local needs and Group models.</p><p>• Value-driven management &amp; indicators</p><p>o Monitoring the actual adoption of collaborative and AI practices. Contribution to indicators:</p><p>▪ user experience quality (Nexthink), service adoption,</p><p>▪ operational efficiency, reduction of pain points.</p><p>o Participation in a value-driven management approach, not solely based on technology.</p><p>2. Industrialization &amp; Automation:</p><p>• Development of advanced PowerShell scripts to automate recurring operations</p><p>• Use of Microsoft Graph API, Logic Apps, and Power Automate to orchestrate intelligent workflows</p><p>• Industrialization of technical tasks (provisioning, cleanup, reporting, deprovisioning)</p><p>• Contribution to CI/CD pipelines for M365 artifacts (runbooks, Logic App flows, Power</p><p>Platform connectors)</p><p>• Integration with ServiceNow (ITSM process automation): runbooks, service catalogs</p><p>• Leveraging Nexthink data (collaborative use, user experience quality) to drive the</p><p>improvement roadmap</p><p>3. Operations Support &amp; Managed Service Provider Relationship Management:</p><p>DWP – M365 Tech Lead – Job Description</p><p>• Contribution to operational governance: participation in committees (run, security, project)</p><p>• Management of offshore activities (level 2/3 support, task delegation)</p><p>• Analysis of major incidents, remediation plans, and post-mortem reviews</p><p>• Production and updating of KPIs / Service SLAs and performance dashboards</p><p>4. Cross-functional technical expertise &amp; technology monitoring:</p><p>• Expert advisor on Smart Collaboration technologies</p><p>• Analysis of technical risks related to security/GDPR/compliance projects</p><p>• Participation in architectural choices, definition of technical patterns</p><p>• Continuous monitoring of M365 innovations (evolution and new services)</p><p>5. Industrialization, automation &amp; MANHATTAN program:</p><p>• Contribution to the OVERLORD/MANHATTAN Automation Hub:</p><p>o automation of user journeys (onboarding, lifecycle, provisioning),</p><p>o orchestration via Graph API, Logic Apps, Power Automate, Azure Functions,</p><p>o strong integration with ServiceNow (catalog, runbooks, ITSM automation).</p><p>• “Automation by design” approach for new M365 services.</p><p>6. Transformation of uses:</p><p>• Deployment and integration of generative AI solutions as a tool for transforming daily work.</p><p>• Contribution to Reinvent/Adopt use cases (task automation, decision support, knowledge</p><p>access).</p><p>• Collaboration with the security, data, and AI Factory teams on controlled use cases.</p><p>DWP – Tech Lead M365 – Job Description</p><p>Required Technical Skills</p><p>• Ability to challenge the existing system and propose simplifications.</p><p>• Product/service platform culture.</p><p>• Ability to work in a transformation context, with discipline and prioritization.</p><p>• Comfort in complex, multi-stakeholder, multi-country environments.</p><p>Skills:</p><p>Microsoft 365 environment; Expertise in Exchange Online, SharePoint, Teams, OneDrive, Entra ID;</p><p>Scripting and DevOps</p><p>; Automation;</p><p>Observability</p><p>; ITSM;</p><p>Security and compliance.</p><p>Desired profile:</p><p>Advanced PowerShell, Microsoft Graph API, Logic Apps, Power Automate;</p><p>Runbook design, deployment of automated workflows;</p><p>Nexthink Infinity, Power BI, Microsoft monitoring tools;</p><p>Knowledge of ServiceNow workflows (integration, automation);</p><p>RBAC, MFA, DLP, classification, audit, Zero Trust;</p><p>Professional English (reading, writing, speaking) essential.</p><p>Beyond technical expertise, we are looking for someone capable of leading a transformation,</p><p>industrialization, and automation trajectory, and actively contributing to the modernization of</p><p>the Group's IT and collaborative practices.</p><p>• Higher education (Master's degree or equivalent) in computer science</p><p>• Proven experience in the administration and evolution of the Microsoft 365 platform in a</p><p>complex environment</p><p>• Strong organizational skills, rigor, and ability to work in a cross-functional team (offshore/onshore)</p><p>• Essential developer background (scripting, APIs, CI/CD)</p><p>• Curiosity, autonomy, analytical skills, and proactive approach</p><p>• Strong interest in staying up-to-date with technological advancements (Cloud, generative AI, automation)</p><p>Additional qualifications that will make a difference</p><p>: • Experience integrating or using Microsoft Copilot, Syntex, or Azure AI services</p><p>• Proficiency with Nexthink Infinity for managing user experience</p><p>• Knowledge of ServiceNow (ITSM, automation, catalog management)</p><p>• Active participation in large-scale industrialization or migration projects</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>We are looking for a full-stack developer, skilled in <strong>Spring Java</strong>, <strong>Angular</strong>, <strong>Cloud</strong> <strong>devops</strong> with significant experience in designing and operating distributed services in an Agile/DevOps environment.</p><br><br><p>His/her missions:</p><br><br><ul><li>Strengthen teams as part of their <strong>information system digitalization and modernization</strong> program.</li><li>Understand business challenges to propose the best solution to the client</li><li>Develop skills in billing back offices</li><li>Carry out developments and unit tests for existing and new client needs</li><li>Fix detected anomalies</li><li>In-depth documentation</li></ul> <br> Required profile : <ul><li>Graduated with a Master's degree (Bac+5) in IT, engineering, or equivalent.</li><li>You have 3 to 5 years of experience in software development projects.</li><li>Excellent command of <strong>Java, Spring Boot, and Angular</strong> technologies.</li><li>Good experience with <strong>CI/CD</strong> practices, <strong>Infrastructure as Code</strong> with <strong>Terraform</strong>, and container orchestration with <strong>Kubernetes</strong>.</li><li>Knowledge or experience with <strong>Google Cloud Platform (GCP)</strong> environments.</li><li>Mastery of <strong>Agile / Scrum</strong> methodologies and ability to work in multidisciplinary teams</li></ul> <br><br> </div>

<p>Within our project teams, you will be involved in the development and evolution of Full Stack Java / Angular and Kafka applications for major clients in complex technical environments.</p><p>As a Java/Angular and Kafka Developer, your missions will be:</p><ul><li>Design, develop, and maintain backend applications in Java (Spring Boot) and frontend in Angular.</li><li>Develop robust, secure, and performant REST APIs.</li><li>Participate in the design and implementation of event-driven architectures based on Apache Kafka.</li><li>Ensure code quality through good development practices (Clean Code, code reviews, Sonar).</li><li>Participate in analysis, technical design, and development phases.</li><li>Perform unit and integration tests.</li><li>Contribute to deployments and CI/CD processes.</li><li>Participate in the implementation of Microservices architectures.</li><li>Optimize application performance, maintainability, and security.</li><li>Collaborate with DevOps teams, Architects, QA, and Product Owners.</li><li>Participate in Agile / Scrum ceremonies and continuous improvement.</li><li>Contribute to technical documentation and application support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate (Bac+4 Bac+5) in computer science or equivalent.</p><p>Minimum 5 years of experience in Java development.</p><p>Good command of Java (Java 11/17) and the Spring ecosystem (Boot, REST, Security, JPA).</p><p>Solid skills in Angular.</p><p>Good command of Kafka (messaging, streaming, event-driven).</p><p>Good command of relational databases (SQL / PostgreSQL).</p><p>Knowledge of tools: Maven, Git/GitLab, Sonar.</p><p>Experience in REST API development.</p><p>Knowledge of microservices environments.</p><p>Familiarity with Docker and Kubernetes.</p><p>Knowledge of CI/CD pipelines.</p><p>Analytical skills, autonomy, and team spirit.</p><p>Good interpersonal skills and organizational skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are recruiting for our client, a company specializing in digital solutions and HR support, an <strong>IT Recruitment Officer</strong> working <strong>remotely</strong> to strengthen its Talent Acquisition team.</p><br><br><p><strong>Main missions:</strong></p><br><br><ul><li>IT sourcing on specialized platforms.</li><li>Qualification of technical profiles: developers, system engineers, DevOps, QA, etc.</li><li>Conducting telephone and video interviews.</li><li>Managing the candidate pipeline and regular reporting.</li><li>Collaboration with technical managers to define needs.</li><li>Full follow-up of the recruitment process until integration.</li></ul><p><strong>Benefits:</strong></p><br><br><ul><li>100% remote position.</li><li>Dynamic and digitized environment.</li><li>Opportunity to work on high-value IT projects.</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Bachelor's degree / Master's degree in Human Resources, Management, or similar field.</li><li>Proven experience (minimum 2 years) in IT recruitment.</li><li>Proficiency in sourcing tools and technical environments.</li><li>Excellent communication skills and ability to assess technical skills.</li><li>Autonomy, organization, analytical skills.</li><li>Comfortable with remote work.</li></ul> <br><br> </div>

<p>Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What You Will Do: Handle customer inquiries via chat and email in a professional and courteous manner Resolve issues efficiently while providing accurate and detailed responses Maintain a strong focus on customer satisfaction and deliver an excellent support experience Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists.</p><p><strong>Desired Candidate Profile</strong></p><p>What you need to succeed in this role:</p><ul><li>Excellent English communication skills (at least C1 level)</li><li>Experience in customer support for at least 1 year</li><li>Experience with help desk software and remote support tools</li><li>Positive, proactive and responsible attitude</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)</li><li>Will be a great plus: Technical support experience</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As we strengthen our presence in the business and financial information market, we are seeking a motivated B2B Business Information Sales Manager to contribute to the development of our client portfolio and support our growth in the Moroccan and African markets. A true B2B business developer, you will play a key role in identifying new business opportunities, developing lasting relationships with companies, and promoting our business information, customer risk analysis, and decision support solutions.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deployment of the commercial strategy: Design and implement an action plan aligned with the company's objectives and market trends.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Active prospecting: Identify and develop new business opportunities through calls, professional networks, events and partnerships.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Needs analysis: Understanding the challenges and needs of businesses in order to propose suitable solutions in terms of business information.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promoting Business Information solutions: Highlighting URBA360 solutions and the Quality Label financial excellence certification as levers for performance and trust.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring and reporting: Ensure the achievement of commercial objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Competitive intelligence: Monitoring market developments and analyzing competitors' actions in order to adapt the commercial strategy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Digitalisation: Using and mastering Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of service: Monitor key performance indicators (KPIs), ensure the quality of business data and contribute to the continuous optimization of processes.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development or managing a portfolio of corporate clients, ideally in the Moroccan market.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal skills: Excellent ability to develop and maintain trusting relationships with interlocutors at different levels.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication: Excellent oral and written communication skills in French, with a strong sense of contact and negotiation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer focus: Ability to understand customer needs and offer solutions tailored to their challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Meaning of results: Dynamic, persevering and proactive, with a strong focus on objectives and commercial performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Financial knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency and customer risk.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Good command of Excel and office tools for reporting, analysis and monitoring of commercial activity.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As we strengthen our presence in the business and financial information market, we are seeking a motivated B2B Business Information Sales Manager to contribute to the development of our client portfolio and support our growth in the Moroccan and African markets. A true B2B business developer, you will play a key role in identifying new business opportunities, developing lasting relationships with companies, and promoting our business information, customer risk analysis, and decision support solutions.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deployment of the commercial strategy: Design and implement an action plan aligned with the company's objectives and market trends.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Active prospecting: Identify and develop new business opportunities through calls, professional networks, events and partnerships.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Needs analysis: Understanding the challenges and needs of businesses in order to propose suitable solutions in terms of business information.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promoting Business Information solutions: Highlighting URBA360 solutions and the Quality Label financial excellence certification as levers for performance and trust.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring and reporting: Ensure the achievement of sales targets, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Competitive intelligence: Monitoring market developments and analyzing competitors' actions in order to adapt the commercial strategy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Digitalisation: Using and mastering Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of service: Monitor key performance indicators (KPIs), ensure the quality of business data and contribute to the continuous optimization of processes.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development or managing a portfolio of corporate clients, ideally in the Moroccan market.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal skills: Excellent ability to develop and maintain trusting relationships with interlocutors at different levels.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication: Excellent oral and written communication skills in French, with a strong sense of contact and negotiation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer focus: Ability to understand customer needs and offer solutions tailored to their challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Meaning of results: Dynamic, persevering and proactive, with a strong focus on objectives and commercial performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Financial knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency and customer risk.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Good command of Excel and office tools for reporting, analysis and monitoring of commercial activity.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong> A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future?<br> <br> <br> <br> <br> <br><br><br><b>Job Description</b> <br> As part of the EU &amp; Africa IT team at the Rabat Tech Center in Morocco, you provide day-to-day operational support for Lear’s Palantir Foundry platform. You ensure applications, dashboards, data products, and pipelines remain stable, reliable, and effective after project delivery, helping business users maximize the value of Foundry in their daily operations.<br><br><br><b>Responsibilities</b> <br> </span><ul> <li>Provide first- and second-line support for Palantir Foundry applications, dashboards, and data products.</li> <li>Manage incident triage, investigation, and resolution to maintain platform availability and performance.</li> <li>Support business users by troubleshooting issues and explaining application functionality, dashboards, and data outputs.</li> <li>Monitor data pipelines, application health, and data freshness to proactively identify and resolve issues.</li> <li>Analyze logs, job failures, and data anomalies to diagnose problems and support root cause analysis.</li> <li>Collaborate with Foundry developers and data engineers to escalate defects, validate fixes, and improve platform stability.</li> <li>Maintain support documentation, runbooks, and standard operating procedures to ensure consistent service delivery.</li> <li>Identify recurring issues and improve support processes through automation, standardization, and operational enhancements.</li> </ul> <br><br><br><b> Requirements</b> <br> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.</li> <li>2+ years of experience in application support, data support, or IT operations roles.</li> <li>Experience supporting business-critical applications in a production environment.</li> <li>Familiarity with Palantir Foundry, enterprise data platforms, data pipelines, dashboards, and SQL-based data investigations.</li> <li>Strong written and verbal English communication skills, with experience using ticketing systems and incident management processes.</li> </ul> <br><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<p>Responsibilities Social Media Management Manage and coordinate day-to-day content across digital platforms, including Instagram, Facebook, TikTok, LinkedIn, and other relevant channels . Develop and maintain engaging social media content calendars. Create, schedule, publish, and monitor posts, Stories, Reels, and other social media formats. Engage with the online community and monitor comments, messages, mentions, and reviews. Track social media performance and provide regular reporting and recommendations for improvement. Support influencer, creator, and social media collaborations to increase awareness and reach. Content Creation Coordinate the creation of high-quality photo, video, graphic, and written content for digital channels. Develop creative concepts and content ideas aligned with brand positioning and commercial objectives. Coordinate photoshoots, video productions, lifestyle shoots, and content days , including planning, locations, schedules, talent, photographers, videographers, and production requirements. Manage and maintain an organised library of digital assets, including photography, videos, graphics, and brand materials. Repurpose content across multiple platforms and campaigns to maximise reach and ROI. Collaborations &amp; Influencer Marketing Identify, coordinate, and manage collaborations with influencers, content creators, photographers, artists, brands, and other relevant partners. Coordinate deliverables, timelines, contracts, gifting, experiences, and content requirements. Support the development of strategic partnerships that enhance brand awareness and positioning. Monitor and report on the performance and impact of collaborations. Website Management Manage and regularly update website content to ensure information is accurate, relevant, engaging, and aligned with brand standards. Coordinate updates to copy, images, offers, packages, experiences, events, landing pages, and promotional content . Work with internal teams and external agencies/developers to implement website improvements. Monitor website performance, user experience, content accuracy, and functionality. Support SEO initiatives, including keyword optimisation, metadata, page content, and overall website visibility. Ensure website content is aligned with current campaigns, seasonal activations, and commercial priorities. GDS &amp; Online Distribution Platforms Manage and coordinate updates across GDS and other digital distribution platforms . Ensure property descriptions, photography, amenities, offers, facilities, and other information are accurate and up to date. Coordinate changes to descriptions, images, room/product information, and promotional content across relevant third-party platforms. Conduct regular audits of digital listings to ensure consistency and accuracy across all channels. Work closely with Reservations, Sales, Revenue, Operations, and external partners to implement updates. Digital Campaigns &amp; Promotions Support the planning and execution of digital marketing campaigns, seasonal promotions, launches, and special offers. Coordinate campaign assets across social media, website, email, paid media, and relevant digital channels. Assist with email marketing campaigns, newsletters, database communications, and CRM initiatives. Monitor campaign performance and provide insights and recommendations based on results. Support paid digital advertising campaigns in collaboration with agencies or marketing partners. Creative Activations &amp; Operations Support Work closely with the Operations team to develop and promote creative activations throughout the year. Support the planning and execution of pop-ups, events, experiences, seasonal activations, brand moments, and special projects . Develop digital communication and content plans to maximise visibility before, during, and after activations. Capture and coordinate real-time content during events and activations for social media and other digital platforms. Collaborate with Operations to transform on-property experiences into compelling digital stories and content. Support the development of creative concepts that enhance guest engagement and overall brand experience. Brand &amp; Creative Coordination Ensure all digital communications and creative assets follow established brand guidelines. Coordinate with graphic designers, photographers, videographers, agencies, PR teams, and other creative partners. Brief internal and external creative teams on campaigns, content requirements, and deadlines. Review and approve digital assets to ensure quality, consistency, and brand alignment. Innovation &amp; Trend Awareness Stay up to date with emerging social media platforms, digital trends, content formats, technologies, and consumer behaviours. Proactively suggest new ideas to increase engagement, reach, direct bookings, brand awareness, and customer loyalty. Explore innovative ways to showcase the brand, property, experiences, and activations through digital storytelling</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><p>Master s degree in marketing, Communications and Business. Previous internship experience in digital marketing. Strong skills in social media, content creation, and digital platforms. Fluent in English and French and excellent communication, organization, and analytical skills.</p>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, project specifications, business models, timelines and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional project or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following construction and real estate trends, projects, competitors and emerging business opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Deep understanding of Residential and construction sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer and project needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan real estate and construction market, including key players, projects and stakeholder landscape. Motivation Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value to their projects and businesses. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, projects and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results. Ideal experience &amp; education Bachelor s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector. Proven experience working with property developers, construction companies, contractors, real estate groups or similar businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships and delivering results. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan residential, real estate and construction market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers, project sites and business locations as required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>We are looking for a senior Fullstack Developer with over 7 years of experience, specializing in Reactjs with a Frontend focus and good command of Java.</p><br><br><p><strong>As part of this role, your main tasks will be:</strong></p><br><br><ul><li>Design, development, and maintenance of Fullstack applications (Java / Spring Boot / React)</li><li>Implementation of microservices and event-driven architectures</li><li>Contribution to API Management and Observability platforms</li><li>Participation in platform scaling, performance, and reliability projects</li><li>Development of new services (authentication, monitoring, availability, performance)</li><li>Participation in the evolution of monitoring tools</li><li>Involvement in the entire software lifecycle (design, development, testing, deployment, operations)</li><li>Setup and improvement of CI/CD pipelines</li><li>Contribution to code quality (unit tests, coverage, best practices, clean architecture)</li><li>Evolutionary and corrective maintenance of existing applications</li><li>Active participation in continuous improvement of practices</li></ul> <br> Required profile : <p><strong>Profile:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience:</strong> 7 years or more</p><br><br><p><strong>Skills:</strong></p><br><br><p><strong>Languages &amp; Frameworks:</strong> Java, Spring Boot</p><br><br><p><strong>Architecture:</strong> Microservices, Event-driven</p><br><br><p><strong>Databases:</strong> relational and/or document-oriented</p><br><br><p><strong>DevOps:</strong> CI/CD, DevOps practices</p><br><br><p><strong>Versioning:</strong> Git</p><br><br><p><strong>Quality &amp; Craftsmanship:</strong> tests, SOLID, YAGNI, Sonar</p><br><br><p><strong>Methods:</strong> Agile SCRUM</p><br><br><p><strong>Soft skills:</strong> fluent French communication, analytical thinking, teamwork, meeting deadlines</p><br><br> <br><br> </div>

<p>Definition of commercial and marketing strategy: Develop and implement the commercial strategy in line with the group's objectives and sustainable development challenges. Identify high-potential markets (communities, industrialists, private operators, key accounts). Develop integrated water-waste offers and innovative solutions (recycling, reuse, circular economy, digitalization of services). Manage public and private tenders, in conjunction with the technical and legal departments. Ensure competitive and regulatory intelligence in the environmental sectors.</p><p>Customer development and loyalty: Consolidate relationships with strategic clients (communities, industrialists, developers, institutions). Ensure customer satisfaction, service quality, and contract renewal. Conduct complex negotiations and secure margins and contractual commitments.</p><p>Financial monitoring and recovery: Monitor invoicing and recovery in conjunction with the finance department. Implement indicators for monitoring cash receipts and payment delays. Participate in the resolution of commercial disputes and the securing of financial flows. Raise awareness and support sales teams on cash culture and client risk management.</p><p>Marketing strategy: Define and deploy the marketing plan in line with group priorities (innovation, circular economy, carbon neutrality). Promote the company's offers and references through targeted campaigns and digital tools. Promote the company's brand image as a major player in sustainable development and integrated resource management.</p><p>Management and internal coordination: Manage sales and marketing teams (objective setting, support, skills development). Work in close collaboration with the operations, activities, legal, and finance departments. Manage the commercial and marketing budget and ensure reporting to senior management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical skills: Excellent knowledge of water, sanitation, and waste management professions. Mastery of public markets, DSP, PPP, and concession models. Solid foundations in financial management, invoicing, and recovery. Confirmed skills in strategic and digital marketing. Mastery of CRM, market analysis, and business development tools.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<p>According to your profile, you will be involved in one of the following areas:</p><p><strong>DRE Plastics</strong></p><p>3-5 years of experience</p><p>You will lead the development and convergence of exterior and interior plastic equipment: bumpers, grilles, spoilers, wheel arches, protections, dashboard, door panels, consoles, and trims.</p><p>Your main missions:</p><ul><li>Lead product development up to various project milestones.</li><li>Coordinate trades and suppliers.</li><li>Lead technical convergence and product evolutions.</li><li>Monitor numerical and physical validations.</li><li>Manage risks, open issues, and action plans.</li><li>Ensure product/process convergence.</li></ul><p><strong>DRE Lighting</strong></p><p>3-5 years of experience</p><p>You will lead the development of front and rear lights.</p><p>Your main missions:</p><ul><li>Lead suppliers.</li><li>Ensure technical convergence of the product.</li><li>Lead the numerical and physical validation process.</li><li>Monitor results, deviations, and action plans.</li><li>Coordinate involved trades.</li><li>Monitor product maturity at different milestones.</li></ul><p><strong>Geometer</strong></p><p>3-5 years of experience</p><p>You will be involved in the geometric and dimensional control of parts during the development phase.</p><p>Your main missions:</p><ul><li>Analyze interfaces between parts.</li><li>Construct and analyze dimension chains.</li><li>Define functional dimensions and tolerances.</li><li>Contribute to geometric convergence.</li><li>Identify dimensional risks.</li><li>Analyze deviations from physical phases.</li></ul><p><strong>Plastic Designer</strong></p><p>1-3 years of experience</p><p>You will be responsible for the design and evolution of plastic parts during the development phase.</p><p>Your main missions:</p><ul><li>Create and modify 3D definitions.</li><li>Design according to plastic trade rules and industrial constraints.</li><li>Manage interfaces, fixings, clearances, and flushness.</li><li>Integrate feedback from trades.</li><li>Participate in design and feasibility reviews.</li><li>Create drawings and dimensions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates with real experience in automotive product development and corresponding to the required experience level for the position sought.</p><p><strong>Common Prerequisites:</strong></p><ul><li>Concrete experience in automotive product development phase.</li><li>Professional French and English.</li><li>Ability to work with multiple trades and suppliers.</li><li>Rigor, autonomy, and good communication.</li><li>Mobility to Casablanca is mandatory.</li></ul><p><strong>For DRE positions:</strong></p><ul><li>Concrete experience in managing the development of an automotive product is essential.</li><li>Ability to manage technical convergence, suppliers, and validations.</li></ul><p><strong>For Plastics profiles:</strong></p><ul><li>Real experience in the development of automotive plastic parts is required.</li><li>For designers, proficiency in CATIA or equivalent automotive CAD environment.</li></ul><p>Please only apply if your experience truly matches the prerequisites of the position sought.</p><p>Profiles who have only worked in series life, support, or documentation without direct development experience do not match the need.</p>

<p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&amp;C, Reporting &amp; Analytics) and associated hotel interfaces.</p><p>Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:</p><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&amp;B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle one of the world s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul><p>At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.</p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Provide voice and remote support for hotel customers worldwide.</li><li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li><li>Document solutions and ensure accurate case records in ICCP tool.</li><li>Collaborate with Oracle teams to escalate and resolve issues.</li><li>Act as customer advocate for hotel users and escalate gaps.</li><li>Provide technical assistance via phone, email, and remote tools.</li><li>Assist in OPERA configuration, installation, and training when required.</li><li>Stay updated on OPERA new releases.</li></ul><p><strong>Knowledge, Skills &amp; Abilities</strong></p><p><strong>Essential</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Commitment to high-quality customer service.</li><li>Excellent English &amp; German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li><li>Commitment to high-quality customer service.</li><li>Excellent English &amp; German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul>

<p>As a Domain Consultant at Idira [CyberArk], you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how Idira [CyberArk] secures critical assets across hybrid cloud environments, distributed workforces, and emerging AI-driven workloads through product demos, presentations, and Proof of Concepts (POCs). You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, serving as the key technical advisor and advocate for Idira s solutions, ensuring that clients understand the business, technical, and compliance benefits. Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. We are seeking a proactive, solution-driven security professional passionate about solving modern security challenges across global industries.</p><h4>Key Responsibilities:</h4><ul><li>Act as a subject matter expert on Idira s Identity Security solutions, delivering technical guidance and business-value demonstrations to Enterprise customers and partners.</li><li>Advise customers on securing non-human identities, including AI models, automated LLM agents, and developer pipelines, ensuring strict access control and least-privilege principles.</li><li>Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.</li><li>Lead Proof of Concept (POC) evaluations to showcase Idira s security solutions to Enterprise customers and prospects.</li><li>Support RFP/RFI responses, ensuring Idira s solutions meet enterprise requirements.</li><li>Foster long-term relationships with technical teams and executives to ensure customer success with Idira solutions.</li><li>Support and enable Idira s partner network, ensuring they can effectively communicate the value of the Idira Identity Security Platform to their Enterprise clients.</li><li>Represent Idira as a thought leader by engaging in public speaking, webinars, or industry forums to educate and influence customers and partners on modern security vectors (e.g., Identity Security for AI).</li><li>Serve as the customer advocate, relaying key requirements to internal teams and conveying customer requirements to Product Management teams.</li><li>Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.</li></ul><h4>Qualifications</h4><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul>

<p>Inspired by the rose-hued buildings of old Marrakech, palatial Amanjena is close to the fabled Red City, set in its own expanse of gardens and grand open spaces. Shaded courtyards with fountains lead to the central basin, bordered by spacious standalone Pavilions &amp; Maisons, many with private pools. Views stretch across the olive groves and palms of the oasis, extending to the High Atlas Mountains on the horizon.</p><p>The Digital Marketing Executive is responsible for managing social media, digital content, website presence, influencer partnerships, online distribution platforms, digital marketing campaigns, creative activations, brand communications while driving engagement, brand awareness, and commercial performance through innovative digital strategies.</p><p><strong>Responsibilities</strong></p><ul><li><strong>Social Media Management</strong><br>Manage and coordinate day-to-day content across digital platforms, including Instagram, Facebook, TikTok, LinkedIn, and other relevant channels .<br>Develop and maintain engaging social media content calendars.<br>Create, schedule, publish, and monitor posts, Stories, Reels, and other social media formats.<br>Engage with the online community and monitor comments, messages, mentions, and reviews.<br>Track social media performance and provide regular reporting and recommendations for improvement.<br>Support influencer, creator, and social media collaborations to increase awareness and reach.</li><li><strong>Content Creation</strong><br>Coordinate the creation of high-quality photo, video, graphic, and written content for digital channels.<br>Develop creative concepts and content ideas aligned with brand positioning and commercial objectives.<br>Coordinate photoshoots, video productions, lifestyle shoots, and content days , including planning, locations, schedules, talent, photographers, videographers, and production requirements.<br>Manage and maintain an organised library of digital assets, including photography, videos, graphics, and brand materials.<br>Repurpose content across multiple platforms and campaigns to maximise reach and ROI.</li><li><strong>Collaborations &amp; Influencer Marketing</strong><br>Identify, coordinate, and manage collaborations with influencers, content creators, photographers, artists, brands, and other relevant partners.<br>Coordinate deliverables, timelines, contracts, gifting, experiences, and content requirements.<br>Support the development of strategic partnerships that enhance brand awareness and positioning.<br>Monitor and report on the performance and impact of collaborations.</li><li><strong>Website Management</strong><br>Manage and regularly update website content to ensure information is accurate, relevant, engaging, and aligned with brand standards.<br>Coordinate updates to copy, images, offers, packages, experiences, events, landing pages, and promotional content .<br>Work with internal teams and external agencies/developers to implement website improvements.<br>Monitor website performance, user experience, content accuracy, and functionality.<br>Support SEO initiatives, including keyword optimisation, metadata, page content, and overall website visibility.<br>Ensure website content is aligned with current campaigns, seasonal activations, and commercial priorities.</li><li><strong>GDS &amp; Online Distribution Platforms</strong><br>Manage and coordinate updates across GDS and other digital distribution platforms .<br>Ensure property descriptions, photography, amenities, offers, facilities, and other information are accurate and up to date.<br>Coordinate changes to descriptions, images, room/product information, and promotional content across relevant third-party platforms.<br>Conduct regular audits of digital listings to ensure consistency and accuracy across all channels.<br>Work closely with Reservations, Sales, Revenue, Operations, and external partners to implement updates.</li><li><strong>Digital Campaigns &amp; Promotions</strong><br>Support the planning and execution of digital marketing campaigns, seasonal promotions, launches, and special offers.<br>Coordinate campaign assets across social media, website, email, paid media, and relevant digital channels.<br>Assist with email marketing campaigns, newsletters, database communications, and CRM initiatives.<br>Monitor campaign performance and provide insights and recommendations based on results.<br>Support paid digital advertising campaigns in collaboration with agencies or marketing partners.</li><li><strong>Creative Activations &amp; Operations Support</strong><br>Work closely with the Operations team to develop and promote creative activations throughout the year.<br>Support the planning and execution of pop-ups, events, experiences, seasonal activations, brand moments, and special projects .<br>Develop digital communication and content plans to maximise visibility before, during, and after activations.<br>Capture and coordinate real-time content during events and activations for social media and other digital platforms.<br>Collaborate with Operations to transform on-property experiences into compelling digital stories and content.<br>Support the development of creative concepts that enhance guest engagement and overall brand experience.</li><li><strong>Brand &amp; Creative Coordination</strong><br>Ensure all digital communications and creative assets follow established brand guidelines.<br>Coordinate with graphic designers, photographers, videographers, agencies, PR teams, and other creative partners.<br>Brief internal and external creative teams on campaigns, content requirements, and deadlines.<br>Review and approve digital assets to ensure quality, consistency, and brand alignment.</li><li><strong>Innovation &amp; Trend Awareness</strong><br>Stay up to date with emerging social media platforms, digital trends, content formats, technologies, and consumer behaviours.<br>Proactively suggest new ideas to increase engagement, reach, direct bookings, brand awareness, and customer loyalty.<br>Explore innovative ways to showcase the brand, property, experiences, and activations through digital storytelling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in marketing, Communications and Business. Previous internship experience in digital marketing. Strong skills in social media, content creation, and digital platforms. Fluent in English and French and excellent communication, organization, and analytical skills.</p>