Job description

Company culture :

HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.

We are looking for a meticulous and organized Billing and Shipping Clerk to handle billing operations and ship files to paying entities.

He/She will ensure the compliance of files, adherence to current procedures, and the quality of transmitted information to guarantee reliable and efficient processing of care services. He/She will manage and track billing and file shipping operations, in compliance with internal procedures and the requirements of paying entities.

Responsibilities:

Billing

• Prepare and issue invoices for medical and hospital services.
• Verify the compliance of administrative and medical information required for billing.
• Check the consistency between services recorded in the HIS and billing data.
• Apply current rates and agreements (CNOPS, CNSS, mutual insurance, etc.).

File Shipping

• Compile files intended for paying entities.
• Verify the completeness of supporting documents before shipping.
• Prepare and ensure the timely dispatch of files.
• Ensure traceability and follow-up of shipped files until their settlement.

Control and Follow-up

• Identify discrepancies, rejections, or missing documents.
• Participate in processing returns and requests for additional information.

• Associate's or Bachelor's degree (Bac+2 to Bac+3) in management, accounting, administration, secretarial studies, or a related field.
• Significant experience (3 years or more) in billing, file shipping, or a related field.
• Experience in the healthcare sector is a major asset.
• Experience in hospital billing, management of approval files, or shipping is a major asset.
• Proficiency in computer and office software.
• Good listening skills and responsiveness to the needs of patients and external partners.
• Good knowledge of hospital billing procedures.
• Good knowledge of approval file shipping procedures.
• Knowledge of medical coverage organizations and associated agreements.
• Proficiency in office software (Word, Excel, Outlook).
• Good knowledge of Hospital Information Systems (HIS).
• Ability to read and interpret medico-administrative data.
• Rigor, organizational skills, and autonomy.
• Interpersonal and pedagogical skills.
• Stress resistance, adaptability.
• Functional and operational versatility.
• Team spirit and responsiveness.
• Sense of responsibility and adherence to deadlines.
• Autonomy and responsiveness in file processing.
• Interpersonal and communication skills.