Organisational Background Information

BMR title / Role title

Corporate Division

Express

Business Division

Sales

Business Unit

Morocco Sales

Overall Role Purpose

Ensure sales revenue objectives are met through the management of skills and efforts of the Sales Force. Specific roles within management may entail direct or indirect sales management.

Reports to

Commercial Director

Band

K

Date approved

July 2024

Accountabilities

Key activities

Overall goals / Typical measures

Customer

- External

- Internal

§Develop proposals for performance improvement work based on customers’ needs

§Operate as a lead consultant to manage and deliver customer-focused service offerings

§Assist the Sales Manager Relationship Sales in the development of customer strategies to secure competitor business in major and key account portfolios.

Country Sales Function

·Perform regular co-visits/calls with members of the sales team to monitor development of skills and to identify further areas for training and development.

·Meet revenue targets

·Meet revenue targets of DHL core products

·Improve market penetration

·Meet customer satisfaction targets

·Meet profit target

Stakeholder

- External

- Internal

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§Develop working relationship