If qualifications and basic functions we are looking for suit you, then come and Join DeFacto, come and bring +1 value to your life as well as ours and let’s Sprint to Future together!

Qualifications:

• University degree.
• 3 to 5 years of experience in a similar position (managerial position).
• Excellent communication skills (both verbal and written) in Arabic, French and English.
• Retail sector experience is mandatory.
• Geographically mobile.

Responsibilities:

Store Responsibilities and Duties

• To ensure store’s visual order to be within company’s standards, to co-operate with Visual Group Department.
• To ensure the products to be exposed in right way and exhibition of right product at right time and right place of the store considering the season circumstances and according to visual directives.
• To take necessary precautions to prevent stock deficits, weekly sample product counting to be done and related report to be prepared.
• To carry out all the continuous and situational audit criteria published by Audit Department and organization of daily, weekly and monthly jobs according to plans.
• Continuously monitoring of cost which can be controlled.
• To share weekly topic with the employee and to raise employees’ motivation to achieve the objectives.
• To ensure the delivery, acceptance, return and transfer operations of products in accordance with the procedures.
• To perform all the necessary preparations and operations to achieve the sales objectives, to fulfil the weekly and monthly objectives with use of right and effective sale techniques.
• To monitor the product details and performances, to perform effective stock and sales management, to control capacity and occupancy, to determine products’ weekly sales and to perform class analysis,

Administrative Responsibilities and Duties

• To inform his/her manager at over authorization or unsolvable situations.
• To prepare daily/weekly shift schedules to be prepared according to special/dense times and weekly working times of part-time staff, to record the employee payrolls in the system.
• To manage trainings of Management Trainees and new staff at operational processes and trainings determined by Human Resources Department.
• To have knowledge to whom will be contacted about the related subject at Head Office.
• To ensure rational and effective usage of employee, budget, time, equipment, stock and work environment assigned to the store under his management, to take cost reducing precautions and to achieve cost objectives.
• To perform additional work according to his/her executive or company.
• To represent the company about appearance and behaviors in the best way, to ensure the staff under his authority to apply discipline regulations.
• To take precautions about store, customer and employee’s life & property security, to control the store equipment, to ensure the security of store keys and equipment, to maintain the secrecy of knowledge and documents under his authority.
• To ensure hygiene standards in all parts of the store.
• To perform actions to increase customer satisfaction level and service quality, to train employee and to ensure them to have friendly and positive communication with customers, to be a role model with his/her behavior and to deal with and solve customers’ requests & complaints.
• To take precautions for the possible technical failures in the store, to solve the failures informing the related department when happened.
• To ensure the store be opened and closed at determined hours.
• To make the store be opened as ready for sales.