Es Saadi Marrakech Resort stands out for a culture strongly driven by collaboration, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by innovation and organizational dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. Competition plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. [+]

The Restaurant Manager is co-responsible for the operational, commercial, and financial aspects of the outlet in order to develop its activity and offer a quality of service that meets the expectations of customers and general management.

The ideal candidate is an experienced professional in luxury hotel catering, with strong operational leadership, a culture of detail, and a vision focused on service excellence, financial performance, and customer satisfaction. He/she embodies the Resort's values and constantly ensures its brand image is respected.

Operational Organization & Management
Rigorous, structured, and results-oriented, the candidate has a perfect mastery of international hotel standards, internal procedures, and the standards of a high-end establishment. He/she knows how to:

• Supervise all activities of their outlet (dining room, kitchen, stewarding),


• Ensure the proper functioning of equipment and infrastructure in coordination with technical teams,


• Continuously adjust human and material resources according to activity,


• Ensure strict compliance with hygiene, safety, environmental, and maintenance rules.

Team Leadership & Management
A unifying and inspiring manager, the ideal candidate knows how to mobilize, empower, and develop their teams.

He/she:

• Leads teams around clear objectives (quality, sales, profitability),


• Establishes a motivating work environment focused on solutions and performance,


• Identifies talent, supports skills development, and promotes continuous training,


• Organizes schedules, leaves, and staffing while respecting budgets and productivity,


• Acts as a link between individual aspirations and the Resort's collective objectives.

Commercial Sense & Customer Focus

With excellent service skills and strong interpersonal intelligence, the candidate is an ambassador for the customer experience.

He/she:

• Personally welcomes guests and ensures their complete satisfaction,


• Analyzes customer feedback and implements corrective actions,


• Proposes innovative initiatives (themed meals, events, entertainment),


• Actively contributes to promoting the establishment to local and international clientele.

Financial Management & Performance
The ideal candidate has a solid understanding of management and profitability.

He/she knows how to:

• Set and monitor daily sales objectives,


• Participate in the development and monitoring of operating and investment budgets,


• Control costs, payroll, and operating expenses,


• Optimize productivity and implement energy-saving measures.

Quality, Safety & Compliance

• Demanding and detail-oriented, he/she is responsible for the overall quality of the customer experience:


• Through perfect knowledge of the Resort's products and services,


• By strictly adhering to service standards, grooming, and hygiene rules,


• By complying with safety and security regulations.