Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.

Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. [+]

To strengthen our IT teams, we are recruiting an IT Technician for our site in Fez. Your tasks will be:

- To intervene in the installation and configuration of IT and telecommunications systems according to the specifications of internal requests, group policy, and legislation

- To optimize IT resources to prevent breakdowns and malfunctions

- To ensure the application of preventive maintenance procedures

- To ensure the implementation of security rules, anti-piracy, and anti-theft measures

- To provide fast and professional technical IT support to users in production and members of the General Management

- To configure, monitor, and track IT equipment (desktop and laptop computers, printers, and audio-visual equipment)

- Alternating between individual work and collaboration on IT projects with other colleagues from the Department or within the international group

- To carry out regular "back-office" tasks (updating action plans, maintaining the dashboard, etc.) or specific tasks (incident reports)

- Possibility of on-call duty on weekends and travel within Morocco.

- Report daily in a qualitative and quantitative manner to the IT coordinator

BAC +2 minimum in IT System and Network

Required Skills:

• Good level in French and English (Spoken & Written)

• Proficiency in the Microsoft Windows 10/11 platform and Office tools (Outlook/ Office 365)

• Knowledge of Active Directory (OU, GPO, user and PC identity management)

• SCCM knowledge (workstation master deployment);

• General knowledge of basic concepts (OSI model) and architecture techniques (client/server, datacenter) of systems and networks (VLAN, switch, FW...)

• General knowledge of various common operating systems (Windows Server, Linux, IOS), hardware architectures (CPU, GPU, RAM...), software (standalone, client/server), and telecommunications (VOIP, FTTH)

• Knowledge of technical environments: Fortigate, VMWare, Office365, Azure Cloud, Active Directory, TCP/IP networks, Wifi

• Ability to withstand stress (in difficult situations)

Appreciated Skills:

• Rigor, organization, and good analytical skills.

• Ability for reactivity and anticipation.

• Autonomy and Initiative.

• Good interpersonal and communication skills.

• Service-oriented.

• Good presentation and good oral expression.

• Good interpersonal skills