Job description

Ce que nos collaborateurs aiment le plus chez nous ❤ : Pour consulter leurs avis certifiés

Sofrecom Maroc stands out for its strongly collaborative culture, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a notable innovation dimension, encouraging initiative, agility and experimentation. Structured processes ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role.

Contribute to the deployment, improvement, and maintenance of the company's various management systems by participating in the formalization of processes, document management, action plan follow-up, audit preparation, and continuous improvement of governance, quality, and risk management practices.
The job holder supports process owners and business managers in certification and compliance efforts.
Main Activities

Management Systems:
• Participate in the updating and monitoring of the Quality Management System.
• Participate in the deployment and maintenance of company management frameworks: ISO 27001 (Information Security)
• Contribute to the drafting, updating, and dissemination of procedures, operating methods, and quality documents.
• Ensure good document management and compliance with rules.
• Monitor action plans.
Process Mapping and Improvement
• Participate in mapping company processes.
• Identify opportunities for process improvement.
• Contribute to the formalization of workflows and operating methods.
• Participate in workshops with different business departments.
Performance Management
• Collect and consolidate indicators.
• Update dashboards and reports.
• Participate in the analysis of results and monitoring of corrective actions.
Audits and Compliance
• Participate in the preparation of internal and external audits.
• Contribute to monitoring discrepancies and action plans.