- Handle Quality inspections of Raw Materials, Packaging Materials and Finish Goods as applicable.
- Perform QM transactions in SAP to release the materials on time to ensure disruption free supplies.
- Lead customer and supplier complaint investigation and track CAPA (Corrective Actions Preventive Actions) through completion.
- Handle non-conforming products as per Handling of non-conforming products process.
- Execute the change management in line with business requirements (PCR) – risk assessment and documentation of change.
- Visit 3rd party contract manufacturers to oversee the operational quality compliance.
- Quality and process audit at 3rd party contract manufacturer sites
- Lead New Product introduction (formulation and specification management) through plant trials at 3rd party contract manufacturer sites.
- Drive quality improvement plans in line with regional quality drives.
- Own and drive Quality KPIs at country level (Morocco, Ghana & Nigeria)
- Own the documentation required as per Regulatory, Diversey and Audit (internal/ external)
Educational Qualification:
- Bachelor/master's in chemistry discipline - must
- Professional certification (Internal/lead auditor) of ISO 9001:2015 is preferred.
Work Experience:
- 3-5 years in chemical/personal care/pharma/food sectors in quality function
Skills:
- Transactional knowledge of SAP QM module
- Hands-on Root Cause Analysis and CAPA process
- ISO 9001:2015 auditing experience (internal/lead)
- Excellent in communication and collaboration
- Experience of New Product introduction