Job Title: Logistics Agent (Dispatcher)
Job Description:
As a Logistics Agent (Dispatcher), you will play a pivotal role in ensuring the smooth coordination of our delivery operations. From booking loads to managing schedules and optimizing routes, you will be responsible for the efficient transportation of goods while maintaining clear communication with drivers and internal teams.
Key Responsibilities:
Remote Load Management: Book and allocate shipments and other loads to drivers, considering truck capacity, driver availability, and delivery schedules.
Online Route Optimization: Plan and adjust delivery routes using digital tools for maximum efficiency and cost-effectiveness, whether for local or intercity transport.
Virtual Driver Coordination: Serve as the main point of contact for drivers, providing clear instructions, guidance, and support during deliveries using messaging platforms
Delivery Tracking: Monitor shipment progress to ensure on-time delivery and proactively address any challenges or delays.
Internal Communication: Collaborate with operations, to address problems and concerns and resolve logistical issues.
Reporting and Compliance: Prepare primary performance reports and ensure compliance with company policies and transportation regulations.
Qualifications:
Education: Minimum of a Bachelor’s degree or equivalent in logistics, economics or a related field.
Experience: 1-2 years of experience in logistics, dispatching, or a similar role in the transportation industry is preferred.
Technical Skills: Proficiency in Microsoft Excel is mandatory; familiarity with routing and dispatch software is a strong advantage.
Language Skills: Fluent in English (spoken and written)
Personal Attributes: Strong organizational skills, ability to multitask and work under pressure, attention to detail, and a commitment to deadlines.
Active listener with excellent communication skills
Job Details:
Industry: Transport and Logistics.
Sector: Container and Intercity Delivery Services.
Salary: To be discussed during the interview.