Eca Assurances is characterized by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, empowerment and close managerial support. The company also integrates a more moderate innovation component, encouraging initiative and adaptability. Finally, a less dominant organizational dimension provides a structuring framework to support efficiency. [+]

As part of our continued development, we are recruiting Managers.
Joining ECA Assurances means saying yes to a meaningful experience, where encounters and tasks encourage you to grow every day within a committed and dynamic team.

Reporting to the Management Unit Manager, your main tasks will be as follows:

• Provide an appropriate response to the client;


• Manage subscriptions (validation of new business) and the life of the contract


• Inform and advise the client on the product concerned by the request;


• Respond to client requests/complaints appropriately, ensuring reasonable timeframes and quality of response.

You are recognized for the following qualities/skills:

• Ability to anticipate deadlines, respect timelines, and manage priorities;


• Team spirit;


• Interpersonal skills;


• Good written and oral communication skills;


• Proficiency in office software;


• Respect for information confidentiality.

We are looking for team players who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a job that may be new, but is so passionate and rewarding.
Training is provided upon joining.

The little extras of the position:

• A training program to help you integrate into your role.


• 100% paid training from the first day.


• A motivating, friendly, and very pleasantly maintained work environment


• Permanent contract + CNSS + AMO + private SANLAM health insurance


• A base salary with monthly bonuses

The recruitment process:
A first phone call with our Recruitment Officer. If this first step is successful, you will have an HR interview, followed by an operational interview with the managers.
The diversity of profiles and experiences of the talents that make up our teams reflects our CSR policy and our commitments.
Want to know more about the company? Visit our website: https://eca-assurances.com/