Job :
As part of the development of our activity, we are looking for English-speaking customer service representatives for inbound calls.
Your mission will be to:
- Ensure the reception, identification, and processing of the customer's request
- Analyze the customer's needs in order to provide advice and
- The necessary assistance.
- Ensure the achievement of sales objectives as well as the processing of complaints
Required profile :
You meet the following conditions:
- Associate's degree (DEUG, license or equivalent) minimum, preferably in foreign languages;
- Perfect command of French
- Proficiency in a second language, English
- You have excellent interpersonal skills, good active listening and communication skills, and the ability to work in a team.