Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency. [+]

Position:

• Decline the group's communication plan at the site level in close collaboration with the Communication Manager.


• Ensure the development of various internal and external communication materials through Graphic Designers (guides, welcome booklets, brochures, posters, information and awareness materials, integration kits, various internal and external event materials...etc).


• Update the group's website content and the digital content of social networks.


• Moderate and manage the group's social media pages.


• Take charge of the organization and ensure the smooth running of all internal and external events (Annual parties, marketing calendar events, Celebrations of all kinds).


• Participate in the creation of the editorial plan in collaboration with the Manager and ensure its implementation.


• Work in project mode with all stakeholders for the realization of all communication actions planned in the initial schedule.


• Animate site life through friendly and creative actions ensuring the establishment of a good working environment and a high level of employee motivation.


• Aim through all communication actions to create and maintain an excellent company image both internally and externally.


• Project management.


• Event management.


• Development and deployment of communication strategy and plan - online and offline.


• Good knowledge/mastery of communication channels - Digital and offline.


• Competitive intelligence.


• Reporting and KPI measurement.


• Content creation - Commercial & Corporate.


• Social Media Management.

• 
  A degree in Communication/Marketing/Business.
  


• A minimum of 2 years of experience in a similar role, ideally in the call center industry.
  


• Interpersonal skills and experience in animation and event management.
  


• Knowledge of intelligence gathering and information research techniques.
  


• 
  A good experience in the strategic use of social media.
  


• Advanced proficiency in computer tools; the Office suite and Adobe.
  


• Excellent written and oral communication skills in French and English.
  


• Creativity.
  


• Mastery of animation techniques.
  


• Organizational skills and ability to make proposals.