Eca Assurances is characterized by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, empowerment and close managerial support. The company also integrates a more moderate innovation component, encouraging initiative and adaptability. Finally, a less dominant organizational dimension provides a structuring framework to support efficiency. [+]

As part of our continued development, we are recruiting telephone advisors for customer support and relations.

Reporting to the manager, your main tasks will be:

• Contacting clients who have received a pre-approval for their credit application
• Assisting clients in finalizing their online applications
• Requesting the required documents from clients
• Answering their questions and managing case follow-ups

Previous experience in customer relations is a plus

Skills:
- Excellent communication and listening skills.
- Proficiency with computer tools
- Organizational skills and attention to detail in case management.

Personal Qualities:
- Dynamic, empathetic, and customer-focused.
- Ability to work in a team and achieve set goals.

We are looking for collaborators with a great team spirit, who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a trade that may be new, but is so exciting and rewarding.

Training is provided upon joining.