Groupe Smeia operates within a well-balanced culture, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation.

Ensure customer satisfaction through high-quality technical After-Sales Service that meets manufacturer standards.

In collaboration with After-Sales Operations Management Service Managers, ensure adherence to sales standards and best practices for offered services.

Ensure the achievement of productivity targets set by the After-Sales Service and Spare Parts Store Department Directors.

Manage and coach the After-Sales Service and Spare Parts Store teams.

Improve customer satisfaction.

Implement measures to ensure the reactivity of the After-Sales Service and Spare Parts Store and improve performance in terms of volume.

Ensure the management of courtesy vehicles in accordance with internal procedures.

Engineering degree in Mechanical or Electromechanical Engineering with 6 years of experience, including 3 years in team management.