Job description

Company culture :

HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.

The Admissions, Billing, and Cashier Agent for Emergencies (M/F) is responsible for ensuring the admission, billing, and collection of services provided in the emergency department, while guaranteeing the quality of reception, the reliability of administrative information, and compliance with current procedures.

Responsibilities:

Patient Admission

• Welcome, guide, and inform patients and their companions.
• Register and update patient records in the HIS (Hospital Information System).
• Verify administrative documents and medical coverage rights.
• Create and follow up on the administrative files of patients admitted to the emergency department.

Billing

• Prepare and issue invoices for consultations and services provided in the emergency department.
• Ensure the accuracy of administrative and financial information required for billing.
• Apply current rates and agreements.
• Check the consistency of data entered in the hospital information system.

Cashiering

• Collect payments from patients according to authorized payment methods.
• Issue receipts and payment confirmations.
• Manage the opening, tracking, and closing of the cash register.
• Reconcile cash records and report any anomalies.

 Administrative Management

• File and archive administrative and financial documents.
• Ensure the confidentiality of processed information.
• Comply with internal procedures and quality requirements.

Associate's or Bachelor's degree (Bac+2 to Bac+3) in management, administration, secretarial studies, or accounting.
Significant experience (3 years or more) in admissions, billing, and cashiering.
Mandatory experience in a hospital, clinic, or healthcare facility.
Proficiency in computer and office software.
Good knowledge of hospital administrative and financial procedures.
Knowledge of medical coverage organizations (CNSS, CNOPS, mutual insurance, and private insurance) is a plus.