Job description
Company culture :
DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency.
Job :
- Handle user requests (Calls + Emails).
- Resolve incidents within the Service Desk scope.
- Maintain communication between different support levels.
- Contribute to service improvement and adhere to contractual commitments and security rules.
Required profile :
- Bac +2 (2-year degree) in IT.
- Good command of communication in German.
- Knowledge of Windows environments & office software.