Job description

Company culture :

Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

• Handle customer requests professionally and with empathy.
• Build customer loyalty by offering solutions that fit their needs.
• Identify cross-selling opportunities and promote offers and services.
• Ensure a quality customer experience while meeting performance goals.
• Follow company procedures and quality standards.

• Excellent command of French, both spoken and written.
• Good communication and customer relations skills.
• Sales aptitude and enjoy a challenge.
• Good listening, analysis, and persuasion skills.
• Proficiency in computer tools.
• Team spirit, attention to detail, and sense of responsibility.
• Previous experience in customer relations or sales is a plus, but motivated beginners are also welcome.