Job Description

Roles & Responsibilities

Job Description

Key Responsibilities:

As a Data Analyst you will:

- Receive and develop briefs from your Client Lead and work collaboratively to ensure work of the highest quality

- Maintain analytics data views for accurate reporting and insights capability

- Maintain and update stored procedures

- Combine internal data with other data sources to provide a holistic view

- Participate in all daily ceremonies and events, raising issues as soon as identified to facilitate delivery

- Inspect and adapt your way of working for continuous improvement

- Embody an Agile mindset and culture

- Provide accurate, insightful and timely analysis to the business to help decision making.

- Ability to simplify the complex and generate precise insights then communicate them clearly.

- Continually look to improve processes through efficiencies and by applying best practice

- Challenge the stakeholders and the business backlogs to focus work around the areas that really matter

- Actively add to the Squads backlog with work that would benefit customers

- Steer the agenda and be a trusted partner for work

- Ability to contribute to an analytics roadmap for continuous insight delivery improvement

Desired Candidate Profile

Qualifications

Here are the key skills & experience requested:

* Strong interpersonal skills so that you can work closely with the Team

* Skilled at adapting communication for both technical and non-technical audiences

* Able to learn data sources and methodologies quickly and apply technical skills to curate accurate analytics data views

* Familiarity with GitHub and quality assurance checking of SQL scripts

* Experience in obtaining insight from large data sets and sharing actionable learnings with the wider business

* 2 years+ experience in coding complex SQL queries against a large relational customer database, identifying relevant data sources and summarising to provide the insight as identified

* Experience in updating SQL stored procedures

* Ability to resolve data-related problems

* Proficiency in Python and / or R a bonus

* Proficiency with data visualization software (e.g. Power BI) a bonus

* Good experience of using Excel and MS Office

* Skilled at creating engaging, actionable, easy to understand insight

* Track record of creating compelling data visualisations

* Passion for customer and generally curious

* Telecoms-industry experience desirable

* Highly numerate with a Degree in Mathematics/Statistics or similar degree with high numerate content

* Ability to collaborate and work effectively in a team but also comfortable with owning product backlog items and self-organising to deliver them

* Highly organised and able to juggle multiple priorities concurrently

* Excellent problem solving skills with a logical approach

* Fluent in English