Job description
Company culture :
Concentrix is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a collaborative dimension, promoting trust, empowerment and close managerial support. It is also built on a structured organizational culture, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate innovation component fosters adaptability and continuous improvement of practices and services.
Job :
Your mission as a Telesales Customer Advisor:
As a Telesales Customer Advisor, you will play a key role in:
• Promoting our clients' products and services
• Identifying customer needs and offering suitable solutions.
• Negotiating and retaining customers
• Turning every interaction into a sales opportunity and building lasting relationships.
• Contributing to collective performance
• Sharing your ideas and actively participating in the continuous improvement of our processes.
Required profile :
Profile sought:
We are looking for Game-Changers who:
• Perfectly master French, both spoken and written
• Have excellent communication skills
• Are organized, independent, and positive
• Master digital tools
• Enjoy taking on challenges and are focused on customer satisfaction
Recruitment process:
1 Online tests (1 hour)
After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.
2 Phone call
An initial call with a member of the recruitment team to learn about Concentrix and confirm your fit for the role.
3 In-person interview
A meeting to discuss your profile in more detail and align your ambitions with our company culture.
What we offer you:
At Concentrix, valuing talent is a priority.
Attractive compensation
• Language bonus for multilingual profiles
• Performance bonuses
• Regularity bonus starting from 12 months
• Special Eid El Adha bonus
Social benefits:
• Advantageous health insurance
• Supplementary pension after one year
• Flexible hours with the possibility of remote work after integration
• Free access to the gym
• Transport provided
• Continuous training programs
Dynamic work environment:
• Internal events and activities throughout the year
• Activities aimed at strengthening team spirit and company culture