Dear All,

We are urgently hiring for Regional Head.

Job Location- Casablanca, Morocco

Interested candidates can share CVs to [Click to show email]

Job Description:

• Operational Performance: Ensure the smooth functioning of business units in multiple countries, overseeing processes, workflows, and service delivery to meet SLAs and customer expectations.
• Financial Targets: Achieve revenue targets (EBITA) set by the company for the region, with direct responsibility for the profitability of the units within the region.
• Budget Management: Control and maintain budgets for revenue and resources across the region, optimizing resource allocation and cost-effectiveness.
• Client Relationship Management: Develop and maintain relationships with Consulate Officials in the region, serving as a key liaison and representing the company's interests in various matters.
• Consulate Liaison: Coordinate and liaise with Consulates on various operational and regulatory matters, ensuring compliance and smooth interactions.
• Process Enhancements: Identify opportunities for process enhancements and efficiency improvements to optimize quality, productivity, and customer satisfaction across units.
• Strategic Leadership: Provide strategic direction and leadership to country managers and operational teams across the region, ensuring alignment with company objectives and targets.
• Regional Performance Analysis: Conduct regular performance analysis and reporting for the region, identifying trends, challenges, and opportunities for continuous improvement.

Qualification & Experience Required-

• Bachelor's degree in Business Administration, Operations Management, or a related field. Advanced degree (MBA, etc.) preferred.
• Proven experience in operations management, with at least 15 years of experience overseeing multiple countries or regions.
• Strong leadership skills with the ability to inspire and motivate teams to achieve operational excellence and business objectives.
• Financial acumen with experience in budget management, revenue generation, and profitability analysis.
• Excellent communication, negotiation, and relationship-building skills, with the ability to engage with stakeholders at various levels.
• Strategic thinking and problem-solving abilities, with a focus on driving continuous improvement and achieving results.
• Experience in the outsourcing, technology, travel or service industry is preferable.
• Willingness to travel within the region as needed.