Sofrecom Maroc stands out for its strongly collaborative culture, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a notable innovation dimension, encouraging initiative, agility and experimentation. Structured processes ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. [+]

Your mission will be to evolve fiber orders throughout the metropolis and DOM-TOM!

By acting on the production chain, by taking charge of:

• IT issues in your area of activity


• Multi-channel requests within your scope

• You ensure proactive customer order management through real-time management of customer and IT blocking issues.
• You participate in a positive customer experience by respecting production deadlines.
• You inform customers of any changes in delivery conditions.
• You actively participate in improving internal and cross-functional operations to offer our customers a quality journey and a different relationship.
 

Your motivation is unwavering and the customer is your priority

• You are very curious, and your learning ability is your asset


• You have very good interpersonal skills and adaptability.


• Thanks to your rigor, you know how to respect processes


• You like working on technical topics and you easily use computer tools


• Bac + 2 level education in sales and/or technical environment


• You have technical aptitude to manage our customers' fiber commercial orders


• You will be supported in your skill development


• Knowledge of the FTTH network would be a plus


• The international environment in which Sofrecom operates requires perfect mastery of French, both written and spoken