The Key Account Manager will be responsible for developing, retaining, and managing a portfolio of strategic clients, ensuring revenue growth and customer satisfaction with a long-term partnership approach.

Main tasks:

• Manage and develop a portfolio of key accounts


• Identify client needs and propose suitable commercial solutions


• Develop and negotiate commercial offers and framework agreements


• Ensure commercial, administrative, and financial follow-up of client accounts


• Define and implement specific commercial action plans per client


• Coordinate actions with internal teams


• Conduct competitive intelligence and market analysis


• Monitor performance indicators (revenue, margins, customer satisfaction)


• Participate in prospecting for new key accounts


• Represent the company at meetings, trade shows, and professional events.

Skills:

• Excellent knowledge of customer relationship management techniques.


• Mastery of commercial negotiation techniques.


• In-depth understanding of the company's products or services.


• Ability to analyze clients' financial data.

Qualities:

• Results and customer satisfaction oriented.


• Excellent communication and persuasion skills.


• Ability to work in a team and collaborate with different stakeholders.


• Sense of organization and effective time management.


• Leadership in managing strategic client relationships.

Profile sought:

• Master's degree (Bac +4/5) in business, marketing, management, or equivalent.


• Proven experience in a B2B sales role, ideally in key account management.