Company culture :
Concentrix is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a collaborative dimension, promoting trust, empowerment and close managerial support. It is also built on a structured organizational culture, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate innovation component fosters adaptability and continuous improvement of practices and services. [+]
Job :
Job Description
The Opportunity at a Glance:
- We are hiring Telesales Customer Advisors in Salé with a salary of up to 7400 Dhs.
- Bonuses, many exclusive benefits, and opportunities for growth are included.
Do you want to be part of the adventure? Apply now!
Want to know more? Read on... Join our team that turns every call into an opportunity!
Who are we?
Concentrix is an international company present in over 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
Your mission as a Telesales Customer Advisor
As a Telesales Customer Advisor, you will play a crucial role:
By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailored solutions.
By negotiating and building loyalty: Turn every interaction into an opportunity, close sales, and build lasting relationships.
By boosting collective performance: Share your ideas and actively contribute to the continuous improvement of our processes.
Required profile :
The Profile of our Game-Changers:
We are looking for talents who:
Have a perfect command of French, both written and spoken.
Possess excellent communication skills, are organized, autonomous, and have a positive attitude.
Are proficient with digital tools and show natural curiosity to adopt new technologies.
Embrace challenges with enthusiasm and are passionate about customer satisfaction.
Our Recruitment Process
Online tests (1h): Once your application is received, you will get an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your language, technical, and personality skills. A key step to better understand your potential and help you stand out!
Phone conversation: An exploratory chat with a member of our recruitment team to discover Concentrix and confirm your profile fit.
In-person interview: An in-depth discussion to validate your skills and align your ambitions with our culture.
Ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet!
What we offer:
At Concentrix, we value everyone's potential by offering tailored opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or a direct sales expert.
Here are the unique benefits we offer to recognize your contribution:
Attractive and personalized compensation based on your experience level:
A package of 7400 DH from the first month if you have confirmed telesales experience.
If you are a beginner, an exceptional package of 4900 DH is offered to you.
In addition to your salary, you will benefit from exceptional bonuses:
Paid training from the 1st month of integration.
Unlimited bonus based on achieving your goals.
Language bonus dedicated to our multilingual Game-Changers.
Regularity bonus from 12 months and motivating performance bonuses.
Special Eid al-Adha bonus.
Numerous additional benefits:
Attractive health insurance and supplementary retirement plan after one year.
Free telemedicine consultations available 7 days a week for your whole family.
Flexible hours with the possibility of remote work after an integration period.
Free access to our gyms and company nursery offers.
Continuous training to develop your skills and acquire new knowledge relevant to the position.
A dynamic work environment:
Themed events and gifts throughout the year to strengthen team spirit.