IKEA Morocco operates within a culture primarily driven by collaboration, placing people, trust and teamwork at the heart of its organization. The company promotes a supportive, empowering management style that encourages responsibility, engagement and collective success. This people-focused approach is complemented by a strong performance and results-oriented dimension, emphasizing ambition, customer focus and measurable outcomes. It is supported by structured processes ensuring efficiency and reliability, while innovation remains present but plays a more secondary role. [+]

The Application Specialist’s primary responsibility is to carry out the configuration and development activities for the company’s Microsoft Dynamics NAV system & Business Central and to resolve the end-user’s day-to-day issues. The primary focus will be technical liaison to business groups for application support.

• Good Knowledge on MS Dynamics NAV & Business Central software and components in all functional areas.


• Debug system problems and craft resolutions.


• Write reports using C/AL, SSRS, and Visual Studio


• Installation and implementation of service packs and hot fixes as needed.


• Coordinate and contribute to end-user training including system documentation and training materials.


• Assist with functional specifications of customizations and integrations required for NAV implementations.


• Other duties as assigned.

Qualifications Required:

• Up to 3 years’ experience in a similar role.


• IT related bachelor's degree or computer diploma / certificate.


• Communication skills should be very clear in both written and spoken.


• Strong identification with the IKEA culture and values


• High interest in home furnishings, people´s life at home and the IKEA range


• Understand Computers, Network and Hardware fundamentals.


• Excellent troubleshooting and problem-solving skills


• Operational and procedural knowledge of Navision, DOMS, SMGF and Ecommerce


• Understanding of User experience and User Journey.


• Knowledge of troubleshooting different IKEA Business Tools


• Experience of working in a customer-focused service industry


• Up to date knowledge of market trends on different applications which support IKEA Business.


• Able to handle simultaneous issues during peak times and capabilities to resolve them on time.


• Experience customizing NAV 2009 R2, NAV 2015, NAV 2016, Business Central, D365 F&O.


• Install and Configuration certifications will be an added advantage.


• Functional knowledge of Finance Management, Sales & Marketing, and Purchase, Warehouse