M-automotiv relies on a cooperation-driven culture, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a strong competitive mindset, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. [+]

Join our dynamic car dealership in Casablanca and become a key player in our success! As a Used Car Sales Advisor, you will be the face of our brand to our customers, contributing to customer satisfaction and the growth of our sales. In a stimulating and collaborative environment, you will have the opportunity to develop your sales skills and contribute to the success of our team.

Your main mission will be to achieve the set sales objectives, ensuring an exceptional customer experience at every stage of the purchase process. You will need to build loyalty with existing customers while prospecting for new ones. This will involve a deep understanding of the automotive market, mastery of sales techniques, and the ability to build trusting relationships with customers. You will thus actively contribute to the growth of the dealership's turnover and the consolidation of its brand image. Monitoring customer satisfaction will be a primary element to ensure the quality of our services.

On a daily basis, your responsibilities will include:

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  Welcoming and advising customers: you will need to identify their needs and propose suitable solutions.


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  Presenting vehicles: you will need to highlight the features of the models offered and answer customer questions.


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  Negotiating prices and sales conditions: you will need to obtain customer agreement while respecting set margins.


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  Managing sales administration: you will need to process documents related to commercial transactions.


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  Customer follow-up: you will need to ensure after-sales follow-up and build loyalty with existing customers.


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  Active prospecting: you will need to develop your client portfolio by seeking new business opportunities.


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  Participating in team meetings: you will need to actively contribute to sales meetings to share your observations and suggestions.

You will participate in creating a dynamic and friendly work environment.

To succeed in this role, a minimum of 4 years of higher education (Bac +4) is required, ideally with a specialization in Sales / Marketing / Customer Relations. Additional training in the automotive sector would be a considerable asset. In-depth knowledge of the sector is highly appreciated. This position requires a dynamic and motivated profile.

We are looking for someone with 1 to 5 years of professional experience in sales, ideally in the automotive sector. Successful customer relations experience is essential. Mastery of sales and negotiation techniques is an asset. Any significant experience demonstrating your ability to achieve commercial objectives will be a plus.

The position requires a person with excellent interpersonal skills and a strong commercial mindset. Good command of the French language is imperative.

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  Mastery of sales techniques


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  Negotiation skills


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  Customer service orientation


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  Team spirit


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  Autonomy


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  Rigor


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  Organization

Furthermore, proficiency in a Customer Relationship Management (CRM) software would be an additional asset. If you are motivated by challenges and wish to grow within a rapidly growing company, do not hesitate to apply!