Job :
Position: Customer Service Representative
Missions:
Handle incoming and outgoing calls
Ensure customer follow-up and loyalty
Identify customer needs and propose suitable solutions
Handle complaints professionally
Achieve set qualitative and quantitative objectives
Required profile :
Profile sought:
Good communication skills, both spoken and written
Service-oriented with a focus on customer relations
Team spirit and dynamism
Previous experience in customer relations is a plus
Compensation:
Fixed salary of 3000 DH + attractive bonuses