Job description

Company culture :

Sofrecom Maroc stands out for its strongly collaborative culture, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a notable innovation dimension, encouraging initiative, agility and experimentation. Structured processes ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role.

The Scrum Master will work in a multi-team SAFe environment, which involves:

• Active participation in SAFe ceremonies: PI Planning, System Demo, Inspect & Adapt
• Close coordination with other Scrum Masters in the train (Rocade, COTI, CONCERTO) to ensure inter-team alignment and synchronization, and to share and spread Agile best practices
• Contribution to the overall vision of the train in coordination with the Release Train Engineer (RTE)
• Ability to manage inter-team dependencies and facilitate their resolution
• Understanding of Program Increments (PI) and their link with team sprints
• An active role in spreading Agile culture at scale within the SAFe train
• As a true conductor for the development team, the Scrum Master will be responsible for:
• Implementation and guarantee of the Scrum method: sprint planning, organization, and facilitation of all Agile ceremonies (daily, sprint planning, review, retrospective)
• Monitoring of continuous improvement areas identified during retrospectives
• Ensuring adherence to the Definition of Ready (DoR) and Definition of Done (DoD)
• Organizing 1-to-1 meetings with team members to detect early signs of issues and new areas for improvement
• Tracking progress metrics (burndown/burnup charts) on JIRA
• Monitoring performance indicators at each sprint: velocity, team engagement, and satisfaction
• Proactive analysis of obstacles, roadblocks, and external interferences that may slow down the team
• Ensuring smooth communication within the team and with stakeholders (Product Owner, management, project manager)
• Guaranteeing the consistency and reliability of information within the team
• Supporting the Product Owner in their decision-making (team, product, tools) and knowing how to challenge certain requests if necessary
• Identifying and proposing concrete solutions to problems encountered throughout the project
• Fostering the team's creativity, autonomy, and skill development to improve productivity
• Managing change to embed a truly Agile culture and practices within the team

• Master's degree (Bac+5) in Engineering School or equivalent university education
• 4 years of experience as a Scrum Master in an Agile application environment
• Experience in a SAFe (Scaled Agile Framework) context will be particularly valued
• Proficiency in JIRA / Confluence tools
• Good knowledge of information systems
• Experience in Java technical design or REST API testing is an additional asset
• Excellent communication and interpersonal skills
• Strong team spirit and cross-functional collaboration skills
• Ability to federate, facilitate, and support change
• Benevolent leadership and servant leader posture
• Scrum Master Certification: CSM or PSM
• And/or Agile transformation certification: ICP-ACC or SAFe Scrum Master