Job description
Company culture :
Attijariwafa bank operates within a predominantly collaborative culture, placing people, trust, and teamwork at the heart of its organization. The bank promotes close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is balanced by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also embraces innovation, supported by structured processes that ensure reliability, efficiency, and operational excellence.
Job :
As part of the development of our branch network, we are recruiting Customer Managers.
Your tasks will be as follows:
Ensure customer reception, management of current operations, and commercial development of your portfolio.
Handle the tasks of opening and closing the day.
Take charge of managing your secondary cash register, process counter operations (deposits, withdrawals, transfers, certifications, currency exchange, etc.)
Contribute to resolving complaints related to counter operations and manage customer requests and complaints by handling them directly or directing them to the appropriate contact person.
Ensure, with the CCP or the Branch Manager, treasury management (calling or collecting funds, supplying ATMs).
Process securities (outgoing & return compensation and inter-branch) and centralize accounting days.
Manage, alone or with colleagues, the portfolio of counter clients, carry out the commercialization of simplified sales products, direct the client to the advisor for credit applications, other products, and account openings, while contributing to internal customer acquisition.
Required profile :
Training Bac+2/Bac+3 such as BTS, DTS, DUT, DEUG, or Licence with a specialization in Economics and Management.
Good command of sales techniques or Commerce and Marketing.
Why join us?
• Join a leading bank in the financial market, focused on people and innovation, and certified Top Employer for 3 consecutive years.
• Benefit from a stimulating work environment with many professional development opportunities.
• Enjoy competitive benefits (attractive salary, continuous training, etc.).
Send us your CV, we look forward to discovering your profile!