Job description

Company culture :

Al Akhawayn University is driven by a strong innovation-oriented culture, encouraging creativity, experimentation, and bold ideas to advance education and research.
This spirit is supported by a deep sense of collaboration, with supportive teams and hands-on leadership that nurtures academic and operational talent.
Performance and intellectual ambition also play a key role, fostering excellence in a globally minded environment.
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.

This position includes assisting library patrons in the use of library services, materials, and resources. S/He should help library patrons locate, find, check in and check out library materials and facilitate their access to electronic resources. An R&LS Librarian is also expected to offer library instruction to students and staff. S/He also participates in MCL projects, including activities related to collection development, electronic resources, IT services, and physical library spaces.

This position supports library patrons in using library services with a strong focus on technology integration and IT support, and technology-driven initiatives.

• Carry out circulation and reserve transactions (check in/out, renewals, place holds, etc.)
• Conduct re-shelving, shelf-reading, sort of books, publications, and other items according to established procedures and ensuring that the physical stacks are well organized.
• Respond to reference questions and research support (in-person or online).
• Reply to circulation, reserve, and reference emails daily.
• Assist patrons in using library technologies, including the institutional repository, and digital library platforms.
• Participate in the evaluation, testing, and implementation of new digital tools, software, and online services.
• Submit monthly statistics (fines, reference, & reserve statistics).
• Sign library clearance forms.
• Process online reserve materials.
• Provide library instruction workshops to library patrons, under the supervision of the R&LS Unit Head.
• Guide and instruct patrons on how to find and use library resources, whether physical or electronic.
• Inspect returned books for condition and due date status, compute and collect any applicable fines.
• Follow up with the security to enforce respect of rules and regulations by library patrons.
• Manage the ALSpaces keys and ensure that the spaces are locked following their use.
• Ensure smooth integration of library system with campus IT services.
• Participate in library projects involving technology-enhanced services and innovative user experiences.
• Participate in the evaluation, testing, and implementation of new digital tools, software, and online services.
• Contribute to the design and maintenance of online guides, tutorials, and digital learning objects.
• Monitor and analyze usage statistics of library electronic resources and prepare regular reports.

Additional Responsibilities:

• Lead orientations, tours, and visits inside the library.
• Provide training to part-time job students.
• Perform other tasks and duties as assigned

• bachelor’s degree in library and/or Information Science or equivalent field (required)
• Experience working in an academic/university library (include internship or part-time positions)
• Experience in library instruction (desired)
• An excellent command of written and spoken English.
• Strong command of Arabic & French
• Familiarity with basic library services, practices, and procedures
• Basic knowledge of Library of Congress classification system
• Customer services skills

Personal and Behavioral characteristics / IT skills :

• Adaptability and flexibility
• Ability to establish and maintain effective working relationships with coworkers, supervisors, and patrons.
• Ability to learn and serve in all Library areas.
• Ability to handle multiple tasks.
• Team spirit, attention to details, organization, time management, stress tolerance and self-control
• A sense of humor (preferred)