Job Description
Roles & Responsibilities
You have 1 year of experience as a call center manager
You are fluent in both written and spoken Spanish and English.
You possess the analytical skills to understand and manage the achievement of objectives
You have a knack for anticipation and are focused on customer satisfaction and solutions.
You are organized and meticulous
You are known for your interpersonal skills.
You have good listening skills
You are proactive
Leadership and strong managerial skills are essential qualities for successfully carrying out your mission.
You are comfortable using office software (Word, Excel, PowerPoint and the internet) and the telephone