Job description
Company culture :
Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
Job :
To strengthen our IT teams, we are recruiting an IT Technician for our site in Fez.
Your tasks will be:
- To be involved in the installation and configuration of IT and telecom systems according to the specifications of internal requests, group policy, and legislation
- To optimize IT resources to prevent breakdowns and malfunctions
- To ensure the application of preventive maintenance procedures
- To ensure the implementation of rules for security, anti-piracy, and anti-theft
- To provide quick and professional IT technical support to production users and members of the General Management
- To configure, monitor, and track IT hardware (desktop and laptop computers, printers, and audio-visual equipment)
- Alternating between individual work and collaboration on IT projects with other colleagues in the Department or within the international group
- To perform regular "back-office" tasks (action plan updates, dashboard maintenance...) or specific tasks (incident reports)
- Possibility of taking on-call duties on Weekends and travel within Morocco.
- To report daily in a qualitative and quantitative manner to the IT coordinator
Required profile :
Qualifications
Diploma: BAC +2 minimum in IT System and Network
Experience: 1 to 2 years
Required skills:
• Good level in French and English (Spoken & Written)
• Proficiency in the Microsoft Windows 10/11 platform and Office tools
(Outlook/ Office 365)
• Knowledge of Active Directory (OU, GPO, user and PC identity management)
• SCCM knowledge (workstation master deployment);
• General knowledge of basic concepts (OSI model) and architecture techniques
(client/server, datacenter) of systems and networks (VLAN,
switch, FW...)
• General knowledge of various common operating systems (Windows
Server, Linux, IOS), hardware architectures (CPU, GPU, RAM...), software
(standalone, client/server), and telecommunications (VOIP, FTTH)
• Knowledge of technical environments: Fortigate, VMWare, Office365,
Azure Cloud, Active Directory, TCP/IP networks, Wifi
• Ability to withstand stress (when facing difficult situations)
Appreciated skills:
• Rigor, organization, and good analytical skills.
• Ability to be reactive and anticipate.
• Autonomy and Initiative.
• Good communication and interpersonal skills.
• Service-oriented.
• Good presentation and oral expression skills.
• Good interpersonal skills