Call Center Jobs in Morocco

<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs &amp; promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><strong>Missions :</strong> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Greets and assists clients arriving late or departing early. Ensures the continuity of reception service with the same efficiency and courtesy as during the day. Monitors and contributes to the safety of property and people.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities:</font></font></strong> </p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcomes the customer and contributes to their loyalty through a warm relationship.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">establishes excellent relationships throughout his stay, to contribute to his loyalty</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handles operations related to customer arrival and departure</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performs customer registration in accordance with internal procedures</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform the client about the conditions of the stay, the formalities and the services offered by the hotel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing cash receipts, invoicing, and the cash float entrusted to him during his shift</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Controls and ensures the closing of the day's operations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures the safety of property and people by respecting the procedures in force within the establishment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is thoroughly familiar with the hotel's technical installations, as well as the hotel's security and alarm system.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow the night shift instructions, and call the security services or the duty officer as soon as deemed necessary.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">prepares a report each night of activities and incidents that occurred and passes instructions to the team that succeeds him.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct regular visits to the hotel (floors, garage, technical services)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He has a thorough knowledge of the technical installations and safety devices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is perfectly familiar with the operation of the different hotel departments.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent presentation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of the Opera system</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Listening and anticipation skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diplomacy and my self-doubt</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of French and English</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a major player in the Banking sector as a <b>Customer Service Manager</b> in the heart of <b>Casablanca</b>. This unique opportunity will allow you to use your expertise in a stimulating environment, where your role will be central to the satisfaction and development of our clientele.</p><br><br><p>Reporting to the Branch Manager, you will join a dynamic and committed team, where your tasks will be varied and stimulating:</p><br><br><ul><li>Key role in welcoming customers or prospects, informing them and directing them based on their needs. To this end, you must perfectly embody CFG Bank's commitment and master the knowledge of products, services, and processing procedures.</li><li>Accompany prospects in discovering CFG Bank, helping them navigate both in the branch to discover products and services and on the Web.</li><li>Respond effectively to all customer requests related to their daily banking and carry out certain operations on their behalf.</li><li>Actively contribute to customer satisfaction and loyalty, while respecting CFG Bank's promise and service commitments.</li></ul> <br> <br> Required profile : <p>You have a degree from a business school/university (Bac+5)and have <b>1 to 3 years</b> of experiencein a similar role, ideally in Banking, Financial services, or Call centers. You have a real passion for customer relations and possess commercial skills.</p><br><br><ul><li>Excellent interpersonal skills and a strong sense of customer service.</li><li>Analytical skills and strong commercial proposal ability.</li><li>Mastery of banking products and services.</li><li>Rigor, organization, and autonomy in task management.</li><li>Comfort with IT tools and banking systems.</li><li>Team spirit and a taste for challenges.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>The Foundever Group is recruiting for its site based in Casanearshore customer advisors for call reception to help customers facing technical problems and ensure their satisfaction.</p><br><br><p><u><strong>Your main tasks:</strong></u></p><br><br><p>- Answer customer calls and understand their needs;<br>- Find suitable solutions to their problems;<br>- Follow procedures and use the tools provided;<br>- Make a commercial up-sell by offering services or products tailored to customer needs;<br>- Report any issues encountered and suggest improvements;<br>- Contribute to the smooth running of the team;<br>- Achieve the set objectives in terms of quality, customer satisfaction, and commercial results.</p><br><br> <br> Required profile : <p><u><strong>Profile Sought</strong></u></p><br><br><p>• Educated to Baccalaureate level or higher;<br>• Good command of the French language (spoken and written);<br>• Good listening and service skills;<br>• Good computer skills;<br>• Diligent, involved, punctual.</p><br><br><p><br><u><strong>Social benefits and others</strong></u></p><br><br><p>• Permanent contract (CDI) from the first day of training;<br>• 100% paid training;<br>• Attractive social benefits (Health Insurance, Social Club… );<br>• Transportation provided for both arrival and departure.</p><br><br><p>Like all positions in our company, this role is open to people with reduced mobility.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Do you enjoy selling, convincing, and turning every call into an opportunity? Your role: handle incoming and outgoing calls, analyze prospect situations, and guide them towards the best available energy offer.</p><br><br><p>Your tasks</p><br><br><p>- Receive and make calls to prospects interested in energy offers.<br>- Turn incoming calls into energy contract sales.<br>- Identify prospect needs: current contract, consumption, priorities.<br>- Clearly and simply present and explain available offers.<br>- Handle objections and close sales.<br>- Follow up on cases and update CRM tools.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Profile sought</p><br><br><p>- Good spoken French skills (clear voice, dynamic tone).<br>- Strong sales skills and a focus on results.<br>- Comfortable on the phone, both making and receiving calls.<br>- Dynamic, persistent, and a team player.<br>- Previous telephone sales experience is a plus.</p><br><br><p>Benefits:</p><br><br><p>With us, stability and growth go hand in hand:</p><br><br><p>- Permanent contract (CDI) from the start.<br>- Paid initial training from day one.<br>- Attractive package: motivating fixed salary, uncapped bonuses, transport allowance, and meal voucher.<br>- Exclusive benefits through our partnerships (discounts on products, services, leisure...).<br>- Stimulating work environment that encourages mutual support, progress, and personal development.<br>- CNSS + AMO.</p><br><br> <br><br> </div>

<p><br></p><p>Job Summary</p><p>Customer service representative - technical support (call reception) at our Yaacoub El Mansour site. As part of the development of our activities, we are recruiting Level 1 Technical Support Customer Service Representatives to assist B2B subscribers of a major telecommunications operator. Do you have an aptitude for technical environments, enjoy analyzing and resolving incidents, and wish to develop within a demanding and innovative telecommunications business? Join an international leader in customer relations and technical support.</p><p>Your main missions:</p><ul><li>Provide first-level technical support to the operator's customers.</li><li>Diagnose incidents related to Internet, telephony, and network equipment services.</li><li>Perform necessary remote tests and manipulations to identify the origin of malfunctions.</li><li>Assist users in resolving technical incidents by applying defined procedures.</li><li>Escalate complex incidents to N2/N3 support teams with complete case qualification.</li><li>Ensure traceability of interventions and update tracking tools.</li><li>Ensure compliance with quality, productivity, and customer satisfaction indicators.</li><li>Contribute to the continuous improvement of processes and the reporting of recurring anomalies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required:</p><ul><li>Minimum Bac+2 level education in networks, telecommunications, IT systems, or equivalent technical field.</li><li>Good understanding of ISP environments, Internet networks, and fixed telephony services.</li><li>Experience desired in technical support, fixed-line customer service, or telecommunications assistance.</li><li>Ability to analyze, diagnose, and remotely handle technical incidents.</li><li>Proficiency in computer tools, business applications, and multi-screen environments.</li><li>Excellent oral and written French communication skills.</li><li>Service-oriented, rigorous, and able to manage priorities.</li><li>Ability to work with quality and performance objectives.</li><li>Team spirit, autonomy, and adaptability in a dynamic operational environment.</li></ul>

<p>We are recruiting Customer Service Representatives for Technical Support (call reception) at our Yaacoub El Mansour site. As part of our business development, we are hiring Level 1 Technical Support Customer Service Representatives to assist B2B subscribers of a major telecom operator. Do you have an aptitude for technical environments, enjoy analyzing and resolving incidents, and wish to evolve within a demanding and innovative telecom activity? Join an international leader in customer relations and technical support.</p><p>Your main missions:</p><ul><li>Provide first-level technical support to the operator's customers.</li><li>Diagnose incidents related to Internet services, telephony, and network equipment.</li><li>Perform necessary remote tests and manipulations to identify the origin of malfunctions.</li><li>Assist users in resolving technical incidents by applying defined procedures.</li><li>Escalate complex incidents to N2/N3 support teams with complete file qualification.</li><li>Ensure traceability of interventions and update tracking tools.</li><li>Ensure compliance with quality, productivity, and customer satisfaction indicators.</li><li>Contribute to the continuous improvement of processes and the reporting of recurring anomalies.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Profile Required:</h2><ul><li>Bac+2 minimum training in networks, telecommunications, IT systems, or equivalent technical field.</li><li>Good understanding of ISP environments, Internet networks, and fixed telephony services.</li><li>Desired experience in technical support, fixed line SAV, or telecom assistance.</li><li>Ability to analyze, diagnose, and remotely handle technical incidents.</li><li>Proficiency in IT tools, business applications, and multi-screen environments.</li><li>Excellent communication skills in French, both oral and written.</li><li>Service-oriented, rigorous, and able to manage priorities.</li><li>Ability to work with quality and performance objectives.</li><li>Team spirit, autonomy, and adaptability in a dynamic operational environment.</li></ul>

<p> <strong>Job summary:</strong> </p> <p>The Morocco Innovation and Evaluation Lab (MEL) is looking to hire a Senior Research Associate (SRA) to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco.</p> <p>The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the UM6P- OCP ecosystem. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p> <p> <strong>About the Morocco Innovation and Evaluation Lab (MEL):</strong> </p> <p>The MEL is a collaboration between the University Mohammed VI Polytechnic (UM6P), the Abdul Latif Jameel Poverty Action Lab (J-PAL) at the Massachusetts Institute of Technology and the Harvard Center for International Development (CID). The Morocco Innovation and Evaluation Lab emerged from the Morocco Employment Lab, an initiative that was launched in 2020 in partnership with the Millennium Challenge Account - Morocco Agency (MCA-Morocco) and hosted by the Policy Center for the New South. With the support of Community Jameel, the lab is expanding its work beyond employment into sectors such as education, social protection, firm growth, agriculture, and environment.</p> <p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p> <p> <strong>About the position:</strong> </p> <p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. </p> <p>The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. </p> <p>This research project is a qualitative pilot study designed to inform the development of a full randomized controlled trial (RCT) aimed at strengthening equity in 1337's admissions process. It is conducted by affiliated and international researchers, including<strong> Esther Duflo (MIT), Bruno Crepon (ENSAE), Rema Hanna (Harvard University), Florencia Devoto (UM6P), and Kamil Kohen (Paris School of Economics).</strong> </p> <p> <strong>Key Responsibilities:</strong> </p> <p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p> <ul> <li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li> <li>Maintain and grow effective relationships with partner organizations;</li> <li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li> <li>Supervise a maximum of two Research Associates working on the projects;</li> <li>Assist with hiring survey firms, including drafting terms of reference;</li> <li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li> <li>Conduct background research in conjunction with field research activities;</li> <li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li> <li>Supervise in person or phone data collection and ensure the good quality of the data;</li> <li>Assist with the preparation of administrative databases;</li> <li>Assist with data cleaning and preliminary data analysis; and</li> <li>Any other work assigned by Principal Investigators.</li> </ul> <p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p> <ul> <li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li> <li>Provide periodic updates on project activities to PIs and subject experts;</li> <li>Participate in the planning and design of any outreach activities;</li> <li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Education</strong> <ul> <li>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics;</li> <li>Graduate-level coursework in economics is a plus.</li> </ul> </li> <li> <strong>Experience</strong> <ul> <li>Minimum 3 years of relevant experience, including 2 years of research experience;</li> <li>Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing;</li> <li>Experience with budget management is a plus;</li> <li>Experience with living in Morocco is a strong advantage.</li> </ul> </li> <li> <strong>Skills</strong> <ul> <li>Very strong quantitative, organisational, and communication skills are necessary;</li> <li>Fluency in French and in English. Arabic command is a strong advantage;</li> <li>Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player;</li> <li>Demonstrated ability to manage high-level relationships with partner organisations;</li> <li>Familiarity with evaluation methods and randomized controlled trials preferred;</li> <li>Ability to work under pressure and meet deadlines.</li> </ul> </li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><u><strong>JOB PURPOSE / SUMMARY:</strong></u></p><br><br><ul><li>Within the Inter-Regional Flow team, the intercontinental flow launch coordinator ensures the readiness and launch of supply flows for:</li><li>New parts delivered to MEA plants from other regions (EE, CN, IAP) and from within MEA.</li><li>Lead the industrialization of intercontinental supply flows, aligned with project milestones, to secure successful production launches.</li><li>Act as the main project contact for all intercontinental logistics flow topics.</li><li>Maintain the business reference framework and support pre-project studies to define operational requirements.</li><li>Conduct optimisation studies and identify productivity improvement opportunities.</li></ul><p><u><strong>ROLE AND RESPONSIBILITIES:</strong></u></p><br><br><ul><li>Coordinate cross-functional stakeholders involved in flow launches, including BOM Managers, Purchasing, Packaging, Transport, Manufacturing and Engineering.</li><li>Secure the required inputs to deliver expected project outputs.</li><li>Maintain accurate project data by tracking changes to references, sourcing and related updates.</li><li>Coordinate service centre teams and prioritise their workload.</li><li>Notify project teams of schedule risks and record any required escalations.</li><li>Prepare an operational workload plan for each project and monitor its execution.</li><li>Map and review processes, then recommend improvements or task transfers to the service centre.</li><li>Review logistics cost breakdowns and identify optimisation opportunities.</li><li>Propose innovative solutions to improve supply chain performance or address crisis situations.</li><li>Keep project schedules on track while managing changes.</li><li>Provide solutions to recurring changes in scope or context to prevent extra costs.</li><li>Monitor and improve flow launch process performance.</li><li>Escalate key risks when required.</li><li>Drive continuous improvement of the flow launch process.</li><li>Lead complex optimisation initiatives.</li></ul><p><u>Other:</u></p><br><br><ul><li>Request new routes and rate proposals from Global Purchasing.</li><li>Work with Global and Regional teams on new transport, warehousing and packaging projects.</li></ul> <br> Required profile : <p><u>The role requires:</u></p><br><br><ul><li>A structured and disciplined approach to work.</li><li>Broad knowledge of Logistics, Packaging, Transport, Manufacturing and Bill of Materials.</li><li>Read-only access to relevant applications.</li><li>The ability to analyse processes effectively.</li><li>The ability to use AI tools to support data analysis, process improvement and decision-making.</li><li>An understanding of responsible AI use, including data quality, confidentiality and human validation of outputs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> </span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br> <p>A path to a better career. A better future.</p><br> <p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br> <p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br> <p>Are you ready for a better career? A better future?</p><br><br><br><b>Responsibilities</b> <br><ul> <li>Schedules production taking in consideration all the existing constraints and customer’s needs as priority.</li> <li>Coordinate production workflow for one or multiple projects.</li> <li>Plan and prioritize operations to ensure maximum performance and minimum delay in production and shipping.</li> <li>Monitor the production realizations vs schedules by work center.</li> <li>Follow customer orders communication and variation and report all related issues.</li> <li>Address issues when they arise aiming for minimum disruption.</li> <li>Prepare and submit status and performance reports.</li> <li>Respect the Targets such as inventory levels, service rate.</li> <li>Support in the new Launches and ensure a smooth Production EOL for the assigned projects.</li> <li>Collaborate with all parties to ensure coverage of customer.</li> </ul><br><br><b>Experience Requirements</b> <br><ul> <li>Master degree in Logistics</li> <li>1 Years in similar position in similar position</li> <li>Excellent knowledge of production planning and production control principles.</li> <li>Working knowledge of MRP MS Office and ERP systems.</li> <li>Good at math and statistics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Excellent communication abilities in English &amp; French.</li> <li>High school diploma; Further education or certification is preferred.</li> </ul><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of back-end services in .NET / C# under supervision.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the design of simple and secure REST APIs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Learn and apply best practices in microservices architectures and distributed systems.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of basic functionalities supporting operational workflows.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply code quality, testability and maintainability standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to basic CI/CD pipelines and automated deployments (with support).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working collaboratively with teams (Product Owners, DevOps, third parties) under supervision.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in Agile rituals and contribute to continuous improvement. Company Description</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ALTEN MAROC</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , a subsidiary of the world leader in engineering and technology consulting, created in 2008 and present in Fez, Rabat, Tetouan and Casablanca, now has more than 2200 employees and aims for a center of excellence of 3300 ALTEN employees by the end of 2027. It is now establishing itself as a strategic player in supporting the professional development of engineers.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our mission:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To meet the technological ambitions of our major international clients in the automotive, rail, R&amp;D and IT, telecommunications and media sectors.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Joining </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ALTEN MAROC</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> means becoming part of an ecosystem of excellence and benefiting from:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A personalized and evolving career path</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An ambitious skills development policy</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A stimulating, collaborative and meaningful work environment</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (or equivalent) in computer science</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1-3 years of experience</font></font></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills:</font></font></strong> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Basic knowledge of embedded systems and associated constraints (real time, reliability, limited resources).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding of cloud vehicle data flows (general concepts).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sensitivity to IT/embedded integration issues.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a corporate/cloud environment (internship or academic project acceptable).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in international and multidisciplinary teams.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A pragmatic and learning-oriented approach.</font></font></p>

<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and develop Artificial Intelligence solutions in Python.&nbsp;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and industrialize data pipelines on Azure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and train Machine Learning and Deep Learning models.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deploy and optimize AI solutions in a cloud environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with business teams to meet business needs. Company description</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ALTEN MAROC</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , a subsidiary of the world leader in engineering and technology consulting, created in 2008 and present in Fez, Rabat, Tetouan and Casablanca, now has more than 2200 employees and aims for a center of excellence of 3300 ALTEN employees by the end of 2027. It is now establishing itself as a strategic player in supporting the professional development of engineers.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our mission:</font></font></strong> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to the technological ambitions of our major international clients in the automotive, rail, R&amp;D and IT, telecoms and media sectors.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Joining </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ALTEN MAROC</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> means becoming part of an ecosystem of excellence and benefiting from:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A personalized and evolving career path</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An ambitious skills development policy</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A stimulating, collaborative and meaningful work environment. Qualifications</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid and substantiated skills in Python development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid and justified skills in AI: LLM, Prompt engineering, MCP Protocol, RAG, Image processing, metrics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise in Microsoft Azure cloud environments: Azure Data Services, Azure Machine Learning, Azure Storage</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of Git/Github</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complete mastery of CI/CD pipelines in GitHub Actions and Azure</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of frontend development in React</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of French and English (speaking &amp; writing)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong adaptability and initiative</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good organization and framing of needs</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Very good communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthetic mind</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Valued skills:</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Machine Learning: ML / DL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to acquire new knowledge</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in full-stack web development</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you enjoy persuading, taking on challenges, and building trusting relationships with your patients?</p><br><br><p>Are you looking for a role where commercial performance and human impact go hand in hand?</p><br><br><p>Join a leading network of hearing correction centers in Morocco, driven by strong values: Listening, Empathy, Commitment, and Enthusiasm.</p><br><br><p>As part of our development, we are recruiting Technical Sales Representatives with a strong results-orientation and excellent interpersonal skills.</p><br><br><p><strong>Your missions</strong></p><br><br><p>Welcome and support patients throughout their hearing journey<br>Identify their needs and propose suitable solutions<br>Develop the commercial activity of the center<br>Achieve your performance goals<br>Build lasting relationships with your clients</p><br><br><p><strong>What we offer</strong></p><br><br><p>Comprehensive professional training in hearing health<br>Dynamic and stimulating environment<br>Attractive compensation (fixed salary + motivating variable pay)<br>Opportunities for rapid advancement<br>A role with a significant human impact<br>Are you results-oriented, motivated by challenges and customer relationships?</p><br><br><p>Do you want to grow in an environment where performance is recognized?</p><br><br><p>Join a leading network and give meaning to your ambition.</p><br><br><p>Website: www.auditec.ma</p><br><br> <br> <br> Required profile : <p>Ideally, you hold a degree of <b>Master's level or higher</b>, with a specialization in <b>Sales and Marketing</b>.</p><br><br><p>Significant initial experience of <b>1 to 3 years</b> in sales roles, ideally in B2C and in a sector related to health or medical devices, would be a major asset.</p><br><br><ul><li>Strong skills in <b>sales and negotiation</b>.</li><li>Excellent interpersonal and <b>active listening</b> skills to understand patient needs.</li><li>Ability to clearly and simply explain <b>technical</b> aspects.</li><li>Autonomy, organization, and proactivity in managing your activities.</li><li>Rigor in following up on client files and objectives.</li><li>Proficiency with IT tools (CRM, Office Suite).</li><li>A driver's license is essential for travel.<br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>After-Sales Service Technician | Lissasfa (Casablanca) | Fixed-Term Contract</p><br><br><p>Missions and activities:<br>-Ensure the registration of fixed assets<br>-Carry out the control and reconciliation of fixed assets with replacement vehicles delivered to customers<br>-Analyze and negotiate damage repair quotes (technical and financial coherence).<br>-Approve quotes in compliance with internal procedures<br>-Follow up on repair progress until the vehicle is returned to its original condition<br>-Ensure the reduction of vehicle downtime during repairs in coordination with the insurance, logistics, and customer relations departments<br>-Ensure the flow of information between the field, the technical support center, and the sales team<br>-Assist end-users in their relations with repair networks<br>-Ensure control over costs related to damage repair.<br>-Maintain good relationships with service providers<br>-Resolve customer disputes and inform relevant departments of their outcome.<br>-Comply with the standards and procedures in force within the company.<br>-Handle customer complaints in liaison with the complaints department<br>-Maintain communication between the Department and other company departments</p><br><br> <br> Required profile : <p>-Immediate availability<br>-Bachelor's degree (3 years of higher education) in automotive mechanics<br>-Negotiation skills with suppliers<br>-Optimization of supplier relations<br>-Rigor in administrative file follow-up<br>-Technical knowledge in the automotive field<br>-Mastery of the automotive vehicle repair process<br>-In-depth knowledge of spare parts</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>After-Sales Service Technician | Lissasfa (Casablanca) | Fixed-Term Contract</p><br><br><p>Missions and activities:<br>-Ensure the registration of fixed assets<br>-Carry out the control and reconciliation of fixed assets with replacement vehicles delivered to customers<br>-Analyze and negotiate damage repair quotes (technical and financial coherence).<br>-Approve quotes in compliance with internal procedures<br>-Follow up on repair progress until the vehicle is returned to its original condition<br>-Ensure the reduction of vehicle downtime during repairs in coordination with the insurance, logistics, and customer relations departments<br>-Ensure the flow of information between the field, the technical support center, and the sales team<br>-Assist end-users in their relations with repair networks<br>-Ensure control over costs related to damage repair.<br>-Maintain good relationships with service providers<br>-Resolve customer disputes and inform relevant departments of their outcome.<br>-Comply with the standards and procedures in force within the company.<br>-Handle customer complaints in liaison with the complaints department<br>-Maintain communication between the Department and other company departments</p><br><br> <br> Required profile : <p>-Immediate availability<br>-Bachelor's degree (3 years of higher education) in automotive mechanics<br>-Negotiation skills with suppliers<br>-Optimization of supplier relations<br>-Rigor in administrative file follow-up<br>-Technical knowledge in the automotive field<br>-Mastery of the automotive vehicle repair process<br>-In-depth knowledge of spare parts</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement. </p><br><br> <br> Job : <p>As a Systems &amp; Networks Administrator, your tasks will be as follows:</p><br><br><ul><li>Install, deploy, operate, and provide support for server operating systems, email systems, various virtualization, storage, and data backup solutions.</li><li>Participate in their proper functioning and ensure the prevention of malfunctions by guaranteeing the maintenance of its various components at the current level, aiming for availability, quality, productivity, and security.</li><li>Participate in the supervision, maintenance, and proper functioning of the Data Center and technical rooms.</li><li>Contribute to the operation, support, proper functioning, and availability of the networks and security solutions for which he is responsible, with the aim of service continuity, stability, and risk reduction.</li><li>Participate in improvement actions and the deployment of services for systems and network infrastructures.</li><li>At the request of users, provide support and handle incidents and requests related to IT services associated with the infrastructure, while respecting service quality levels.<br> </li></ul> <br> Required profile : <p><u><strong>Education and Degrees</strong></u></p><br><br><ul><li>Bachelor's degree or Master's degree (Bac+4/5) in IT (Networks and Systems)</li><li>Minimum of 5 to 8 years of experience in an operational environment.</li></ul><p><u><strong>Knowledge </strong></u></p><br><br><ul><li>Broad knowledge of infrastructure solutions, especially in Data Centers</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission : Enregistrement des commandes et suivi de leur status auprès des différentes divisions. Transmettre aux clients internes &amp; externes la situation de leur commandes et coordonner avec le magasin leur livraison à la récéption de la marchandise. votre mission est d'assurer le suivi des requêtes émanant des clients internes et externes. Votre rôle consiste à apporter le support requis au Directeur Logistique pour la mise en place de systèmes de suivi des commandes en vue d'améliorer la satisfaction clients et d'optimiser la gestion du stock . Activités principales : Enregistrement des commandes émanantes des différents départements. Suivi et relance des commandes auprés des divisions Préparation et transmission d’un rapport hebdomadaire sur le status des commandes en cours Traitement des requêtes émanant de chez le client concernant la position de leur commande Vérification des commandes avant leur livraison aux clients Coordination des livraisons avec les centre de distribution Envoi et suivi des réclamations pour les items non reçues Gestion des avoirs / retours stock Transmission des informations relatives aux commandes en arrivage au coordinateur logistique et coordination jusqu’à reception de ces commandes Plannification des commandes stock avec le Directeur Logistique Gestion et suivi des non conformités liées au retard des commandes et aux commandes reçues Exigences du poste : Savoir faire : Bac + 4 commerce international,Logistique ,Achat,Supply Chain – expérience dans poste équivalent souhaitée. Savoir être : Le sens du service et l'esprit d'initiative. La discipline et la capacité en travailler en équipe La Capacité de planification et de gestion des priorités La rigueur et l'orientation satisfaction client Langues Requises : Arabe , Français , Anglais , L'offre expire le 04/09/2026</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><b><span><span><span>Hôpital UIR</span></span></span></b> <strong>– International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. </p><br><br> <br> Job : <p>The Rabat International University Hospital (HUIR) is looking for a qualified and motivated <strong>Senior Network Engineer (M/F)</strong> to join our team. They will be responsible for the design, deployment, operation, and evolution of the institution's network infrastructures. They will ensure the availability, performance, security, and resilience of network architectures in line with business needs and the organization's strategic directions.</p><br><br><p><strong>Network Design and Architecture</strong></p><br><br><ul><li>Design and evolve LAN, WAN, WLAN, and Datacenter network architectures.</li><li>Define technical standards and best practices for operation.</li><li>Participate in digital transformation and infrastructure modernization projects.</li><li>Carry out technical studies and network architecture diagrams.</li></ul><p><strong>Administration and Operation</strong></p><br><br><ul><li>Manage network equipment (switches, routers, Wi-Fi controllers, firewalls, load balancers).</li><li>Ensure network availability and performance.</li><li>Supervise and optimize communication infrastructures.</li><li>Handle complex Level 2 and 3 incident management.</li></ul><p><strong>Cisco Networks and SD-Fabric</strong></p><br><br><ul><li>Design, deploy, and administer Cisco Enterprise environments.</li><li>Implement and operate infrastructures based on Cisco SD-Access (SD-Fabric).</li><li>Administer Cisco DNA Center solutions and network segmentation architectures.</li><li>Ensure automation and orchestration of network services.</li></ul><p><strong>Network Security</strong></p><br><br><ul><li>Implement network security policies.</li><li>Administer access control and segmentation solutions.</li><li>Participate in security audits and vulnerability management.</li><li>Design highly available and secure architectures.</li></ul><p><strong>Documentation and Governance</strong></p><br><br><ul><li>Write and maintain technical documentation.</li><li>Develop operational and service continuity procedures.</li><li>Participate in defining specifications and evaluating technical solutions.</li><li>Ensure knowledge transfer to technical teams.</li></ul> <br> Required profile : <ul><li>Proficiency in TCP/IP, OSPF, BGP, VRRP, HSRP, STP, and QoS protocols.</li><li>Excellent knowledge of LAN, WAN, WLAN, and Datacenter architectures.</li><li>Proficiency in high availability and network redundancy technologies.</li><li>Excellent command of Cisco Catalyst and Nexus equipment.</li><li>Proven expertise in Cisco SD-Access (SD-Fabric).</li><li>Good command of Cisco DNA Center.</li><li>Management of Cisco Wireless Controllers (WLC) and wireless infrastructures.</li><li>Proficiency in Firewall solutions (Palo Alto, Fortinet, Cisco, or equivalent).</li><li>NAC, network segmentation, SSL/IPSec VPN.</li><li>Good knowledge of cybersecurity applied to network infrastructures.</li><li>Knowledge of Linux and Windows Server environments.</li><li>Monitoring tools: PRTG, Centreon, Zabbix, SolarWinds, or equivalents.</li><li>Network automation (Python, Ansible, REST API) is a plus.</li><li>State Engineering degree in Networks and Telecommunications, Computer Science, or equivalent (Master's degree - Bac+5).</li><li>Minimum 7 years of experience in enterprise network administration and architecture.</li><li>Significant experience in designing and operating complex Cisco infrastructures.</li><li>Participation in Cisco SD-Access / SD-Fabric deployment projects.</li><li>Cisco CCNP Enterprise certification (mandatory or highly desirable).</li><li>Network security certifications are a plus.</li><li>Strong analytical and problem-solving skills.</li><li>Initiative and autonomy.</li><li>Rigor and organizational skills.</li><li>Excellent writing and communication skills.</li><li>Ability to work in a team and manage cross-functional projects.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Technical Support Senior Technician - English &amp; French Speaker&nbsp;</strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll&nbsp;achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for the Middle East, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions.&nbsp;</p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the&nbsp;life of the&nbsp;incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in English &amp; French&nbsp;</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>Our multinational corporation is recruiting BILINGUAL speakers customer service representatives for inbound and outbound call handling on behalf of a leading entertainment company in Canada(Canadian Radio).<br>As part of a young and dynamic team, your responsibilities will include:<br>• Ensuring efficient management of various customer transactions (inbound/outbound calls)<br>• Presenting, promoting, and enhancing the brand image, products, and services<br>• Familiarizing yourself with, mastering, and communicating procedures, specifics related to different product categories, terms of sale, and legal obligations<br>• Adhering to the company's policies and procedures regarding security and confidentiality</p><br><br> <br> <br> Required profile : <p>• An excellent command of English and French<br>• High level of interpersonal communication skills<br>• Proficiency in Customer Relationship Management techniques (CRM)<br>• Strong interpersonal skills, including empathy and understanding of customer needs<br>• Customer-oriented attitude (smile, courtesy, empathy, active listening)<br>• Sales-oriented mindset<br>• Ability to work night shifts</p><br><br><br><p>Social benefits and othersBeing part of the Foundever family comes with perks. In addition to the working environment and the career path that lies ahead, we also propose:</p><br><br><p><br>• A permanent contract (CDI)<br>• Social security (CNSS)+ private health insurance<br>• Transportation provided;<br>• Certified &amp; Paid Training;<br>• Language bonus;<br>• Performance bonus;<br>• Career advancement program<br>• 5/7 working schedule"</p><br><br> <br><br> </div>