Class C Drivers Jobs - Rabat Morocco
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><strong>Main Mission: </strong></p><br><br><p>To lead the organization's purchasing policy, ensure the performance, compliance, and optimization of purchases, while managing and developing the team.</p><br><br><p><strong>Functional Tasks and Responsibilities: </strong></p><br><br><p><strong>1. Definition and Management of Purchasing Strategy</strong><br>• Define and implement the purchasing strategy in line with the organization's objectives.<br>• Evaluate and select suppliers, negotiate contracts, monitor calls for tenders, and ensure compliance with contractual clauses.<br>• Monitor markets, tools, and service providers to optimize costs and quality.</p><br><br><p><strong>2. Management and Organization of the Department</strong><br>• Supervise, lead, and support the purchasing team: task distribution, training, performance monitoring, schedule management.<br>• Plan activities, develop and manage the department's budget, report to management.</p><br><br><p><strong>3. Operational Supervision and Compliance</strong><br>• Ensure the proper execution of purchase, supply, and supplier payment operations in compliance with deadlines and procedures.<br>• Monitor framework agreements, control regulatory compliance (public procurement, contract law), and prevent disputes.<br>• Optimize supply processes and analyze expenses to propose areas for improvement.</p><br><br><p><strong>4. Internal and External Relations</strong><br>• Develop lasting partnerships with suppliers and ensure the satisfaction of internal clients.<br>• Advise business units on their needs and support innovation or transformation projects.</p><br><br> <br> Required profile : <p><strong>Education</strong>: Master's degree (Bac+5) in logistics, purchasing, management, commerce, wealth management, or equivalent.</p><br><br><p><strong>Experience</strong>: 10 years of experience in a similar role, ideally in the financial, banking, or micro-finance sector.</p><br><br><p><strong>Technical Skills: </strong></p><br><br><ul><li>Mastery of invoicing rules, tax regulations, and accounting procedures.</li><li>Knowledge of invoicing management tools and associated information systems.</li><li>Good understanding of project management.</li></ul><p><strong>Transversal Skills:</strong></p><br><br><ul><li>Service-oriented, pedagogical, diplomatic, and ability to unite a team.</li><li>Rigor, method, and organizational skills.</li><li>Analytical and synthesis skills.</li><li>Excellent communication and negotiation skills with internal and external stakeholders.</li><li>Stress resistance and ability to work in high-pressure or conflict situations.</li><li>Discretion, integrity, and respect for confidentiality.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <br><ul><li>Assign to validation engineers Test norm, Catnet, PLM, and JIRA task: Interface with TPM/ITPL for vehicle/part orders, especially during project start-up.<br>- Collaborate/Support on test list creation and revision with the team (test engineer and service design)</li><li>Ensure the program performance engineers meet all milestone deliverables: PIV creation: based on vehicle ordered , vehicles phases and scopesheet of functionalities<br>PIV sharing with key stakholders outside ICAS org.<br>Ensure PIV respects milestone and KPI, monitoring execution and progress</li><li>Review all slides and presentations of program /project: -Update validation results in ICAS decks and KPI dashboards.<br>-Review and approve slides and for program/project updates</li><li>Collect & study all requirements for project: Collect and analyze all project requirements to ensure comprehensive test coverage</li><li>Define detailed validation project/program plan:Estimate FTE and means required for validation activities and critical path</li><li>Support PE into Issue triage meetings and Issue escalation meetings: Lead progress meetings with SSTM, PM CCVP, CX, and vehicle teams<br>- Facilitate technical discussions and problem resolution across teams.<br>- Participate in issue triage and escalation meetings<br>-Collaborate/Support on test list creation and revision with the team (test engineer and service design)<br>- Join into technical and management meeting where ICAS deliverables are discussed</li></ul><p>Report to top management progreams /projects results and KPI</p><br><br><p>: -Build KPI deck with all info and ICAS standards<br>- Provide weekly/daily progress reports on validation activities</p><br><br> <br> Required profile : <p><strong>Profile: </strong>Master's degree (Bac+5)</p><br><br><p><strong>Experience</strong>: 1 to 2 years</p><br><br><p><strong>Skills: </strong></p><br><br><p>Good knowledge of validation processes and tools (Test Norm, Catnet, PLM, JIRA).<br>Ability to analyze requirements and define test plans.<br>Leadership and team coordination skills.<br>Experience in planning and monitoring KPIs.<br>Excellent communication and negotiation skills.<br>Problem-solving and critical thinking.<br>English<br>Experience in project cost forecasting<br>JIRA<br>PLM</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>As a Finance BA, you will play a key role in functional assistance, project coordination, and user support for SAP Finance (FI) and PLPR modules. You will work in an international environment, mainly in the extended Europe region.</p><br><br><p><strong>Your main responsibilities will be:</strong></p><br><br><ul><li>Provide support and assistance to end-users in resolving issues specific to SAP FI and the PLPR FI system.</li><li>Implement, manage, and oversee activities in SAP Finance and the PLPR module.</li><li>Be the main point of contact for spare parts commercial flows (managed in PLPR) that have a financial impact.</li><li>Coordinate projects affecting financial processes, in collaboration with Finance, Supply Chain, and IT teams.</li><li>Provide technical and functional support to business users.</li><li>Participate in resolving IT incidents related to SAP/PLPR systems (via Jira).</li><li>Identify user needs and analyze business processes to propose suitable solutions.</li><li>Write business requirements and functional specifications.</li><li>Monitor the compliance of solutions with SAP standards to limit specific developments.</li><li>Conduct user acceptance testing (UAT) and anticipate production bugs.</li><li>Contribute to project management and change management (support, training, communication).</li><li>Lead a user community and ensure good communication between different project stakeholders.</li></ul> <br> Required profile : <p>Master's degree (Bac+5) in IT with 5 to 7 years of experience.</p><br><br><p>Required skills</p><br><br><p><strong><em>Functional skills:</em></strong></p><br><br><ul><li>Mastery of SAP FI.</li><li>Good understanding of MM (Purchasing) and SD (Sales & Distribution) modules.</li><li>Knowledge of the PLPR system is a plus.</li><li>Ability to write clear functional specifications.</li></ul><p><strong><em>Cross-functional skills:</em></strong></p><br><br><ul><li>Excellent analytical and problem-solving skills.</li><li>Customer service orientation, proactivity, and team spirit.</li><li>Experience in project management or cross-functional coordination.</li><li>Ability to manage change and train users.</li></ul><p><strong><em>Languages:</em></strong></p><br><br><ul><li>Fluent English (required, spoken and written).</li><li>Proficiency in French is an asset.</li></ul><p><strong><em>Tools:</em></strong></p><br><br><ul><li>Good command of office tools, especially Excel.</li><li>Experience with Jira for issue tracking is a plus.</li></ul><br> <br><br> </div>
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Job : <p>Your main mission will be to lead and optimize the After-Sales Service activity. In this role, you will contribute to strengthening customer loyalty, improving repair and maintenance processes, and managing technical teams to ensure a service level that meets the highest quality standards.</p><br><br><p>As the Automotive After-Sales Manager, your main responsibilities will include:</p><br><br><ul><li>Leading and supervising all after-sales service activities (workshop, reception, spare parts, warranty).</li><li>Ensuring the quality of services and a high level of customer satisfaction.</li><li>Managing, motivating, and developing technical and administrative teams.</li><li>Defining, monitoring, and analyzing performance indicators (After-Sales KPIs).</li><li>Maintaining the relationship with the manufacturer and ensuring compliance with standards, procedures, and quality benchmarks.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>State Engineering degree in Mechanical Engineering or equivalent qualification.</li><li>Minimum of 4 years of experience in a similar role.</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Strong management skills and proven leadership.</li><li>Strong customer focus, analytical skills, and organizational skills.</li><li>Proficiency in French, both spoken and written; English is a plus.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p><strong>Role and main mission:</strong></p><br><br><p><br><strong>Reporting to the Head of the Compliance, Internal Control, and Security Department,</strong> your main mission is to <strong>ensure the organization's compliance with current regulations (particularly GDPR) regarding personal data protection, and to manage risks related to the confidentiality and security of data.</strong></p><br><br><p>Main responsibilities</p><br><br><p><br><strong>1. Regulatory and strategic watch</strong></p><br><br><p>Continuously monitor regulatory changes (GDPR, local laws, CNDP recommendations, etc.)<br>Support management on legal and strategic issues related to data protection</p><br><br><p><strong>2. Data compliance and governance</strong></p><br><br><p>Define, deploy, and maintain the personal data protection policy<br>Manage and update the register of processing activities<br>Implement and manage:</p><br><br><p>Consent management systems<br>Procedures for exercising data subject rights<br>Data breach management processes</p><br><br><p>Conduct impact assessments (DPIA) and support business projects<br>Lead structural topics: data mapping, cookies, Privacy by Design<br>Supervise data purging campaigns (structured and unstructured)<br>Manage the dedicated personal data mailbox<br>Handle requests for exercising rights and complaints<br>Ensure processing compliance and monitor declarations to the CNDP</p><br><br><p><strong>3. Awareness and training</strong></p><br><br><p>Design and deliver training and awareness sessions for employees<br>Promote a data protection culture within the organization</p><br><br><p><strong>4. Incident management and audits</strong></p><br><br><p>Supervise the management of incidents related to personal data (breaches, leaks)<br>Keep the incident register up to date<br>Lead or coordinate GDPR compliance audits<br>Define and monitor corrective action plans</p><br><br><p><strong>5. Relations with control authorities</strong></p><br><br><p>Be the preferred point of contact with the CNDP<br>Ensure mandatory declarations (incidents, files, reports)<br>Manage exchanges and controls with authorities</p><br><br><p><strong>6. Advice and support</strong></p><br><br><p>Support business units and data controllers in their projects<br>Integrate GDPR requirements from the design stage (Privacy by Design / by Default)</p><br><br> <br> <br> Required profile : <p>You have <strong>a Master's degree (Bac + 5) in a legal field (business law, digital law, personal data law), computer science (information system security), or a business school with a specialization in compliance or risk management.</strong></p><br><br><p><strong>Professional experience:</strong><br>Minimum <strong>2 to 3 years of experience in similar roles</strong> (lawyer specializing in personal data, compliance auditor, or GDPR consultant)</p><br><br><ul><li>In-depth knowledge of GDPR</li><li>Knowledge of "Privacy by Design" and "Privacy by Default" methodologies</li><li>Management of data processing mapping tools</li><li>Information system security (ISS) principles</li><li>Project management</li></ul> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>As part of our continuous development in the <strong>Distribution</strong> sector, we are looking for an <strong>HR Medical Assistant</strong> to join our dynamic team in <strong>Casablanca</strong>. This is a unique opportunity to thrive within an organization known for its professionalism and team spirit.</p><br><br><p>The main goal of this position is to effectively support the Human Resources department in the administrative management of employee files and in monitoring aspects related to occupational health. Your role will be crucial to ensure the smooth functioning of HR processes and guarantee a healthy and safe work environment.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Providing in-person and phone reception for employees and external partners.</li><li>Managing the scheduling and organization of medical appointments.</li><li>Participating in the administrative management of employee files (enrollment, contracts, certificates).</li><li>Contributing to the implementation of prevention and health promotion actions within the company.</li><li>Monitoring sick leave and work accident reports.</li><li>Participating in the preparation of meetings and HR communication materials.</li><li>Ensuring the update of HR and medical databases.</li></ul> <br> Required profile : <p>To be considered for this position, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in the field of <strong>Health / Social professions</strong> or a related discipline that has provided you with a solid understanding of human and organizational issues.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role, ideally related to human resources or the medical/paramedical field, is a major asset. This period will have allowed you to develop autonomy and rigor in file management.</p><br><br><p>Your key skills include:</p><br><br><ul><li>Excellent organization and great rigor in information processing.</li><li>A keen sense of discretion and confidentiality.</li><li>Strong interpersonal skills and good communication abilities.</li><li>Proficiency in office software (Office Suite).</li><li>Knowledge of HR administrative procedures is a plus.</li><li>Adaptability and a proactive spirit will be highly appreciated.</li></ul><p>If you recognize yourself in this description and wish to give a new boost to your career, do not wait any longer! Apply now via the button « Send my CV to the recruiter ».</p><br><br> <br><br> </div>
<div><p><strong>Déclarant</strong></p> <p>Deutsche Post DHL (DPDHL) est le fournisseur logistique du monde avec plus de 520 000 employés dans plus de 220 pays et territoires. <strong>DHL Global Forwarding (DGF)</strong> est le spécialiste du fret aérien, maritime et routier du Groupe. Nous offrons un transport standardisé ainsi que des solutions de bout en bout hautement spécialisées à des clients dans un large éventail d'industries à l'échelle mondiale.</p> <p><strong>Connecting People. Improving Lives. </strong></p> <p>Vous êtes motivé(e) et à la recherche d'une opportunité stimulante et enrichissante dans un environnement en évolution rapide ? </p> <p>Administrer les plans et processus de conformité douanière et commerciale pour fournir le dédouanement des documents de fret par les autorités douanières compétentes, travailler avec les clients pour guider et conseiller sur les qualifications en matière de réglementation douanière conformément à la stratégie et aux objectifs commerciaux, aux directives et politiques de l'entreprise</p> <p><strong>Responsabilités Principales</strong></p> <ul> <li>Administrer les plans et processus de conformité douanière et commerciale pour faciliter l'importation, l'exportation et l'expédition rapides, sûres et rentables de matériaux, d'équipements, de produits, d'emballages et de documents à travers les frontières internationales</li> <li>Exécuter des activités de courtage en douane telles que la préparation et la tenue des registres d'expédition, la préparation des connaissements et divers calculs, y compris les droits, les tarifs, les conversions de prix, les poids et les volumes</li> <li>Fournir des services d'importation / exportation liés aux douanes aux transports TBO et NTBO</li> <li>Effectuer la classification des marchandises sur la base des informations fournies par les clients</li> <li>Vérifier les articles expédiés, les dates de validité des expéditions et les débits et droits/tarifs auprès des institutions gouvernementales</li> <li>Rassembler et rassembler les documents nécessaires à l'obtention des permis, licences et certificats pour le dédouanement</li> <li>Effectuer le travail quotidien de documentation des expéditions, les déclarations en douane et autres documents requis, y compris les modifications après dédouanement conformément à la réglementation et aux procédures internes</li> <li>Traiter, gérer, distribuer et archiver tous les documents requis dans la zone d'expédition</li> <li>Entreprendre la réservation et l'optimisation des réservations conformément aux directives internes définies par l'équipe produit</li> <li>Facturer les clients pour les services, vérifier les factures et les documents d'expédition pour assurer la conformité aux réglementations fédérales</li> <li>Collaborer avec le bureau à l'étranger pour vérifier et vérifier les informations d'expédition</li> <li>Connectez-vous avec des organisations externes telles que les autorités douanières ou les agents maritimes pour vérifier les exigences douanières et finaliser les coûts et les délais d'expédition</li> <li>Résoudre les problèmes récurrents et suggérer des améliorations pour les méthodes de travail des douanes en mettant l'accent sur l'augmentation de l'efficacité et de l'efficience et le contrôle des coûts</li> <li>Conseiller les clients sur des sujets juridiques (par exemple, conformité commerciale - expéditions vers des pays sanctionnés) et douaniers</li> </ul> <p><strong>Qualifications & Expérience</strong></p> <p><strong>niveau d'éducation</strong></p> <p>Baccalauréat ou expérience/qualification équivalente</p> <p><strong>Niveau d'expérience</strong></p> <p>2 ans</p> <p><strong>Pourquoi rejoindre DHL Global Forwarding ?</strong> </p> <p>Nous faisons partie de Deutsche Post DHL, le leader mondial de la logistique avec des opérations dans plus de 220 pays. Visitez notre site de carrière sur le Web à <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a> </p> <p>Notre certification prestigieuse TOP EMPLOYER atteste de nos meilleurs efforts pour attirer et retenir les talents en favorisant un milieu de travail positif et en encourageant le perfectionnement personnel et professionnel des employés. Le perfectionnement des femmes talentueuses au sein de notre organisation sera une priorité pour nous et un élément important de notre Stratégie 2026 du CGD.</p> <p>Nous aspirons à devenir le leader incontesté de notre industrie, quand les gens pensent à l’expédition; nous voulons qu’ils pensent DGF parce que nous avons :</p> <ul> <li>Le plus grand réseau mondial avec plus de 30 000 employés passionnés</li> <li>Processus les plus efficaces et délais de réponse les plus rapides</li> <li>Les meilleures solutions et le meilleur service à la clientèle</li> </ul> <p><strong>Notre vision : L’entreprise de logistique pour le monde.</strong></p> <p><strong>Notre mission : l’excellence. Simplement livré.</strong></p> <p><strong>Notre raison d’être : Connecter les gens, améliorer les vies.</strong></p> <p><strong>Nos valeurs : respect et résultats</strong></p> <p><em>DHL Global Forwarding est un employeur à chances égales. Nous évaluons les candidats qualifiés sans tenir compte de la race, de la couleur, de la religion, du sexe, de l’orientation sexuelle, de l’identité de genre, de l’origine nationale, de l’invalidité, du statut d’ancien combattant et d’autres caractéristiques protégées par la loi. </em> <br><br><font color="#ffffff">#LI-MEA</font></p></div>
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<span>We are seeking a highly skilled Technical Interior FF&E Specialist with advanced Revit expertise to support the technical delivery of luxury hospitality interior projects.<br> This role focuses on developing, coordinating, and delivering detailed interior documentation from Stage 2 through Stage 5, ensuring design intent is accurately translated into coordinated, buildable, and procurement-ready information.<br> You will work across high-end hospitality and residential projects, contributing to the production of technically robust interior packages within a BIM-led environment.<br> Responsibilities Produce and coordinate detailed Revit-based interior documentation across all project stages (2–5) Develop technical drawing packages including GA plans, layouts, RCPs, elevations, sections, and bespoke joinery details Prepare and manage FF&E and OS&E schedules, specifications, and asset registers Ensure documentation is suitable for tender, procurement, and construction use Coordinate closely with architectural, structural, MEP, and interior design teams within shared BIM environments Support technical resolution of materials, finishes, furniture systems, and bespoke interior elements Support FF&E/OS&E procurement documentation, sample tracking, and product approvals Ensure all solutions meet durability, performance, maintenance, and luxury hospitality standards Maintain consistency, accuracy, and quality across all deliverables Global project exposure - work on luxury hospitality projects across Europe, Africa, and Latin America.<br> A truly international team - collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.<br> High ownership environment aswe value initiative, independent thinking, and people who are ready to take responsibility for meaningful work.<br> Growth opportunities as we scale rapidly, we create new opportunities internally and support team members in expanding their scope and responsibilities.<br> Flexible formats of collaboration.<br> Depending on the role, we offer fully remote, hybrid, and on-site opportunities designed to support effective collaboration and individual productivity.<br> Collaborate beyond design: work alongside architecture, branding, landscape, and operational teams to create cohesive experiences.<br> Work on projects from concept to realization: contribute across the full architectural journey, from early vision and planning to execution and operational experience.<br> Exposure to luxury standards and materials: work with elevated design references, premium finishes, and globally inspired concepts.<br> Bachelor's or Master's Degree in interior Architecture or similar 8-15 years of experience in interior architectural design Professional English proficiency, both written and verbal.<br> Proven proficiency in: Revit (Architectural) Experience in hospitality or residential projects (villas, hotels, resorts).<br> Solid understanding of materials, structural elements, detailing, and documentation workflows.<br> Excellent communication and coordination skills.<br></span> </div>
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<span>1. Déclarations fiscales et conformité • Superviser et garantir la production de l'ensemble des déclarations fiscales du Groupe et de ses filiales (IS, TVA, IR, droits d'enregistrement, taxes locales, cotisations diverses).<br> • Assurer le respect des délais légaux de déclaration et de paiement pour l'ensemble des entités du périmètre.<br> • Veiller à la cohérence et à la fiabilité des liasses fiscales en coordination avec les équipes comptables de chaque filiale.<br> • Assurer la conformité fiscale des filiales opérant dans des secteurs à réglementation spécifique (activités pétrolières, agricoles, halieutiques).<br> 2. Conseil fiscal et accompagnement de la Direction Générale • Conseiller la Direction Générale et le Directeur Financier sur l'ensemble des sujets fiscaux stratégiques et opérationnels.<br> • Anticiper l'impact fiscal des décisions de gestion, des opérations de restructuration, d'investissement ou de croissance externe.<br> • Accompagner les filiales dans l'analyse fiscale de leurs opérations spécifiques (import/export, régimes douaniers, exonérations sectorielles).<br> • Produire des notes d'analyse et de synthèse à destination de la Direction Générale sur les évolutions réglementaires et leurs impacts.<br> 3. Veille réglementaire et gestion des risques fiscaux • Assurer une veille active sur l'évolution de la législation fiscale marocaine et des conventions fiscales internationales applicables.<br> • Identifier, évaluer et prévenir les risques fiscaux au sein des différentes filiales du Groupe.<br> • Mettre en place et actualiser les procédures et outils de contrôle fiscal interne.<br> 4. Gestion des contrôles et contentieux fiscaux • Piloter la préparation et le suivi des contrôles fiscaux menés par l'administration au sein des différentes entités du Groupe.<br> • Gérer les réponses aux notifications, les procédures de recours et les négociations avec l'administration fiscale.<br> • Coordonner, si nécessaire, l'intervention de conseils externes (avocats fiscalistes, experts-comptables) sur les dossiers complexes.<br> 5. Optimisation fiscale et pilotage transverse • Identifier les leviers d'optimisation fiscale légale applicables aux différentes activités du Groupe.<br> • Participer à la structuration fiscale des opérations intragroupe (prix de transfert, flux intragroupe, holding).<br> • Assurer un reporting régulier à la Direction Financière sur la situation fiscale consolidée du Groupe.<br> • Former et sensibiliser les équipes financières des filiales aux problématiques fiscales courantes.<br> • Diplôme Bac+5 : ISCAE, ENCG, ou équivalent universitaire (Finance, Fiscalité, Comptabilité, Gestion).<br> • Expérience confirmée d'au moins 16 ans dans une fonction fiscale, acquise en cabinet d'audit/conseil et/ou en entreprise, idéalement au sein d'un groupe multi-activités ou multi-filiales.<br> • Excellente maîtrise de la fiscalité marocaine (Code Général des Impôts, procédures fiscales, contentieux) et, idéalement, des spécificités fiscales des secteurs pétrolier, retail, agricole et de la pêche.<br> • Expérience avérée dans la gestion de contrôles fiscaux et de contentieux avec l'administration.<br> • Bonne connaissance des problématiques de prix de transfert et de fiscalité des groupes.<br> • Capacité à évoluer dans un environnement multi-sectoriel exigeant, avec des interlocuteurs variés (Direction Générale, Directions Financières filiales, administration, conseils externes).<br> • Excellentes capacités de synthèse, de communication et de pédagogie pour vulgariser des sujets techniques auprès de non-spécialistes.<br> • Rigueur, sens de la confidentialité et forte autonomie.<br></span> </div>
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Job : <p>Internal Audit Manager (M/F)</p><br><br><p><br><u>Management of the internal audit system:</u><br>• Develop the annual internal audit plan based on a risk-based approach;<br>• Submit the internal audit plan to the Audit and Risk Committee for approval;<br>• Schedule, lead, and conduct internal audit missions;<br>• Perform analysis, interviews, document review, and testing;<br>• Identify discrepancies, shortcomings, irregularities, or malfunctions observed;<br>• Formulate recommendations and draft preliminary and final audit reports, and present them to the relevant departments and governance bodies;<br>• Monitor the implementation of action plans resulting from internal audit missions.<br><u>Internal control</u><br>• Evaluate the effectiveness, regularity, and reliability of the internal control system;<br>• Verify that controls are regular, effective, reliable, and cover all company processes;<br>• Assess the reliability of financial, accounting, operational, and management information;<br>• Identify and report irregularities or inaccuracies found during controls or checks;<br>• Periodically report on the various missions carried out in the "State of Internal Control";<br>• Implement mechanisms to prevent and detect situations of fraud, corruption, or ethical breaches, in coordination with competent functions, and conduct necessary investigations;<br>• Issue any useful recommendations to strengthen internal control, the reliability of financial information, and the management of related risks.</p><br><br><p><u>Risk management</u><br>• Lead and coordinate, with relevant functions, the process of identifying, evaluating, and prioritizing identified risks;<br>• Establish and update the risk map and ensure its consistency with changes in the company's activities and environment;<br>• Ensure alignment between the risk map, the annual audit plan, and the priorities of the internal control system;<br>• Evaluate the relevance of risk management systems implemented by operational departments;<br>• Provide periodic reporting to General Management and the Audit and Risk Committee on major identified risks, and propose risk mitigation plans.</p><br><br><p><u>Management of relations with governance bodies</u></p><br><br><p>• Prepare documents submitted to the Audit and Risk Committee;<br>• Provide secretarial services for Audit and Risk Committee meetings in compliance with the provisions of the committee's charter.<br>• Monitor the implementation of recommendations from CAR work, internal and external audit reports, and other control bodies.<br>• Draft the terms of reference for tenders related to external audit missions.<br> </p><br><br> <br> <br> Required profile : <p>A Master's degree (Bac+5) in Audit and Risks, Management Control, or equivalent, with 6 to a maximum of 12 years of experience in a similar role within a leading audit firm, an internal audit department, or an internal control function.<br>Excellent command of internal audit standards and methodologies, risk management, and regulatory control/compliance processes; Knowledge of public procurement code and procedures; Proficiency in IT tools (office software and database management like Access).<br>Behaviorally, we are looking for a rigorous and organized person with good analytical skills and the ability to make sound decisions. Clear and effective communication, strong team spirit, and a well-developed sense of initiative and proactivity are also essential for success in this role.<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability.
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<br> Job : <p>MCS is currently recruiting Commercial Assistants for Call Reception.</p><br><br><p>Your main mission will be:<br>• Receiving telephone calls from clients and employees of the company (French market) B2B and B2C<br>• In-depth and targeted analysis of customer needs<br>• Routing calls to the correct contact person using internal tools<br>• Sending emails to take messages<br>• Sending requested documents<br>• Projecting a positive image of the represented company.</p><br><br> <br> <br> Required profile : <p>Required skills and experience:</p><br><br><ul><li>Associate's or Bachelor's degree</li><li>2 years of experience in a call center, specifically in call reception, is mandatory.</li><li>Very good command of French, both written and spoken, good speaking ability</li><li>Good listening and service skills, comfortable on the phone</li><li>Excellent ability to absorb information</li><li>Proficiency in office software (Word, Excel, PowerPoint...) would be a plus</li></ul><p><br>Personal qualities:</p><br><br><ul><li>Team spirit and willingness to share best practices</li><li>Commitment to continuous improvement</li></ul><p>Your personal commitment and proactivity will be assets for success in this role</p><br><br><p>Office hours + Weekend OFF</p><br><br> <br><br> </div>
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<p><strong><span>About BDP International:</span></strong></p><br>
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BDP International is a privately held, family-owned non-asset based global logistics provider with annual sales exceeding $2.1 billion USD. Founded in 1966 by Richard Bolte Sr. and based in Philadelphia, Pennsylvania, BDP has grown to be one of the largest logistics providers in the world. BDP employs more than 3,900 people worldwide, and operates freight logistics centers in 270 cities across the world through a global network of wholly owned offices, joint ventures and affiliates in 135 countries. <br>
The company serves more than 4,000 customers worldwide. Clients include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others.</p><br> <p><strong><span>Job Summary:</span></strong> </p><br>
<p><span>The primary objective of the BDP Sales Organization is to ensure the growth of BDP International through the development of new business through flexible, tailored supply chain and logistics solutions. BDP International is looking for aggressive “hunter” field sales professional that will be responsible for consulting and selling international supply chain & logistics solutions to meet sales targets and generate revenue within the territory. The Solution Sales Executive will develop new clients by prospecting and responding to business development leads. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies as needed.</span></p><br>
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<span><strong><span>Key Accountabilities:</span></strong></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>• Assist with responses to Requests for Proposals (RFP’s), preparing presentations and monitoring sales leads and responses.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>• Develop and implement sales plans and sales campaigns to take advantage of market opportunities.</span></span></span></span></span></span></span></span></span></span><br>
<span><span><span><span><span><span><span><span><span><span>• Prepare monthly management reports.</span></span></span></span></span></span></span></span></span></span><br>
<span><span><span><span><span><span><span><span><span><span>• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.</span></span></span></span></span></span></span></span></span></span><br>
<span><span><span><span><span><span><span><span><span><span>• Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. </span></span></span></span></span></span></span></span></span></span><br>
<span><span><span><span><span><span><span><span><span><span>• Facilitate cross-selling opportunities to increase revenue and leverage relationships </span></span></span></span></span></span></span><span><span><span><span><span><span><span>in order to</span></span></span></span></span></span></span><span><span><span><span><span><span><span> better penetrate the market.</span></span></span></span></span></span></span></span></span></span><br>
<span><span><span><span><span><span><span><span><span><span>• Facilitate regular meetings with clients and relevant operations staff to evaluate performance and receive updates from clients on challenges and </span></span></span></span></span></span></span><span><span><span><span><span><span><span>future plans</span></span></span></span></span></span></span><span><span><span><span><span><span><span>.</span></span></span></span></span></span></span></span></span></span><br>
<span><span><span><span><span><span><span><span><span><span>• Provide marketing support and knowledge within the company for all products and services.</span></span></span></span></span></span></span></span></span></span></p><br> <br><br> <p><span><strong><span>Requirements:</span></strong> </span></p><br> <ul>
<li><span>Requires BA/BS Degree</span></li>
<li><span>Prefer 5+ years successful and documented B2B sales experience</span></li>
<li><span>Strong negotiation and communication skills (verbal and written)</span></li>
<li><span>Perform varied aspects of the sales process and input, update, and maintain all relevant activities utilizing BDP’s Global CRM system daily. (REQUIRED).</span></li>
<li><span>Computer Proficiency in Microsoft Office applications.</span></li>
<li><span>Successful academic and professional track record with solid achievements, rankings, or awards</span></li>
<li><span>Transportation industry, service solution sales, or international sales experience highly preferred</span></li>
</ul> <p><span><strong><em>Please note</em></strong><em>: There is no relocation or immigration assistance associated with this opening. </em><br>
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<strong>Please visit our website: www.bdpinternational.com </strong><br> *** This is a great opportunity to advance your career! Come join our growing BDP team!***<br> <strong><strong>BDP International - The Employer of Choice</strong> </strong><br> Follow <strong>BDP International Career</strong> Pages!<br>
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<p><strong>Who we are ?</strong></p><br><p><span>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</span></p><br><p><span>Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</span></p><br><p><span>We have 850 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</span></p><br><p>&nbsp;</p><br><p>Over the last few years, Data Science at Artefact Morocco has skyrocketed in terms of novel projects coupled with a growing diverse team. We tackle use cases that bring business value and serve different countries. Our area of expertise involves Applied Mathematics &amp; Statistics for Machine Learning and Deep Learning, with a recently strong focus on Generative AI.&nbsp;</p><br><p><strong>Responsibilities : </strong>In addition to the core Data Science and ML Engineering Team, you will work with different stakeholders to:</p><br><ul><li>Qualify the feasibility of Use Cases, translating business challenges into technical formulations</li><li>Define the business and statistical hypothesis, and build the solution followed by testing and validation</li><li>For those Use Cases that are validated, you will help develop a production-ready solution.</li></ul><p>When consulted on a business challenge, you propose adequate AI or machine learning options to address this need. You act as an expert on the best algorithm to choose given the specific context and constraints. You are a key contributor to the design of the solution. You develop data visualisation features to generate insights and support data storytelling. You iterate with the business in an agile way to develop, adapt and refine the solution to enable maximum business impact. You design, build, maintain, and troubleshoot the data models integrated into the solutions delivered :&nbsp;</p><br><ul><li>Assess the quality of the data; clean and aggregate when necessary</li><li>Compare and choose the right algorithms based on defining the right statistical hypothesis</li><li>Develop and train models</li><li>Follow principles of MLOps when moving models to productions</li><li>Troubleshoot the models in production</li></ul><p><strong>Profile Minimum requirements</strong> :&nbsp;</p><br><ul><li>Must have at least 3 years of prior Data Science experience</li><li><strong>VERY</strong>Proficient in Python</li><li>Has a Master's degree in Applied Mathematics, Advanced Statistics, and Data Science or a related discipline</li><li>Excellent interpersonal and communication skills</li><li>Strong knowledge of data science algorithms and at least one proven experience in developing Statistical and ML algorithms</li><li>Ideally Fluent in English</li></ul><p><strong>Preferred requirements</strong> :&nbsp;</p><br><ul><li>Preferred experience in Consulting;</li><li>Preferred experience in Cloud Technologies;</li><li>Good knowledge of Spark;</li><li>Good knowledge of MLOps principles.<br></li></ul><p><strong>Come join us !&nbsp;</strong></p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Search and Evaluation (S&E) group actively supports the global Business Development goals by executing on strategic opportunities from academic institutions, biotech/ pharma companies and venture firms for potential research collaborations, in-licensing/ out-licensing assets, venture investments, and company acquisitions. The group is responsible for leading the global search efforts for assets of high strategic value aligning with the needs of AbbVie Research & Development organization’s pipeline goals, and conducting thorough technical due diligence to ensure an in-depth understanding of the science behind each of the those opportunities. As a Director of S&E Project Management Neuroscience, your role is to ensure seamless cross functional execution of our Therapeutic Area (TA) aligned strategies in partnership with S&E TA Leads and team.</p><br><p><strong>Responsibilities:</strong></p><br><ol><li>Actively supports the Search and Evaluation lead for all active diligences.</li><li>Serves as a core member of the Search and Evaluation team and coordinates activities and deliverables</li><li>Actively contributes to cross-functional discussions from both a program management and strategic perspective</li><li>Leads and coordinates the of the cross-functional diligences with external partners and internal subject matter experts</li><li>Proactively identifies, communicates, and manages risks across the deal portfolio.</li><li>Drives cross-functional alignment and structures discussions to enable effective decision-making</li><li>Monitors and assesses team performance; shares learnings to drive consistency across the portfolio.</li><li>Ensures smooth navigation of governance processes and effective use of each forum for deal progression.</li><li>Works closely with S&E operations on all aspects of the external partnering events scheduling. </li></ol><br>Qualifications<br><br><ul><li>Bachelors or equivalent degree required. Advanced degree (PhD, MBA, PharmD) preferred</li><li>Minimum years of experience - 8+ with Bachelors, 6+ with Masters and 4+ with PHD</li><li>5-7+ years of experience in the pharmaceutical industry in drug development, business development, or related areas</li><li>Experience in Neuroscience research, strategy, or diligence preferred but not required</li><li>Strong scientific expertise in one or more of AbbVie’s key therapeutic areas, should have worked as key scientific member on drug development projects</li><li>Experience managing partnering/diligence processes and governance for deal approvals</li><li>Strong strategic thinking, leadership, and communication skills</li><li>Knowledge of program management practices in business development and Search and Evaluation</li><li><strong>This is a hybrid role requiring at least three (3) days onsite in the AbbVie offices.</strong></li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Job : <p>For our team, we are currently looking for dedicated support <strong>in the field of stiffness simulation</strong>.</p><br><br><ul><li>Independent creation and modification of simulation models using ANSA, LS-DYNA or ABAQUS, Animator, and custom software tools</li><li>Performing and validating calculations related to stiffness, strength, misuse loads, and durability</li><li>Documentation and presentation of results, as well as coordination with development partners (customers, project management)</li><li>Development and implementation of optimization proposals</li><li>Support of assemblies throughout the entire development process from concept phase to series production</li><li>Team-oriented collaboration with colleagues and other departments (design, testing, etc.)</li></ul> <br> Required profile : <p>What you bring along:</p><br><br><ul><li>Completed technical or scientific degree in automotive engineering, aerospace engineering, mechanical engineering, or a comparable field, or a comparable qualification</li><li>Ideally experience with FEM systems (e.g., LS-DYNA/ABAQUS, ANSA, Animator) •Programming skills (e.g., TCL, Python, Bash) are an advantage</li><li>Independent and structured way of working, quick comprehension, reliability, sense of responsibility, and assertiveness</li><li>High level of commitment, communication skills, and a service-oriented mindset</li><li>Ideally experience in the automotive industry and complete vehicle development</li><li>Business fluent English skills</li></ul><p>At Bertrandt, we place great importance on equal treatment and equal opportunity. Our hiring decisions are based on the experience and skills of the applicants. People with severe disabilities or those deemed equivalent under SGB IX are warmly welcomed and will be given preference in hiring if equally qualified.</p><br><br><p>Are you interested?</p><br><br><p><strong>We look forward to receiving your application!</strong></p><br><br> <br><br> </div>
<div><p><strong>PTP Finance Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>PTP Finance Specialist </strong>in Morocco. In this role, you will be accountable to reconcile all banks, reconciliation of outgoing payments, supplier SOA, regular payment and follow up of all third parties creditors including payment.</p><p><strong><em>Join us in connecting people and improving lives! </em></strong></p> <p><strong>In this PTP Finance Specialist position</strong></p><ul><li>You will control and process payments for cash suppliers across all products.</li><li>You will control and process payments for CDZ suppliers.</li><li>You will post and reconcile all DOE invoices.</li><li>You will follow up with all third-party creditors regarding payments, invoices, and related matters.</li><li>You will reconcile supplier statements and payments for OFR, AIR, and IP.</li><li>You will prepare all cheque payments.</li><li>You will support the annual statutory audit process.</li><li>You will prepare international payments.</li><li>You will support the submission of all taxes, including delayed payment taxes, TVA, tax controls, and related requirements.</li><li>You will support TVA declarations and reimbursement processes.</li><li>You will classify and archive all documents.</li><li>You will reconcile and allocate all processed payments.</li><li>You will prepare all required reports.</li><li>You will report all necessary data and information to the CFO.</li><li>You will participate in monthly closing activities.</li><li>You will provide all necessary support and assistance to colleagues whenever required.</li></ul> <p><strong>Qualifications & Experience</strong></p> <ul><li>Education Level</li></ul><p> Bachelor degree</p> <ul><li>Experience Level</li></ul><p> 3 years experience</p><br><p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development.</li><li>Competitive salary.</li></ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect & Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <font color="#ffffff">#LI-MEA</font></div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Provide professional tracing and customer care services by managing shipment-related enquiries and service incidents, ensuring timely resolution and outstanding customer experience. The role focuses on service recovery, customer retention and achieving key customer service performance standards.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Manage and resolve shipment tracing requests related to delayed, undelivered, misrouted, returned, lost or damaged shipments. </li><li>Investigate customer enquiries and coordinate with relevant departments and DHL network stations to achieve timely resolution. </li><li>Deliver a high level of customer service by understanding customer needs and providing effective solutions. </li><li>Respond to customer enquiries regarding shipment status, services, pricing and customs requirements. </li><li>Handle customer complaints professionally and take appropriate actions to ensure customer satisfaction. </li><li>Escalate and coordinate service recovery actions with Operations, Sales and other support functions when required. </li><li>Support frontline activities by handling overflow calls when necessary. </li><li>Ensure compliance with customer service procedures, network tracing standards and DHL policies. </li><li>Maintain accurate records of customer interactions and case resolutions. </li><li>Identify opportunities to improve customer experience, processes and service quality, and recommend solutions. </li><li>Share relevant information with internal and external stakeholders to facilitate issue resolution and continuous improvement. </li><li>Support team collaboration and contribute positively to a customer-focused environment. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's degree, Diploma or equivalent qualification</p><p Segoe UI"; font-size: 14px;">Minimum 2 years of experience in a Customer Contact Center, Customer Service, Customer Care or Telesales environment, preferably within a service industry. </p><p Segoe UI"; font-size: 14px;">Excellent telephone and customer communication skills. </p><p Segoe UI"; font-size: 14px;">Strong conflict resolution, negotiation and interpersonal skills. </p><p Segoe UI"; font-size: 14px;">Ability to remain calm and professional under pressure while handling customer concerns. </p><p Segoe UI"; font-size: 14px;">Good organizational skills and ability to manage multiple priorities.</p><p Segoe UI"; font-size: 14px;">Fluent in <strong>French and Arabic</strong>, both spoken and written. </p><p Segoe UI"; font-size: 14px;">Knowledge of customer service systems, shipment tracking tools and operational processes is an advantage. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to investigate issues, evaluate information and identify effective solutions. </p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Manages workload efficiently and ensures customer enquiries are addressed within agreed timelines. </p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound decisions while balancing customer expectations and business requirements. </p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving customer service KPIs and delivering high-quality outcomes.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with colleagues and cross-functional teams to resolve customer issues.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer cases and follows through on commitments. </p><p Segoe UI"; font-size: 14px;">Communication: Provides clear, professional and timely communication to customers and stakeholders. </p><p Segoe UI"; font-size: 14px;">Self-Management: Maintains composure, positivity and effectiveness in demanding situations.</p></div>
<h2 class="h5">Job description</h2>
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<p><span>At <strong>Eaton</strong>, we’re committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.</span></p><br><br><br><p><span>We’re currently looking for a <strong>Service Sales Support Representative</strong> -<strong> French Speaker</strong> to join our team, driving service revenue growth and customer satisfaction across the region. Based in <strong>Casablanca</strong>, this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.</span></p><br><br><br><br>What you’ll do:
<br><ul><li>Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.</li><li>Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.</li><li>Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.</li><li>Product & Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.</li><li>Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.</li><li>Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.</li><li>Sales Forecasting & Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.</li><li>Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.</li><li>Data Accuracy & Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.<br>Contract Management & Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.</li></ul><br>Qualifications:
<br><ul><li><span>Bachelor’s or Master’s degree in Business, Management, or related field</span></li><li><span>Experience in sales support, customer service, or inside sales</span></li><li><span>Proficiency in CRM tools (preferably Salesforce)</span></li><li><span>Strong Excel skills (tracking, analysis, reporting)</span></li><li><span>Strong analytical and problem-solving abilities</span></li><li><span>High level of accuracy and attention to detail</span></li><li><span>Ability to manage priorities and high volumes of work</span></li><li><span>Ability to identify data gaps and propose improvements</span></li></ul><br>Skills:
<br><ul><li>Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.</li><li>Technical sales aptitude</li><li>Market, Industry, Channel and Competitive Knowledge would be a plus</li><li>Salesforce CRM knowledge is a plus.</li><li>Negotiation and consultative selling skills.</li><li>Excellent Communication and Interpersonal Skills </li><li>Adapting and driving change and process improvements.</li><li>Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.</li><li>Fluent French and intermediate English capabilities.</li><li>Proactive and autonomous</li><li>Responsive and able to manage urgency</li><li>Analytical mindset</li><li>Resilient under pressure</li><li>Results- and solution-oriented</li></ul><p><span><span>#LI-EC1</span> </span></p><br><br><br><p><em><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>For our team, we are looking for dedicated support in the field of interior simulation and calculation. In this role, you can expect the following tasks:</p><br><br><ul><li>Independent setup of load case-specific calculation models using ANSA, LS-DYNA or PAM-CRASH, Animator, and custom software tools</li><li>Independent execution of crash analyses and interpretation of results</li><li>Performing and validating FEM calculations for interior components such as cockpit and seats</li><li>Documentation and presentation of results, as well as coordination with development partners (customers, project management, etc.)</li><li>Development of optimization proposals in collaboration with your team colleagues</li><li>Support of assemblies throughout the entire development process from concept phase to series production</li><li>Team-oriented collaboration with colleagues and other departments (design, testing, etc.)</li></ul> <br> Required profile : <p>What you bring along:</p><br><br><ul><li>Completed technical or scientific degree in automotive engineering, mechanical engineering, mechatronics, aerospace engineering, or a comparable field</li><li>Solid experience in simulation and development in the area of cockpit or seating systems</li><li>Extensive knowledge of FE methods and common tools, especially ANSA and LS-DYNA</li><li>Independent and structured way of working, strong analytical skills, reliability, and assertiveness</li><li>High level of commitment, communication skills, and service-oriented mindset</li><li>Business fluent English skills</li></ul><p>At Bertrandt, we place great importance on equal treatment and equal opportunity. Our hiring decisions are based on the experience and skills of the applicants. People with severe disabilities or those deemed equivalent under SGB IX are warmly welcomed and will be given preference in hiring if equally qualified.</p><br><br><p>Are you interested?</p><br><br><p><strong>We look forward to receiving your application!</strong></p><br><br> <br><br> </div>
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