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<p><strong>Purpose of the function</strong> To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p><strong>Purpose of the job</strong> To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><p><strong>Key assignments</strong></p><ul><li>Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional customer needs.</li><li>Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong> Knowledge Hospitality sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan Hospitality market, key players and stakeholder landscape.</p><p><strong>Motivation</strong> Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p><p><strong>Capabilities</strong> Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results.</p><p><strong>Ideal experience & education</strong> Bachelor s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector. Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers and business locations as required.</p>
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<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.</p><p>CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.</p><p>Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p><p>Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p><p>Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction.</p><p>Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.</p>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>Reporting to the Architect of the Development Department, the Draftsman/Designer participates in the design and development of opening, transformation, and renovation projects for McDonald's restaurants in Morocco.</p><br><br><p>In this role, they translate architectural guidelines and operational needs into precise graphic documents, compliant with the brand's standards and current regulations.</p><br><br><p>On a daily basis, they contribute to the creation and updating of site plans, layout plans, facades, sections, technical details, and administrative files. In close collaboration with the Development and Construction teams, partner architects, engineering firms, and various project stakeholders, they ensure the coordination of technical data and the monitoring of project developments.</p><br><br><p>This position offers the opportunity to participate in varied and strategic projects, from feasibility studies to the preparation of execution files, in a dynamic environment where rigor, responsiveness, and attention to detail are essential. In compliance with McDonald's procedures and standards, you will be required to:</p><br><br><p>- Participate in feasibility studies by analyzing topographical maps, site constraints, and available regulatory data;<br>- Design, update, and produce 2D plans: location plans, site plans, levels, roofs, sections, facades, layouts, and technical details;<br>- Translate sketches, architectural concepts, and operational needs into clear, precise, and usable graphic documents;<br>- Prepare the graphic elements necessary for permit applications and technical files (plans, surface area tables, diagrams, axonometrics, presentation materials, etc.);<br>- Ensure the integration of McDonald's standards as well as local requirements for urban planning, accessibility, safety, and operations;<br>- Coordinate architectural, structural, fluid, civil engineering, kitchen, and equipment plans, and identify any inconsistencies;<br>- Incorporate feedback from internal teams, architects, engineering firms, suppliers, and partner companies while ensuring revision tracking;<br>- Carry out site surveys when necessary and update as-built and as-releveled plans;<br>- Organize, classify, and archive all project documentation, ensuring rigorous version control;<br>- Manage multiple projects simultaneously while respecting deadlines.</p><br><br> <br> <br> Required profile : <p>Education<br>Associate's degree to Bachelor's degree (Bac+2 to Bac+3) in building design, architecture, civil engineering, or equivalent (Specialized Technician, BTS, DUT, or Professional Bachelor's degree);<br>A certification or additional training in BIM/Revit is a significant asset.</p><br><br><p><br>Experience<br>2 to 4 years of experience in an architectural firm, engineering office, construction company, or with a client (developer);<br>Experience in the retail, restaurant, or multi-site environment is highly appreciated.</p><br><br><p><br>Technical Skills<br>Advanced proficiency in AutoCAD;<br>Good proficiency in SketchUp;<br>Knowledge of Revit/BIM appreciated;<br>Proficiency in rendering tools such as Enscape or Lumion;<br>Good proficiency in Photoshop, Illustrator, InDesign, and the Office Suite;<br>Ability to read, analyze, and coordinate various technical plans (architecture, structure, fluids, civil engineering, equipment, kitchen, etc.);<br>Good knowledge of administrative procedures and regulations related to urban planning, accessibility, and fire safety;<br>Mastery of technical details, surface area tables, bills of materials, and document classification systems.</p><br><br><p><br>Desired Qualities<br>Rigor and attention to detail;<br>Organization and priority management;<br>Autonomy and initiative;<br>Responsiveness and adaptability;<br>Analytical and problem-solving skills;<br>Ability to collaborate with various stakeholders;<br>Sense of responsibility, integrity, and confidentiality.</p><br><br><p><br>Languages:</p><br><br><p>Excellent command of French, both written and spoken<br>Good writing skills</p><br><br><p>Technical English knowledge is desirable.</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of the development of its Procurement Excellence Office, Inetum is seeking a Procurement Administrator. Reporting to the Procurement organization, the Procurement Administrator contributes to the efficient, reliable, and compliant execution of the Group's purchasing processes. The position primarily covers Procure-to-Pay (P2P) activities, supplier data management and quality, and support for internal clients. Depending on the scope of needs, they may also be involved in activities related to Travel Management and Expense tools. The successful candidate will work in an international environment and collaborate closely with the Procurement, Finance, Business, Travel, and Supplier teams.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Procure-to-Pay / Purchasing Management</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Control, qualify and process purchase requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on requests until they are approved and converted into orders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the processing and monitoring of purchase orders and invoices according to the scope of activity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify that requests comply with the Group's Procurement procedures and rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow approval workflows and identify any potential roadblocks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the resolution of anomalies and process deviations with the relevant stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting applicants and approvers in the application of Procure-to-Pay procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in operational reviews and follow up on pending requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to compliance with SLAs and processing KPIs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare for and participate in Weekly Reviews with stakeholders.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplier management</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide operational support for requests to create, modify and update suppliers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the completeness, quality and reliability of supplier data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting users with requests related to supplier rent reference.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in compliance controls and supplier risk management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination between the Procurement, Finance, materials and suppliers teams.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Travel Management according to the scope</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide first-level support to employees on Travel processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the proper application of the Group's Travel Policy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the administration and monitoring of Travel and Expense tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To process or coordinate requests related to professional placements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor incidents and user requests related to the Travel perimeter.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to reporting and monitoring of Travel KPIs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate, where appropriate, in monitoring the relationship with Travel suppliers and in Business Reviews.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support and continuous improvement</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide operational support to internal users on Procurement processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the documentation of procedures, operating methods and best practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify opportunities for simplification, standardization and automation.</font></font></li><li><br></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum Bac +2 level education in Purchasing, Supply Chain, Management, Commerce or equivalent training.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2-5 years of experience in operational purchasing, purchasing administration, Procure-to-Pay, Source-to-Pay or within a shared services center.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in supplier management is desirable.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in an international environment is a plus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with Travel, Expense or expense report processes is an advantage.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills of the trade</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of Procure-to-Pay / Source-to-Pay processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of processing purchase requests and approval workflows.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of purchasing processes and order management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of supplier data management and updating processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Raising awareness of data compliance and quality issues.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to follow SLAs, KPIs and operational workflows.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and tools</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of office tools, especially Excel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Power BI is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with a Procurement ERP, ideally SAP S/4HANA, SAP MM or Sage X3.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of a Travel & Expense / Concur tool is an advantage.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent French.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional English, both written and spoken.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in a third language, particularly Spanish or Portuguese, is an asset.</font></font></li></ul>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or GED equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>Marketing Cloud & Data 360 Solution Architect<br>DEPARTMENT DESCRIPTION<br><p>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br></p><br><br>OVERVIEW OF THE ROLE<br><p>Salesforce is currently seeking a <b>Marketing Cloud & Data 360 Solution Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Data & Engagement" subject matter expert, leading the design and implementation of enterprise-grade customer engagement and data management solutions. <b>Marketing Cloud and Data 360 expertise is required</b> (similar Martech and CDP expertise is also acceptable), to drive cross-cloud success and unlock enterprise AI and personalization use cases. Deeper Data 360 specialization is considered a plus on top of this core requirement.<br>The Solution Architect is responsible for architecting scalable, data-driven engagement solutions across enterprise landscapes, ensuring customer data is unified, governed, and activated effectively across channels. You will work closely with Project Managers and Technical Architects to ensure on-time, fully functioning integrations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex marketing and data solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.<br></p><br><br>YOUR IMPACT<br><p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br></p><br><br><ul><li><b>Become a Trusted SME:</b> Act as the primary authority for Marketing Cloud and Data 360 to support project delivery, including how data and engagement architecture relate to the success of Agentforce and AI-driven personalization.</li><li><b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li><li><b>Unified Customer Engagement:</b> Design and guide customer's enterprise data and engagement architecture, highlighting the importance of Data Governance, consent management, and ensuring solutions adhere to security and privacy regulations.</li><li><b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (SQL, SSJS, AMPScript).</li><li><b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li><li><b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.<br></li></ul>REQUIRED QUALIFICATIONS<br><ul><li><b>Fluent in English and French <br>Marketing Cloud and Data 360 Expertise:</b> Direct, hands-on experience designing and configuring Marketing Cloud (Email Studio, Journey Builder, Automation Studio) and Data 360 — Ingestion, Unified Profile, Insights, and Activation — and how they integrate . Equivalent experience with a similar Martech or CDP platform is also acceptable.</li><li><b>Martech Expertise</b> : Deep expertise of Martech Ecosysem, Customer journey orchestration, Digital campaign management and Optimization</li><li><b>Architectural Proficiency:</b> Solid understanding of system designs and integration patterns, data modeling, MDM, development Lifecycle and Deployment (DevOps)</li><li><b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, engineering flowcharts, and technical artifacts.</li><li><b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into our technical product suite.</li><li><b>Cross-Cloud Integration:</b> Knowledge of API patterns (REST/SOAP) and experience integrating Salesforce with different business systems (ETL, CRM, data lakes).</li><li><b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li><li><b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%-50%).</li><li><b>Education:</b> Engineering School Degree or equivalent relevant experience required.<br></li></ul>PREFERRED<br><ul><li><b>Marketing Cloud Expertise</b> : 6+ Years of direct experience with Marketing Cloud, including designing and building multi-channel journeys, increase customer engagement and optimize campaigns ROI.</li><li><b>Data 360 Mastery:</b> 2+ years of direct experience with Data 360, including advanced Unified Profile and Activation design.</li><li><b>AI :</b> Familiarity with Agentforce</li><li><b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li><li><b>Data Background:</b> 6+ years in marketing technology or data architecture consulting, with a focus on relational data models and SQL.</li><li><b>Ecosystem Knowledge:</b> Familiarity with external data platforms (e.g., Snowflake, Databricks, AWS, GCP) and functional domains such as Finance, Telco, or Retail.</li><li><b>Certifications:</b><ul><li><b>Highly Regarded:</b> Salesforce Certified Marketing Cloud Consultant and/or Marketing Cloud Developer.</li><li><b>Preferred:</b> Salesforce Certified Data 360 Consultant, Marketing Cloud Email Specialist, Marketing Cloud Administrator.</li></ul></li><li><b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li></ul><br><p><u>Please be aware that all interviews will take place on-site at our Casablanca office</u></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p> </p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
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<h2 class="h5">Job description</h2>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Services&offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments </strong></p><br><ul><li>Develop the Workplace & Services customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs.</li><li>Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Workplace and services sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into relevant IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding how people and businesses work and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers, workplaces and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience & education </strong></p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li><li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments </strong></p><br><ul><li>Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional customer needs.</li><li>Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience & education </strong></p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role supports assigned franchise(s) product launches and manages multiple core marketing and business processes. Responsible for analysis, planning, implementation and control of tactical programs working with agencies, third party vendors, cross functional partners and integrated brand team.</p><br><p>Responsibilities</p><br><ul><li>Speaker and key opinion leader development.</li><li>Strategic and tactical execution for ad boards, consultancy, conventions, and professional alliances.</li><li>Training on marketing materials, development of local marketing plans and liaison between marketing and the Sales Region.</li><li>Responsible for developing and articulating effective marketing strategies that are impactful, executable, easily communicated, and clinically/financially supported for areas of responsibility. Demonstrates ability to segment a market, select optimal target audiences and position effectively for the target segment.</li><li>Manages regional consultancy, ad boards, speaker programs, meetings, and medical education projects within assigned budget. Continually evaluates and applies knowledge of the effectiveness (Return On Investment/share impact analysis) and efficiency (expense control) of tactics.</li><li>Effectively manages projects to deliver high-quality work product in a timely fashion (meets deadlines). Ensures that regulatory guidelines are followed.</li><li>Maintains a working knowledge of industry information sources (MD/Channel level data, audits/secondary data and primary research). Uses appropriate data sources to evaluate effectiveness of promotion (Return On Investment/share impact analysis) and develop business strategy.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Science or related field.</li><li>Advanced degree or previous sales/marketing experience required. MBA preferred.</li><li>Knowledge of applicable regulations and standards affecting Pharmaceutical Products.</li><li>Minimum 5 years of sales or marketing pharmaceutical experience including clinical liaison, sales training, marketing, Sr. Account Executive or District Manager experience.</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
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<br> Job : <p>As part of the development of our IT operations and monitoring activities, we are recruiting several IT Operations & Observability profiles, from Junior to Senior level, to work on critical production environments.</p><br><br><p>You will participate in the operational management of IT services, major incident management, continuous improvement of ITSM processes, and the monitoring of application and infrastructure performance through next-generation observability platforms.</p><br><br><p>Depending on your level of expertise, you may be involved in IT operations management, advanced Dynatrace administration, or system and application performance analysis.</p><br><br><p><br><strong> KEY RESPONSIBILITIES AND ACTIVITIES</strong></p><br><br><p><em><strong>IT Operations Management:</strong></em></p><br><br><ul><li>Assure the follow-up and coordination of production incidents.</li><li>Participate in the handling of critical incidents (P1/P2) and the follow-up of resolution actions.</li><li>Contribute to Problem Management and the identification of root causes.</li><li>Participate in Change Management processes and CAB meetings.</li><li>Produce and track service performance indicators (SLA, KPI, availability, service quality).</li><li>Ensure the maintenance and updating of operational procedures.</li></ul><p><strong>Observability & Monitoring:</strong></p><br><br><ul><li>Administer and evolve the Dynatrace platform.</li><li>Deploy and maintain monitoring components (OneAgent, ActiveGate).</li><li>Design and maintain dashboards, monitoring indicators, and alerts.</li><li>Monitor application, system, and infrastructure performance.</li><li>Define availability and performance objectives (SLO).</li><li>Utilize the advanced analysis and artificial intelligence capabilities of the observability platform.</li></ul><p><em><strong>Automation & Continuous Improvement:</strong></em></p><br><br><ul><li>Participate in the automation of operational tasks and processes.</li><li>Contribute to the integration of observability tools with ITSM solutions.</li><li>Conduct performance analyses and propose improvement plans.</li><li>Participate in technical documentation and knowledge sharing.</li></ul><p><strong><em>Performance Testing:</em></strong></p><br><br><ul><li>Design and execute load and performance test scenarios.</li><li>Analyze results and identify bottlenecks.</li><li>Produce recommendations for application and infrastructure optimization.</li><li>Collaborate with development, infrastructure, and operations teams during testing campaigns.</li></ul> <br> <br> Required profile : <p><strong>Education & Experience:</strong></p><br><br><p><u><em><strong>Junior IT Operations Analyst:</strong></em></u></p><br><br><ul><li>First experience or recent graduate.</li><li>Knowledge of ITIL principles.</li><li>Sense of organization and interest in production environments.</li><li>Proficiency in French.</li></ul><p><u><em><strong>IT Operations Engineer:</strong></em></u></p><br><br><ul><li>3 to 5 years of experience in production operations or support.</li><li>Mastery of Incident, Problem, and Change Management processes.</li><li>Significant experience with ServiceNow.</li><li>Excellent communication and coordination skills.</li></ul><p><u><em><strong>IT Operations Manager / Service Lead:</strong></em></u></p><br><br><ul><li>More than 6 years of experience in IT operations management.</li><li>ITIL v4 expertise.</li><li>Experience in managing major incidents and post-incident reviews.</li><li>Solid skills in service governance and operational reporting.</li></ul><p><u><em><strong>Dynatrace Engineer / Senior Dynatrace Engineer:</strong></em></u></p><br><br><ul><li>Proven experience with Dynatrace.</li><li>Administration of OneAgent, ActiveGate, and Management Zones.</li><li>Creation of dashboards and performance analysis.</li><li>Knowledge of Kubernetes and Cloud environments is appreciated.</li></ul><p><em><u><strong>Performance & Load Testing Engineer:</strong></u></em></p><br><br><ul><li>Experience with JMeter, NeoLoad, or similar tools.</li><li>Application performance analysis.</li><li>Ability to identify and resolve scalability issues.</li></ul><p>** <strong>Technical skills sought:</strong></p><br><br><ul><li>ServiceNow</li><li>ITIL Foundation / ITIL v4</li><li>Dynatrace</li><li>Monitoring & Observability</li><li>Incident Management</li><li>Problem Management</li><li>Change Management</li><li>SLA / KPI Reporting</li><li>JMeter / NeoLoad</li><li>Power BI</li><li>Kubernetes</li><li>Automation & ITSM integration</li></ul><p><strong>Qualities sought</strong></p><br><br><ul><li>Sense of service and customer focus.</li><li>Analytical mind and ability to solve complex incidents.</li><li>Excellent interpersonal skills.</li><li>Rigor and sense of priorities.</li><li>Ability to work in dynamic and demanding environments.</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br> </p><br><br><ol><li> A first exchange by phone and Teams (or at our offices) with a member of the People & Project team to discuss your profile, the position, and the company</li><li> A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Reactivity, well-paced exchanges, an optimal candidate experience guaranteed with a proposal within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day by our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills, thanks to the Accenture training catalog and specialized training through our school partnerships.</li><li>Advance your career thanks to our mobility policy.</li><li>Have extraordinary experiences with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, Football Tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, Annual party...)</li><li>Our recruitments are based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br> </li></ul> <br><br> </div>
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><strong>Main Mission: </strong></p><br><br><p>To lead the organization's purchasing policy, ensure the performance, compliance, and optimization of purchases, while managing and developing the team.</p><br><br><p><strong>Functional Tasks and Responsibilities: </strong></p><br><br><p><strong>1. Definition and Management of Purchasing Strategy</strong><br>• Define and implement the purchasing strategy in line with the organization's objectives.<br>• Evaluate and select suppliers, negotiate contracts, monitor calls for tenders, and ensure compliance with contractual clauses.<br>• Monitor markets, tools, and service providers to optimize costs and quality.</p><br><br><p><strong>2. Management and Organization of the Department</strong><br>• Supervise, lead, and support the purchasing team: task distribution, training, performance monitoring, schedule management.<br>• Plan activities, develop and manage the department's budget, report to management.</p><br><br><p><strong>3. Operational Supervision and Compliance</strong><br>• Ensure the proper execution of purchase, supply, and supplier payment operations in compliance with deadlines and procedures.<br>• Monitor framework agreements, control regulatory compliance (public procurement, contract law), and prevent disputes.<br>• Optimize supply processes and analyze expenses to propose areas for improvement.</p><br><br><p><strong>4. Internal and External Relations</strong><br>• Develop lasting partnerships with suppliers and ensure the satisfaction of internal clients.<br>• Advise business units on their needs and support innovation or transformation projects.</p><br><br> <br> Required profile : <p><strong>Education</strong>: Master's degree (Bac+5) in logistics, purchasing, management, commerce, wealth management, or equivalent.</p><br><br><p><strong>Experience</strong>: 10 years of experience in a similar role, ideally in the financial, banking, or micro-finance sector.</p><br><br><p><strong>Technical Skills: </strong></p><br><br><ul><li>Mastery of invoicing rules, tax regulations, and accounting procedures.</li><li>Knowledge of invoicing management tools and associated information systems.</li><li>Good understanding of project management.</li></ul><p><strong>Transversal Skills:</strong></p><br><br><ul><li>Service-oriented, pedagogical, diplomatic, and ability to unite a team.</li><li>Rigor, method, and organizational skills.</li><li>Analytical and synthesis skills.</li><li>Excellent communication and negotiation skills with internal and external stakeholders.</li><li>Stress resistance and ability to work in high-pressure or conflict situations.</li><li>Discretion, integrity, and respect for confidentiality.</li></ul> <br><br> </div>
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Company culture : <p>
<strong>Alkimiy</strong> operates within a highly balanced culture, where <strong>innovation</strong> naturally shapes its identity. The company values creativity, experimentation and agility, while encouraging initiative and the exploration of new ideas. This mindset is equally supported by a strong focus on <strong>collaboration</strong>, quality human relationships, <strong>structured processes</strong>, and a <strong>performance-driven approach</strong>. This balance reflects an environment where innovation, collective engagement, operational discipline and ambition coexist. </p><br><br>
<br> Job : <p>Join a dynamic company as a <strong>French-Speaking Sales Manager Top Performer</strong>. Based in <strong>Casablanca</strong>, Morocco, you will join a team where sales excellence is valued and performance is recognized.</p><br><br><p>Your main goal will be to <strong>actively contribute to the company's revenue growth</strong> through a proactive and results-oriented sales approach. This will involve building and maintaining strong relationships with clients, while meeting and exceeding set targets.</p><br><br><p>Your daily tasks will include:</p><br><br><ul><li>Identifying and contacting potential clients to offer our products and services.</li><li>Managing the entire sales cycle, from prospecting to closing the deal.</li><li>Providing <strong>personalized advice</strong> tailored to the specific needs of each client.</li><li>Ensuring rigorous <strong>follow-up</strong> on client files and sales opportunities.</li><li>Meeting and exceeding monthly <strong>sales targets</strong>.</li><li>Actively participating in team meetings and training sessions to continuously improve your skills.</li></ul><p><strong>Compensation</strong></p><br><br><br><ul><li>Base Salary : 8000 MAD -> 14,000 MAD NET (depending on experience level)</li><li>Variable : 8000 MAD -> 14,000 MAD GROSS at 100% target<br> </li></ul><p><strong>Conditions</strong></p><br><br><ul><li>100% on-site position in Casablanca - ANFA ART</li><li>Permanent Contract - 44H</li><li>Private health insurance</li><li>Incentives</li><li>Career path </li></ul> <br> Required profile : <p>To succeed in this role, you must have at least a <strong>High School Diploma</strong> (Baccalauréat). Higher education in sales would be an advantage.</p><br><br><p><strong>3 to 10 years of experience</strong> in a sales role, ideally in <strong>sales</strong> or <strong>export</strong>, is required. Candidates who have previously worked in demanding, performance-oriented environments will be particularly valued.</p><br><br><p>This position is for experienced <strong>sales professionals</strong> with excellent skills in:</p><br><br><ul><li><strong>Oral communication</strong> and active listening.</li><li><strong>Negotiation</strong> and closing.</li><li><strong>Customer focus</strong> and service orientation.</li><li><strong>Persuasion</strong> and conviction.</li><li><strong>Autonomy</strong> and organization.</li><li>Perfect command of the <strong>French language</strong> is essential.</li><li>Previous experience in <strong>call centers</strong> would be a plus.</li></ul><p>If you are motivated by exceeding expectations and aspire to a rewarding career in sales, this challenge is for you. Do not hesitate to apply if you see yourself in this profile.</p><br><br><br><p>This position is open to people with reduced mobility.</p><br><br> <br><br> </div>
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<p><b>Job Description Summary</b></p><br><br>The Customer Service Coordinator is responsible for ensuring the effective coordination and execution of customer service, administrative, and operational support activities across the organization. The role acts as a key contact point for internal and external stakeholders, ensuring service excellence, process efficiency, compliance with Novartis policies, and smooth execution of business operations. The incumbent contributes to continuous improvement initiatives, supports cross-functional collaboration, and helps maintain high standards of customer and stakeholder satisfaction.<br>This is a temporary fixed-term position with a contract duration of 15 months.<br><p><b>Job Description</b></p><br><br><p><b>Major Accountabilities</b></p><br><br><p><b>Customer Service & Operational Support</b></p><br><br><ul><li>Serve as a primary point of contact for customer service-related activities and operational coordination.</li><li>Ensure timely processing and follow-up of customer requests, inquiries, and operational needs.</li><li>Support order management, documentation, reporting, and coordination of day-to-day business activities as applicable.</li><li>Maintain high service levels and proactively address issues impacting customer satisfaction.</li></ul><p><b>Administrative Coordination</b></p><br><br><ul><li>Manage and coordinate administrative processes and activities within the assigned scope of responsibility.</li><li>Organize and maintain relevant records, documentation, trackers, and operational reports.</li><li>Ensure business continuity by providing administrative support during team member absences when required.</li><li>Coordinate meetings, communications, and operational activities involving internal and external stakeholders.</li></ul><p><b>Stakeholder Management</b></p><br><br><ul><li>Liaise effectively with cross-functional teams including Commercial, Medical, Finance, Supply Chain, Quality, and external partners.</li><li>Provide guidance and support regarding processes, procedures, systems, and departmental requirements.</li><li>Build collaborative relationships to facilitate effective business execution and problem resolution.</li></ul><p><b>Process Excellence & Continuous Improvement</b></p><br><br><ul><li>Identify opportunities to simplify, optimize, and improve operational processes.</li><li>Contribute to the implementation of new or revised procedures and systems.</li><li>Participate in projects and initiatives aimed at improving efficiency, customer experience, and operational effectiveness.</li><li>Support the development and sharing of best practices.</li></ul><p><b>Compliance & Quality</b></p><br><br><ul><li>Ensure all activities are conducted in accordance with Novartis policies, local regulations, and compliance requirements.</li><li>Report technical complaints, adverse events, and special situation cases related to Novartis products within 24 hours of receipt and according to applicable procedures.</li><li>Support audit readiness and maintain proper documentation standards.</li><li>Ensure accurate handling of marketing samples where applicable and in compliance with local requirements.</li></ul><p><b>Team Support</b></p><br><br><ul><li>Support onboarding and knowledge transfer activities for new employees.</li><li>Contribute to a positive and collaborative team environment.</li><li>Share knowledge and expertise to enhance overall team effectiveness.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><br><br><ul><li>Achievement of agreed customer service and operational service levels.</li><li>Timeliness and accuracy of administrative and operational activities.</li><li>Stakeholder satisfaction and quality of support provided.</li><li>Continuous improvement initiatives successfully implemented.</li><li>Compliance with reporting requirements, quality standards, and Novartis procedures.</li><li>Effective management of departmental administrative processes and coordination activities.</li><li>Accuracy and completeness of documentation and reporting.</li></ul><p><b>Minimum Requirements</b></p><br><br><p><b>Education</b></p><br><br><ul><li>Bachelor's degree in Business Administration, Management, Supply Chain, Customer Service, Life Sciences, or a related field.</li><li>Equivalent professional experience may be considered.</li></ul><p><b>Work Experience</b></p><br><br><ul><li>Minimum 2-4 years of experience in customer service, administration, operations coordination, or a similar support function.</li><li>Experience working within a multinational and cross-functional environment.</li><li>Experience collaborating with diverse stakeholders across functions and geographies.</li><li>Pharmaceutical industry experience is considered an advantage.</li></ul><p><b>Languages</b></p><br><br><ul><li>Fluent in Arabic, French and English, both written and spoken.</li></ul><b>Work Location</b><ul><li>This position is <b>site-based</b> and requires regular on-site presence at the <b>Novartis Manufacturing Site, Casablanca</b>.</li><li>The incumbent will work closely with operational, quality, supply chain, customer service, and support functions based on the manufacturing site to ensure effective coordination and business continuity.</li><li>Given the operational nature of the role, regular physical presence on site is required.</li></ul><br><p><b><u>NOTE: This is a temporary fixed-term position with a contract duration of 15 months.</u></b></p><br><br><br><br><p><b>Skills Desired</b></p><br><br>Call Handling, Customer Care, Customer Experience (CX), Customer Relationship Management (CRM) Software, Customer Requirements, Customer Service, Microsoft Access, Operational Efficiency, Relationship Building, Sales, Salesforce (Software), Software Installations<br> </div>
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<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>