Medical records Jobs - Agadir Morocco
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<br> <p> </p> <strong>Job Summary</strong> <p>We re seeking an experienced Account Executive / High-Ticket Sales Closer with a strong track record of converting qualified opportunities into closed-won deals.</p> <p>This remote sales role is ideal for a confident, commercially driven professional who can take ownership of the full closing process, from conducting discovery calls and product presentations to handling objections, negotiating terms, and confidently asking for the sale.</p> <p>You should have at least 3 years of professional sales experience, including hands-on experience closing high-ticket deals. Experience selling within technology, SaaS, or a related B2B industry is highly preferred.</p> <p> </p><b><br> Key Responsibilities </b><ul> <li>Manage qualified sales opportunities from initial discovery through negotiation and closing.</li> <li>Lead effective discovery calls to understand prospects needs, pain points, budgets, and purchasing motivations.</li> <li>Deliver compelling sales presentations, product demos, and closing calls.</li> <li>Demonstrate value and clearly communicate ROI to potential customers.</li> <li>Confidently address objections related to pricing, timing, competitors, and decision-making.</li> <li>Manage follow-ups and keep deals moving forward throughout the sales cycle.</li> <li>Negotiate commercial terms and consistently drive opportunities toward closing.</li> <li>Keep CRM records up to date, including pipeline, opportunities, and customer details.</li> <li>Work closely with SDRs, marketing, customer success, and other internal teams.</li> <li>Consistently meet or exceed individual sales and revenue targets.</li> <li>Identify ways to improve conversion rates and enhance overall sales performance.</li> </ul><ul> <li>At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role.</li> <li>Proven experience closing high-ticket deals is essential.</li> <li>A demonstrated track record of meeting or exceeding sales targets.</li> <li>Strong skills in discovery, objection handling, negotiation, and closing.</li> <li>Excellent verbal and written English, with strong client-facing communication abilities.</li> <li>Comfortable selling via video calls, phone, email, and other remote communication channels.</li> <li>Experience managing sales pipelines and working with CRM platforms.</li> <li>Strong commercial awareness and the ability to communicate value beyond price.</li> <li>Self-driven, accountable, and motivated to achieve ambitious revenue targets.</li> <li>Experience in Tech, SaaS, software, or other B2B technology sectors is preferred.</li> </ul> <p> <br> Fully remote position with a flexible working environment<br> Partner with fast-growing global companies and innovative products<br> Opportunities to advance into senior sales and leadership positions<br> Performance-driven bonuses and incentives<br> Join a collaborative team with a high-performance sales culture</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role.</li> <li>Proven experience closing high-ticket deals is essential.</li> <li>A demonstrated track record of meeting or exceeding sales targets.</li> <li>Strong skills in discovery, objection handling, negotiation, and closing.</li> <li>Excellent verbal and written English, with strong client-facing communication abilities.</li> <li>Comfortable selling via video calls, phone, email, and other remote communication channels.</li> <li>Experience managing sales pipelines and working with CRM platforms.</li> <li>Strong commercial awareness and the ability to communicate value beyond price.</li> <li>Self-driven, accountable, and motivated to achieve ambitious revenue targets.</li> <li>Experience in Tech, SaaS, software, or other B2B technology sectors is preferred.</li> </ul>
<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Guest Services and Front Desk Operations</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.</p> <p> </p> <p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Assists with energy conservation efforts by monitoring compliance during property tours.</p> <p> </p> <p> <strong>Supporting Projects and Policies Related to Guest Experience and Safety</strong> </p> <p> Supports implementation of the customer recognition/service program, communicating and ensuring the process.</p> <p> Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</p> <p> Sends copy of MOD report to all departments on a daily basis.</p> <p> Ensures compliance with all policies, standards and procedures.</p> <p> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p> <p> Understands and complies with loss prevention policies and procedures.</p> <p> </p> <p> <strong>Ensuring and Providing Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</p> <p> Serves as a leader in displaying outstanding hospitality skills.</p> <p> Sets a positive example for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Observes service behaviors of employees and provides feedback to individuals.</p> <p> Maintains high visibility in public areas during peak times.</p> <p> Provides immediate assistance to guests as requested.</p> <p> Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Records guest issues in the guest response tracking system.</p> <p> Reviews comment cards and guest satisfaction results with employees.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</p> <p> Communicates any variations to the established norms to the appropriate department in a timely manner.</p> <p> Participates as needed in the investigation of employee and guest accidents.</p> <p> Performs Front Desk duties in high demand times.</p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p>The Reservations Coordinator is responsible for ensuring the timely and accurate processing of reservations, cancellations, and last-minute changes while maintaining data integrity across internal systems. This role supports effective communication with suppliers, internal teams, and customers to uphold service standards and operational efficiency. The Coordinator also provides administrative support, contributes to training initiatives, and plays a key role in maintaining supplier compliance and resolving booking-related issues. Note, this is a 12 month Fixed Term Contract that will be working on a hybrid basis with 3 days in the Marrakech office.</p><h3>Key Duties & Responsibilities</h3><ul><li>Complete all reservations, cancellations, last-minute changes, and related tasks with accuracy and timeliness.</li><li>Validate reservation data and ensure internal systems and tools (e.g., Block Sheets, Validations) are up-to-date and accurate; report discrepancies to the relevant manager.</li><li>Maintain accurate and up-to-date records of all reservations activities in internal systems to support audits, reporting, and operational tracking.</li><li>Coordinate with the Product or Operations team to ensure that tour changes and updates are accurately reflected in reservations.</li><li>Communicate and coordinate with suppliers to ensure they understand and adhere to required reservation processes and standards.</li><li>Assist in monitoring supplier performance, including response times and service accuracy, and escalate persistent issues to the Reservations Manager.</li><li>Support managers in negotiating reduced cancellation fees with suppliers when necessary.</li><li>Communicate effectively with the Global Sales and Base Camp Operations teams, offering timely administrative and operational support.</li><li>Respond to enquiries via phone and email in a professional, prompt, and courteous manner.</li><li>Ensure email communications are followed up within 24 hours and manage delegated inbox responsibilities.</li><li>Support Global Sales by efficiently processing last-minute booking requests and change notifications, ensuring all relevant stakeholders are informed.</li><li>Participate in team meetings and training sessions to stay current with departmental protocols, tools, and updates.</li><li>Provide administrative assistance to Finance by supporting invoice-related queries and follow-up tasks.</li><li>Assist on special projects as assigned by the manager or leadership team.</li><li>Support internal process improvements by identifying inefficiencies or recurring issues and offering feedback for optimization.</li><li>Help ensure that the G Adventures and partner brands are properly represented in all reservation communications and touchpoints.</li><li>Contribute to travel style training and operational readiness initiatives within the region.</li></ul><h3>Skills & Experience</h3><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul><h3>What Do We Offer You?</h3><ul><li>Competitive Total Rewards Package, including exclusive travel perks!</li><li>Additional days off, including on your birthday!</li><li>Vacation time for you to recharge</li><li>Enhanced Parental Leave</li><li>Meaningful Employee Recognition Program</li><li>Learning and Growth Opportunities</li><li>Employee Resource Groups *Applicable based on location*</li></ul><p>Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team. G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul>
<h3>The Role</h3>As a Professional Services Engineer , you will design, build and implement Cloudflare environments for BRIXIO's French-speaking enterprise and public-sector clients and help take them successfully into production. This is a hands-on implementation role covering onboarding, migration from existing CDN and WAF platforms, WAF and DDoS deployment, Zero Trust rollout, DNS cutovers, SASE and production hardening. You will work within properly planned and governed client projects. The Delivery Manager owns the project plan and delivery governance, while the Principal Architect provides technical authority and owns the overall design. Your responsibility is the build, validation and client-facing technical implementation . The client portfolio includes French banks, industrial groups, public bodies and media organisations. You will regularly work directly with their technical teams in French, explaining what you are implementing, why particular decisions have been made and how production changes will be managed. This is not a back-office engineering role . We are hiring at two levels: Senior Engineer: capable of owning a Cloudflare migration end to end and independently leading technical conversations with clients. Mid-Level Engineer: strong network/security fundamentals and implementation experience, with the opportunity to deepen Cloudflare expertise through structured training and certification.<p></p><h3>What You Will Do</h3>Cloudflare Implementation & Migration<p></p><p>Configure and deploy Cloudflare environments across DNS, CDN and caching, WAF, DDoS mitigation, rate limiting, Bot Management, Zero Trust and Access, tunnels and SASE components . Deliver migrations from incumbent platforms, particularly Akamai and other CDN/WAF providers . Handle rule translation, traffic cutover planning, staged deployment and rollback design. Plan and execute production DNS cutovers , ensuring a validated rollback is available at every stage. Build and deliver pilots and proofs of concept, from individual applications through to full production rollouts. Test, validate and tune deployed environments, including cache-hit ratio, latency, WAF false positives and other client-relevant performance characteristics.</p><p>Client-Facing Technical Delivery</p><p>Lead technical working sessions with client teams in French, including workshops, configuration reviews, cutover rehearsals and go-live calls. Explain technical decisions, risks and implementation considerations clearly to both engineers and management stakeholders. Produce client-facing technical documentation in French and English , including configuration records, runbooks, cutover plans and project-closure documentation. Identify and raise technical or delivery risks as soon as they become visible rather than allowing them to surface late in the project.</p><p>Working Within the Delivery Model</p><p>Work according to the project plan established by the Delivery Manager. Provide clear and accurate progress updates and flag potential delays or blockers early. Escalate architecture and design questions to the Principal Architect rather than making unapproved architectural changes during delivery. Maintain accurate project timesheets and record effort against the appropriate projects. Identify and communicate potential out-of-scope client requests to the Delivery Manager. Deliver a structured handover into managed services at project closure, including complete documentation, runbooks and known risks, allowing the support team to operate the environment effectively from day one.</p><p>Collaboration & Knowledge Sharing</p><p>Work with implementation engineers in Dubai and Poland, managed services teams in Morocco and the Philippines, and pre-sales and architecture teams in France. Use Zoho Projects and BrixioOne as the source of truth for project tasks, documentation and reporting. Contribute to BRIXIO's internal knowledge base and reusable implementation patterns and playbooks. Support managed services teams with escalations requiring deeper implementation expertise. Share technical knowledge across the wider delivery organisation.</p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p><br></p><p></p><p><strong>Desired Candidate Profile</strong></p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p>Mid-Level Engineer 3+ years of relevant experience in network, security or cloud environments. Alternatively, strong technical support or NOC experience combined with genuine implementation exposure. Strong technical fundamentals and the ability to develop deeper Cloudflare expertise.</p><p>For Both Levels</p><p>Experience working within a professional services, consultancy, MSP or systems integrator environment with committed project timelines. Experience with production cutovers or migrations under formal change control is a significant advantage. Confidence working directly with external clients.</p><p>Languages</p><p>Full professional fluency in both French and English is a hard requirement. French is the primary working language for this portfolio. You will conduct technical workshops, participate in cutover and go-live calls, and prepare client-facing technical documentation in French. English is required for collaboration with BRIXIO's international teams and work involving Gulf and Asian accounts. Both French and English will be assessed during the interview process.</p><p></p><h3>How You Work</h3>We are looking for someone who is: Rigorous and methodical when working with production environments. Disciplined about documenting configurations and changes as work progresses. Comfortable working directly with clients, including when communicating technical risks or problems. Honest about the limits of their knowledge and willing to involve the Principal Architect when appropriate. Able to distinguish between genuine technical blockers and issues that simply require additional implementation time. Comfortable working remotely within an international team spanning Morocco, France, the Gulf, Poland and the Philippines.<p></p>
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