Real Estate Sales Jobs in Morocco
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<span><span>Animer les interviews et ateliers avec les Category Managers, Merchandisers et autres parties prenantes métiers.</span><br><span>Recueillir, analyser et formaliser les besoins fonctionnels.</span><br><span>Définir la matrice décisionnelle et le dictionnaire des KPIs Merchandising.</span><br><span>Formaliser les règles de gestion et les méthodes de calcul des indicateurs.</span><br><span>Traduire les besoins métiers en spécifications fonctionnelles et techniques (SFD/STD).</span><br><span>Définir les cas d’usage liés à la rentabilité de l’espace, à l’assortiment et aux planogrammes.</span><br><span>Participer au Data Mapping entre les données Apollo en couche Silver et les données commerciales existantes en couche Platinum.</span><br><span>Travailler avec les équipes Data Engineering et Power BI pour garantir la cohérence entre les besoins métiers et leur implémentation.</span><br><span>Contribuer à la conception des maquettes UX/UI du dashboard MVP.</span><br><span>Participer à la recette fonctionnelle et à la validation des résultats.</span><br><span>Contribuer à la rédaction du guide utilisateur et à l’accompagnement des métiers vers la Self-BI.</span><br></span><br><span>Profil<span>Plus de 5 ans d’expérience en Business Analysis / AMOA BI ou Data.</span><br><span>Expertise fonctionnelle en Merchandising / Retail / Grande Distribution.</span><br><span>Bonne connaissance du Space Planning et idéalement de la solution Apollo.</span><br><span>Maîtrise des KPIs de rentabilité surfacique.</span><br><span>Expérience dans la rédaction de spécifications fonctionnelles et techniques.</span><br><span>Capacité à formaliser des règles de gestion et des dictionnaires de données.</span><br><span>Expérience dans la conduite d’ateliers métiers et la coordination avec des équipes techniques.</span><br><span>Bonne compréhension des modèles décisionnels et des outils BI.</span><br><span>La connaissance de Power BI constitue un atout.</span><br></span><br> </div>
<p>Participate in the construction and renovation of infrastructure serving the territories. Join a Group in full development in France and internationally (4 billion euros in turnover). Integrate a company composed of nearly 23,000 men and women united around 3 strong values: unity, transparency, and ambition. Accept to live a rich experience by joining teams of passionate people.</p><p>We are looking for a passionate Works Engineer (H/F) to supervise and coordinate our construction projects. As a Works Engineer, your main mission would be to guarantee the results of your sites through planning, organization, procurement, and monitoring of sites in terms of cost, quality, deadlines, and safety.</p><p>Your responsibilities will be to ensure monitoring on the detailed aspects below:</p><p><strong>1 Quality, Health, Safety, Environment</strong></p><ul><li>Leads site meetings concerning safety, quality, and environmental points in accordance with his hierarchy's instructions;</li><li>Writes or participates in the drafting of QHSE instructions and ensures the application of rules (PPSPS, PAQ, PAE...) through execution procedures;</li><li>Informs the QSE Manager of dysfunctions encountered;</li><li>Handles non-conformities and implements adequate corrective actions;</li><li>May be responsible for QHSE onboarding of new employees on site;</li><li>Participates in accident and dangerous situation analyses;</li><li>Conducts QHSE site visits.</li></ul><p><strong>2 Study of the file / Preparation / Site Monitoring / Acceptance and End of Site:</strong></p><ul><li>Ensures the management of one or more sites;</li><li>Assists the Works Director in responding to calls for tenders;</li><li>Receives, studies, and analyzes market elements (plans, profiles);</li><li>Coordinates execution studies (plan, calculation notes, profile);</li><li>Develops the detailed site budget (material volume, necessary human and material resources);</li><li>Makes authorization requests and obtains the necessary documents for site setup;</li><li>Drafts execution methods and procedures with his site manager;</li><li>Organizes document control for sites;</li><li>Consults service providers (suppliers, subcontractors), places orders, and gives instructions to subcontractors;</li><li>Sets objectives with site managers: team constitution, development of team scheduling to ensure business continuity;</li><li>Monitors site activity;</li><li>Evaluates the quality of services provided by different stakeholders (subcontractors and suppliers);</li><li>Controls the production and quality of as-built plans;</li><li>Ensures the administrative and financial management of sites (accounting, monitoring of customer and supplier invoicing);</li><li>Manages the interventions of surveyors and laboratory technicians;</li><li>Participates in the acceptance of the work in the presence of the client and the works director.</li></ul><p><strong>TECHNICAL SKILLS</strong></p><p>You demonstrate:</p><ul><li>Mastery of office tools and specific software (autocad, Project);</li><li>Budgetary control;</li><li>Knowledge of the Group's common procedures in terms of HQSE;</li><li>Ability to analyze a technical file.</li></ul><p><strong>Required profile</strong></p><p>Qualifications required:</p><ul><li>You have:</li><li>Bac +5 or significant professional experience in the role;</li><li>Mobility;</li><li>Driving license.</li></ul><p><strong>TECHNICAL SKILLS</strong></p><p>You demonstrate:</p><ul><li>Mastery of office tools and specific software (autocad, Project);</li><li>Budgetary control;</li><li>Knowledge of the Group's common procedures in terms of HQSE;</li><li>Ability to analyze a technical file and propose technical and financial modifications;</li><li>Knowledge of the different trades involved on site;</li><li>Development of operating methods.</li></ul><p><strong>BEHAVIORAL SKILLS</strong></p><p>You are endowed with:</p><ul><li>The ability to analyze and strong proactivity to quickly find technical or financial solutions;</li><li>Relational and managerial skills;</li><li>Adaptability to interface with very diverse stakeholders (client, site personnel);</li><li>Negotiation skills;</li><li>Anticipation skills.</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications required:<ul><li>You have:</li><li>Bac +5 or significant professional experience in the role;</li><li>Mobility;</li><li>Driving license.</li></ul><strong>TECHNICAL SKILLS</strong><p>You demonstrate:</p><ul><li>Mastery of office tools and specific software (autocad, Project);</li><li>Budgetary control;</li><li>Knowledge of the Group's common procedures in terms of HQSE;</li><li>Ability to analyze a technical file and propose technical and financial modifications;</li><li>Knowledge of the different trades involved on site;</li><li>Development of operating methods.</li></ul><strong>BEHAVIORAL SKILLS</strong><p>You are endowed with:</p><ul><li>The ability to analyze and strong proactivity to quickly find technical or financial solutions;</li><li>Relational and managerial skills;</li><li>Adaptability to interface with very diverse stakeholders (client, site personnel);</li><li>Negotiation skills;</li><li>Anticipation skills.</li></ul>
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<br>Company Description<br><br><p>Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul and unique joie de vivre. Gastronomy, wellbeing and exceptional views enhance your stay.</p><br><p>With a privileged location near the Old Medina, the business district and the port, your stay is in the beating heart of Casablanca. Our teams are at your service, creating personalised experiences for beautiful memories of your time in Morocco.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Develop and implement the hotel's financial planning and budgeting process, in alignment with the hotel's strategic goals and objectives.</li><li>Monitor and review budget performance regularly, identifying areas for improvement and cost-saving opportunities.</li><li>Prepare and present accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial metrics to the hotel's management and ownership.</li><li>Analyse financial data to provide insights into the hotel's performance and make strategic recommendations for improvement. </li><li>Work closely with the revenue management team to set room rates and optimize revenue through effective pricing strategies.</li><li>Monitor and analyse revenue streams from various hotel operations, such as room revenue, food and beverage, and other ancillary services.</li><li>Implement cost control measures to manage expenses efficiently without compromising on service quality and guest satisfaction.</li><li>Review and approve expenditures, ensuring compliance with budgetary guidelines and procurement procedures.</li><li>Oversee the financial operation of the hotel.</li><li>Co-ordinate an effective and efficient Payroll Management/Resource allocation through establishing a flexible work force throughout the Division, based on the principles of multi-skilling and multi-tasking.</li><li>Ensure compliance with all relevant financial regulations, accounting standards, and local tax laws.</li><li>Coordinate and liaise with external auditors during the hotel's annual audit process.</li><li>Oversee cash flow management and maintain adequate cash reserves to meet operational needs.</li><li>Implement and monitor cash handling procedures to minimize risks of fraud or theft.</li></ul><ul><li>Collaborate with the hotel's executive team to develop financial strategies that support overall business objectives.</li></ul><ul><li>Conduct financial analysis to assess investment opportunities, cost-effectiveness on various initiatives.</li><li>Provide tools for future planning and control.</li><li>Ensure that invoices and petty cash are paid and recorded correctly.</li><li>Ensure that remittances are received and recorded correctly</li><li>Support the preparation and processing of journals for all transactions at month-end ensure these are correctly recorded in the general ledger and prepare financial statements accordingly.</li><li>Lead and supervise the finance team, including accountants and financial analysts, providing guidance and support in their roles.</li><li>Facilitate training and development opportunities to enhance the team's financial acumen.</li><li>Ensure that all financial reports are submitted accurately and on time.</li><li>Ensure smooth management of the accounting department and refer those matters that are relevant to the Financial Controller.</li><li>Oversee the implementation and monitoring of internal controls to safeguard assets, mitigate financial risks, and detect any potential discrepancies or fraudulent activities.</li><li>Ensure all historical information is filed in a way that provides easy access, including microfilming or other storage where necessary.</li><li>Organize vacation planning for the Finance and Accounts Department.</li><li>Protect the owners and the management company’s interest in the hotel assets and operations.</li><li>Participates in, and contributes to all material property decisions, providing financial leadership.</li><li>Consults with, and supports activities of RVP & Managing Director and members of Executive Committee.</li><li>Understand and manage the Management Agreement terms, priorities, performance tests and incentive fees distribution requirements</li><li>Manage and control the Owner’s monthly reporting package as per Hotel Management Agreement (HMA).</li><li>Maintain confidentiality of proprietary information at all time</li><li>Liaise with Owners and Accor Regional Office in a courteous and professional way, respond with complete and accurate information</li><li>Maintain transparent communication with Owners, providing regular, detailed financial reports to ensure they are informed of the hotel's performance, profitability, and investment opportunities.</li><li>Provide financial insights and strategic recommendations to the hotel management and ownership to guide decision-making, ensuring sustainable growth and profitability.</li></ul><br>Qualifications<br><br><p><strong>EXPERIENCE & QUALIFICATIONS</strong></p><br><ul><li>Degree in Finance, Accounting or a related field & professional accounting qualification</li><li>Minimum 5 years’ experience in a hotel in an Executive role</li><li>Excellent leadership skills with the ability to manage and motivate finance teams.</li><li>Strong verbal and written communication skills to effectively interact with owners, senior management, and other departments.</li><li>Strong analytical skills with a keen eye for detail and a proactive approach to solving financial issues.</li><li>Ability to assess financial risks and implement strategies to mitigate them.</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li><li>Drive top performance to achieve exceptional results</li></ul> </div>
<p><font dir="auto"><font dir="auto">As a </font><em><strong><font dir="auto">Senior Data Scientist</font></strong></em><font dir="auto"> , you will be responsible for the following tasks:</font></font><em> <strong><font dir="auto"></font></strong> </em><font dir="auto"></font></p> <p> <strong><font dir="auto"><font dir="auto">- Development of predictive and prescriptive models:</font></font></strong> </p> <ul> <li><font dir="auto"></font><strong><font dir="auto"><font dir="auto">Design and train Customer Segmentation</font></font></strong><font dir="auto"><font dir="auto"> models </font><font dir="auto">(clustering, RFM, behavioral profiling).</font></font></li> <li><font dir="auto"></font><strong><font dir="auto"><font dir="auto">Develop personalized recommendation</font></font></strong><font dir="auto"><font dir="auto"> engines </font><font dir="auto">(collaborative filters, content-based, hybrid systems) to improve cross-selling and upselling.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Developing Prediction and Detection Models:</font></font></strong><font dir="auto"><font dir="auto"> Churn, propensity, risk scoring, transaction volume forecasting </font></font><strong><font dir="auto"><font dir="auto">and detection of anomalies / behavioral rules for the fight against money laundering (AML / Anti Money Laundering)</font></font></strong> </li> </ul> <p> <strong><font dir="auto"><font dir="auto">- </font></font></strong> <strong><font dir="auto"><font dir="auto">Data and model engineering:</font></font></strong> </p> <ul> <li><font dir="auto"><font dir="auto">Collaborating with Data Engineers to define features and prepare the necessary training pipelines from the Datalakehouse (Cassandra, Hive, etc.).</font></font></li> <li><font dir="auto"><font dir="auto">Implement </font></font><strong><font dir="auto"><font dir="auto">MLOps</font></font></strong><font dir="auto"><font dir="auto"> best practices : model versioning, deployment automation, production performance monitoring (drift, bias).</font></font></li> </ul> <p> <strong><font dir="auto"><font dir="auto">- Added value to the business:</font></font></strong> </p> <ul> <li><font dir="auto"><font dir="auto">Translate business needs (e.g., reduce churn, increase conversion rate) into Data Science problems.</font></font></li> <li><font dir="auto"><font dir="auto">Interpret the model results and communicate the insights to Product Owners and business stakeholders.</font></font></li> <li><font dir="auto"><font dir="auto">Contribute to the enrichment of source systems and the Datalakehouse with predictive data.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><strong>Qualifications </strong><p></p> <ul> <li> <strong><font dir="auto"><font dir="auto">Education:</font></font></strong><font dir="auto"><font dir="auto"> Engineering degree (Bac+5) with a specialization in Data Science, Artificial Intelligence or Statistics/Applied Mathematics.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Experience:</font></font></strong><font dir="auto"><font dir="auto"> 35 years of confirmed experience on similar predictive modeling and recommendation systems projects.</font></font></li> <li> <strong>Comp tences Techniques :</strong> </li> <li> <strong><font dir="auto"><font dir="auto">Mastery of ML:</font></font></strong><font dir="auto"><font dir="auto"> Classical algorithms (regression, classification, clustering, time series) and Deep Learning (if applicable).</font></font></li> <li> <strong>Frameworks IA :</strong> Ma trise des biblioth ques Python (Scikit-learn, Pandas, XGBoost, TensorFlow ou PyTorch).</li> <li> <strong><font dir="auto"><font dir="auto">Big Data & Tools:</font></font></strong><font dir="auto"><font dir="auto"> Knowledge of distributed environments (Spark/PySpark) and NoSQL databases (Cassandra, MongoDB).</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Ops & CI/CD:</font></font></strong><font dir="auto"><font dir="auto"> Familiarity with containerization environments (Docker) and model lifecycle management (MLOps).</font></font></li> <li> <strong><font dir="auto"><font dir="auto">technological environment:</font></font></strong><font dir="auto"><font dir="auto"> Cloudera Data Platform, Microservices Architecture, Kafka, API Gateway (Axway), Keycloak.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Methodology:</font></font></strong><font dir="auto"><font dir="auto"> Working in Agile mode (Scrum of Scrums, weekly follow-up committees).</font></font></li> <li> <strong>Collaboration :</strong> quipe pluridisciplinaire (Data Engineers, Lead Tech, Product Owners, Experts m tier).</li></ul>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>A major player in mass retailing, LABELVIE is looking for a<strong>Regional Director M/F</strong>to manage the performance of a group of stores, ensuring the achievement of commercial, human, and operational objectives.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><p><strong>Deploy operational strategy</strong></p><br><br><ul><li>Translate strategic orientations to the regional level.</li><li>Ensure regular field presence to support stores and guarantee compliance with brand standards.</li></ul><p><strong>Manage store performance</strong></p><br><br><ul><li>Define objectives for Store Managers and monitor their achievement.</li><li>Consolidate and analyze management indicators for your region.</li><li>Analyze results and implement corrective action plans with field teams.</li></ul><p><strong>Operational Management</strong></p><br><br><ul><li>Supervise, coach, and develop Store Directors and Managers.</li><li>Participate in the recruitment of managers and support their integration.</li><li>Develop skills, foster team engagement, and promote a performance culture.</li></ul><p><strong>Ensure customer experience</strong></p><br><br><ul><li>Encourage the sharing of best practices among teams.</li><li>Guarantee a consistent customer experience that meets brand requirements.</li></ul><p><strong>Ensure compliance with internal procedures, safety, and hygiene in points of sale</strong></p><br><br> <br> Required profile : <p><strong>Profile Sought:</strong></p><br><br><ul><li>Higher education Bac+5 (Business School, Master's degree, or Engineering degree).</li><li>Proven experience in managing a network of stores or a multi-site area in <strong>Mass Retailing, Retail, GMS, or FMCG</strong>.</li><li>Excellent command of commercial and operational performance indicators.</li><li>Significant experience in managing multi-site teams.</li><li>Strong ability to unite, support, and develop managers.</li><li>Results-oriented with a strong taste for fieldwork.</li><li>Proficiency in performance analysis and management tools.</li></ul><br> <br><br> </div>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
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<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
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Job : <p>Your mission will be:</p><br><br><ul><li>Analyze the project / Understand the needs.</li><li>Produce clean and efficient code by freeing up tedious tasks thanks to AI.</li><li>Define the technical structure, data models, and business logic using AI as a brainstorming partner to develop, validate, and discuss your architectural ideas.</li><li>Control AI tools (Agents, Copilot, Cursor...) to quickly generate "boring" code (boilerplate, CRUD, unit tests) and implement your directives.</li><li>Use AI to audit existing code, propose optimizations, and ensure "Clean Architecture" code.<br> </li></ul> <br> <br> Required profile : <ul><li>You have a degree equivalent to a 2-year or 3-year technical degree in Computer Development.</li><li>Level: Solid technical skills required, no strict requirement for years of experience.</li></ul><p>Technical Stack:</p><br><br><ul><li>.NET Core 8/9, C# 12, Entity Framework Core</li><li>SQL Server (multi-tenant architecture, database-per-client)</li><li>ASP.NET Core Web API, REST API, JWT , Hangfire</li><li>Clean Architecture, Repository Pattern</li><li>Git, DevOps, Visual Studio</li><li>AI Tools: ChatGPT, Claude, Gemini, Cursor</li></ul><p>Essential Skills:</p><br><br><ul><li>Advanced mastery of .NET Core, C#, EF Core, and SQL Server</li><li>Expertise in REST API design and Clean Architecture</li><li>Experience with multi-tenant architecture (major plus)</li><li>Ability to formulate precise and contextual AI prompts</li><li>Critical validation of AI-generated code (security, performance)</li><li>Analytical mindset and design of scalable systems</li></ul><p>This position is for you, do not hesitate to send us your applications!</p><br><br> <br><br> </div>
<p> <strong>JOB SUMMARY</strong> </p>
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<p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p>
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<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</p>
<p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p>
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<p> <strong>Supporting Management of Front Desk Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and building mutual trust, respect, and cooperation among team members.</p>
<p> Serving as a role model to demonstrate appropriate behaviors.</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p>
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<p> <strong>Ensuring Exceptional Customer Service </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Sets a positive example for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Ensures employees understand customer service expectations and parameters.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
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<p> <strong>Managing Projects and Policies</strong> </p>
<p> Implements the customer recognition/service program, communicating and ensuring the process.</p>
<p> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p>
<p> Supervises same day selling procedures to maximize room revenue and control property occupancy.</p>
<p> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</p>
<p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
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<p> <strong>Supporting Human Resource Activities </strong> </p>
<p> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p>
<p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p> Participates in employee progressive discipline procedures.</p>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Senior Regulatory Associate, Regulatory Affairs, Strategic Global Labeling- Operations assists with creation and maintenance in prescription drug, over the counter (OTC), cosmetic and/or device product labeling in Regulatory Information Management and global labeling systems to meet regulatory requirements. Actively contributes to the development and implementation of product labeling for marketed products and for monitoring the labeling activity in the RIM system for products and ensuring the completeness and accuracy of RIM data. Works with Strategic Global Labeling and submission teams to provide appropriate guidance for managing the lifecycle of product submissions, applications and authorizations in the RIM system, as described in functional area procedures; and is responsible for managing product drug listings (US SPL and CA SPM) and products in development. Serves as regulatory labeling operations representative on relevant project teams. Independently performs job tasks and interfaces with cross-functional groups as needed. </p><br><p>Responsibilities: </p><br><p>•Assists with creating ores and maintaining product labeling in the RIM global labeling systems including redlined, proposed and cumulative labeling documents. </p><br><p>•Represents Strategic Global Labeling- Operations in cross-functional meetings regarding business processes and implementation of RIMGLS system updates. </p><br><p>•Demonstrates ability to use electronic-based applications and systems, such as MSOffice, DocX Tool, Label/Regulatory Intelligence platforms, eDMS, data analytics tool(s), etc., for completing daily tasks </p><br><p>•Responsible (with manager’s oversight as needed) for educating internal customers on Regulatory information issues including commercial, public affairs, clinical development, legal, quality and others who contribute to RIM. </p><br><p>• Demonstrates ability to apply knowledge in a regulated environment, and functions independently in decision making for routine issues, while completing labeling inquiries from cross-functional areas, often under tight timelines. </p><br><p>•Provides SME support on labeling systems and processes. Troubleshoots errors and system performance issues related to the RIM systemGLS. Coordinates with Program Support and IT to identify and resolve GLS RIMsystem issues. </p><br><p>•Consistently exercises good judgment in the application of policies and regulations. Works well with other individuals and departments in solving problems. </p><br><p>•Prepares routine communications for functional area and senior leadership as requested, including core labeling information dissemination. </p><br><p>•Executes business processes for product information management within RIM system, labeling document reviews (format and content) and for US drug listings and CA XML-PM tasks. </p><br><p>•May informally manage the work of other department members. Assists in training of new personnel and in the development of department processes/policies. </p><br><br>Qualifications<br><br><p>Required:</p><br><ul><li>Education: Bachelor’s degree in (pharmacy, biology, chemistry, medical technology pharmacology) related life sciences, or Associate’s degree and 8 years related experience </li><li>Required Experience: 3+ years in regulatory affairs, R&D or related area. </li><li>Experience working in a complex global matrix environment with diverse team members. Strong communication skills, both oral and written, and strong attention to detail, with problem-solving skills </li><li>Preferred Experience: Experience working with electronic regulatory submissions, software tools, and data standards, prior experience in a regulatory affairs strategy role preferred. </li><li>Note: Higher education may compensate for years of experience </li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Mission principale Le/La Responsable MEAD assure la gestion opérationnelle, administrative et réglementaire du Magasin et Aire de Dédouanement.<br> Il/Elle veille à la bonne gestion des marchandises placées sous douane, depuis leur entrée au MEAD jusqu’à leur sortie, en garantissant la conformité des opérations avec la réglementation douanière en vigueur, la fiabilité des stocks et le respect des délais de traitement.<br> Principales responsabilités Gestion opérationnelle du MEAD Superviser l’ensemble des opérations d’entrée, de stockage, de manutention et de sortie des marchandises.<br> Organiser et contrôler la réception des marchandises sous douane.<br> Garantir la traçabilité physique et informatique des marchandises.<br> Veiller à la conformité des mouvements de marchandises avec les documents douaniers correspondants.<br> Superviser les opérations de dépotage, empotage, contrôle, pesage et mise à disposition des marchandises.<br> Suivre les marchandises en attente de dédouanement et identifier les dossiers bloqués ou litigieux.<br> Optimiser les délais de séjour des marchandises au sein du MEAD.<br> Assurer la fiabilité permanente des stocks physiques et informatiques.<br> Gestion douanière et conformité Garantir le respect de la réglementation douanière applicable aux MEAD.<br> Veiller à la conformité des déclarations sommaires d’entrée et des documents accompagnant les marchandises.<br> Superviser les opérations liées au transit et au dédouanement des marchandises.<br> Assurer le suivi des dossiers auprès de l’Administration des Douanes.<br> Veiller au respect du cahier des charges relatif à l’exploitation du MEAD.<br> Préparer et accompagner les contrôles et audits effectués par les autorités douanières.<br> Identifier les anomalies et mettre en place les actions correctives nécessaires.<br> Assurer une veille régulière sur les évolutions de la réglementation douanière.<br> Gestion des outils et reporting Assurer le suivi des opérations à travers les systèmes douaniers et les outils de gestion du MEAD.<br> Maîtriser l'utilisation des plateformes et outils liés aux opérations douanières, notamment BADR et PortNet.<br> Mettre en place et suivre les tableaux de bord de l’activité.<br> Produire les reportings périodiques à destination de la Direction.<br> Suivre les principaux indicateurs : volumes traités, délais de séjour, anomalies de stock, dossiers en souffrance, productivité et qualité de service.<br> Management des équipes Encadrer et organiser les équipes opérationnelles du MEAD : agents de magasin, agents de quai, manutentionnaires et collaborateurs administratifs.<br> Organiser les plannings et répartir les tâches selon les volumes d’activité.<br> Veiller au respect des procédures internes et des exigences douanières.<br> Former et sensibiliser les équipes aux procédures MEAD, aux règles de sécurité et aux exigences de traçabilité.<br> Garantir la discipline opérationnelle et la qualité des opérations réalisées.<br> Sécurité et organisation du site Veiller à la sécurisation permanente des marchandises placées sous douane.<br> Garantir le respect des procédures d’accès au MEAD.<br> S’assurer du bon fonctionnement des dispositifs de surveillance et de sécurisation du site.<br> Veiller au respect des règles HSE et des procédures internes.<br> Participer à l’amélioration continue de l’organisation et des processus du MEAD.<br> Profil recherché Formation supérieure Bac+5 en Logistique, Transport, Commerce International, Douane ou équivalent.<br> Expérience professionnelle de 5 ans minimum dans un poste similaire.<br> Une expérience directe dans la gestion ou l'exploitation d'un MEAD est fortement souhaitée .<br> Très bonne connaissance de la réglementation douanière marocaine.<br> Bonne maîtrise des opérations de transit, import/export et dédouanement.<br> Maîtrise des outils et systèmes liés aux opérations douanières, notamment BADR et PortNet .<br> Bonne maîtrise des outils informatiques et des systèmes de gestion de stock/WMS.<br> Expérience en management d’équipes opérationnelles.<br></span> </div>
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