Restaurant Assistant Manager Jobs in Morocco
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Due to the work permit policy in the country, we are looking for local candidates.</p><br><br><br><p>The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.</p><br><br><br><br><br><br><br> </div>
<p>JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, concierge ) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.</p><h3>Leading Room Operations Team</h3><p>Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them.</p><h3>Managing Property Rooms Operations Function(s)</h3><p>Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs.</p><h3>Managing and Monitoring Activities that Affect the Guest Experience</h3><p>Understands the brand's service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements.</p><h3>Managing Profitability</h3><p>Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department.</p><h3>Conducting Human Resources Activities</h3><p>Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concern. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Celebrates successes and publicly recognizes the contributions of team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p>
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<b>Position:</b>Sales Operations Associate (English/German Speaker)<br><br><b>Job Description:</b><p><b><span>Arrow Enterprise Computing Solutions</span></b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b><span>ARROW ECS Morocco</span></b> is strengthening its teams and is looking for a <b><span>sales operation associate (English / German Speaker ).</span></b></p><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><ul><li><span>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</span></li><li><span>Providing administrative support to the sales team,</span></li><li><span>Handling Vendor requests and issues related to orders</span></li></ul><br><p><b><span>Who are we looking for?</span></b></p><br><br><ul><li><span>Currently enrolled and pursuing a bachelor’s or master’s Degree</span></li><li><span>Fluent level in </span><span><b><span>(English / German Speaker ).</span></b></span></li><li><span>Excellent written and oral communication skills,</span></li><li><span>Ability to work in teams and collaborate with other departments,</span></li></ul><p><b><span>What is in it for you?</span></b></p><br><br><ul><li><span>Full Permanent contract,</span></li><li><span>Social advantage: CNSS, CIMR, Health insurance,</span></li><li><span>Very good working atmosphere in a team of passionate collaborators,</span></li><li><span>Work culture where you can make an impact,</span></li><li><span>Working within an international organization, recognized worldwide in its sector.</span></li></ul><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<b>Position:</b>Sales Operations Associate (English Speaker)<br><br><b>Job Description:</b><p><b><span><br>Job Description</span></b></p><br><br><p><span>Job Description</span></p><br><br><p><b><span>About US:</span></b></p><br><br><p><b><span>Arrow Enterprise Computing Solutions</span></b><span>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</span></p><br><br><p><span>As part of its growth, </span><b><span>ARROW ECS </span></b><span>is strengthening its teams and is looking for a </span><b><span>sales operation associate (English speaker)</span></b><span>,</span></p><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><ul><li><span>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</span></li><li><span>Providing administrative support to the sales team,</span></li><li><span>Handling Vendor requests and issues related to orders</span></li></ul><br><p><b><span>Who are we looking for?</span></b></p><br><br><ul><li><span>Fluent level in </span><b><span>(English C1)</span></b></li><li><span>Excellent written and oral communication skills,</span></li><li><span>Ability to work in teams and collaborate with other departments,</span></li></ul><p><b><span>What is in it for you?</span></b></p><br><br><ul><li><span>Full Permanent contract,</span></li><li><span>Social advantage: CNSS, CIMR, Health insurance,</span></li><li><span>Very good working atmosphere in a team of passionate collaborators,</span></li><li><span>Work culture where you can make an impact,</span></li><li><span>Working within an international organization, recognized worldwide in its sector.</span></li></ul><br><p><span>#LI-YB1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<b>Position:</b>Sales Operation Associate (Italian speaker)<br><br><b>Job Description:</b><p>Job Description</p><br><br><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for a <b>sales operation associate (Italian speaker)</b>,</p><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</li><li>Providing administrative support to the sales team,</li><li>Handling Vendor requests and issues related to orders</li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li>Fluent level in <b>(Italian C1)</b></li><li>Excellent written and oral communication skills,</li><li>Ability to work in teams and collaborate with other departments,</li></ul><p><b>What is in it for you?</b></p><br><br><ul><li>Full Permanent contract,</li><li>Social advantage: CNSS, CIMR, Health insurance,</li><li>Very good working atmosphere in a team of passionate collaborators,</li><li>Work culture where you can make an impact,</li><li>Working within an international organization, recognized worldwide in its sector.</li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><b>About the location:</b><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 185 rooms, 3 food and beverage outlets, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 185 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. <br><b>What you will do:</b> <br><ul><li>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. <br></li><li>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. <br></li><li>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..<br></li><li>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. <br></li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. <br></li><li>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. <br></li><li>Providing arriving guests with a hotel orientation.<br></li><li>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. <br></li><li>Assist overnight MOD with guests requests. <br></li><li>Works harmoniously and professionally with co-workers.<br></li></ul><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u> </b><br><b>**only selected candidates will be contacted</b><br>Learn more about what is like to work at Four Seasons – Visit us: <br>https://jobs.fourseasons.com <br><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u> <br><u>https://www.facebook.com/Fourseasonsjobs</u> <br><u>https://twitter.com/FourSeasonsJobs</u> <br>The management level for this position is:<br>Operations - Individual Contributor<br>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.<br><br><br><br><br><br> </div>
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<span><br>JOB SUMMARY <br>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Maintains accurate reservation system information.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Establishes long-range objectives and specifying the strategies and actions to achieve them.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation.<br>• Communicates proactively with properties regarding rate restrictions and strategy.<br>• Manages rooms inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Supports cluster selling initiatives by working with all reservation centers.<br>• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.<br>• Promotes and protects brand equity.<br>Building Successful Relationships<br>• Develops and manages internal key stakeholder relationships in a proactive manner.<br>• Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>Additional Responsibilities <br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Attends staff/forecast/long range meetings as requested by properties.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<b>Position:</b>Inside Sales Associate<br><br><b>Job Description:</b><p><b>About us:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate (French speaker)</b></p><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</li><li>Become aware of the products and services sold by the company,</li><li>Offer customers information on products and services,</li><li>Assess customers' needs and offer them adapted solutions,</li><li>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li>Fluent level in <b>French (C1) & (B2 level in English)</b></li><li>Excellent written and oral communication skills,</li><li>Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments,</li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li>Full Permanent contract, Net salary & bonus,</li><li>Social advantage: CNSS, CIMR, Health insurance,</li><li>Very good working atmosphere in a team of passionate collaborators,</li><li>Work culture where you can make an impact,</li><li>Working within an international organization, recognized worldwide in its sector.</li></ul><br><p>#LI-NG1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Inside Sales Associate (France)<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate (French speaker)</b></p><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</li><li>become aware of the products and services sold by the company,</li><li>Offer customers information on products and services,</li><li>Assess customers' needs and offer them adapted solutions,</li><li>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li>Fluent level in <b>French (C1) & (B2 level in english)</b></li><li>Excellent written and oral communication skills,</li><li>Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments,</li><li>Freshly Graduated candidates accepted.</li></ul><p><b>What is in it for you?</b></p><br><br><ul><li>Full Permanent contract, Net salary & bonus,</li><li>Social advantage: CNSS, CIMR, Health insurance,</li><li>Very good working atmosphere in a team of passionate collaborators,</li><li>Work culture where you can make an impact,</li><li>Working within an international organization, recognized worldwide in its sector.</li></ul><br><p>#LI-NG1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong><span>CFS & NTM PLANNING ASSOCIATE</span></strong></p><br>
<p><span>We are seeking a proactive and detail-oriented <strong>CFS & NTM Planning Associate</strong> in Tetouan, Morocco, to join our Manufacturing Services team.</span></p><br>
<p><strong><span>WHAT YOU WILL BE DOING</span></strong></p><br>
<p><span>As a CFS & NTM Planning Associate, you will be responsible for planning and ensuring the timely availability of CFS and NTM raw materials to support production requirements. You will develop, maintain, and adjust material supply plans based on production demand, inventory targets, available stock, supplier lead times, and supply constraints while preventing shortages and excess inventory.</span></p><br>
<p><span>You will coordinate with Procurement, suppliers, and Logistics to ensure timely material deliveries. You will track delivery status, supplier performance, and inventory risks and propose appropriate mitigation actions when required.</span></p><br>
<p><span>You will work closely with Production Planning, Procurement, Warehouse, Quality, and Production teams to align material availability with production schedules. You will review demand changes and update material plans accordingly to maintain supply continuity.</span></p><br>
<p><span>You will support New Product Development projects by planning material readiness in line with project milestones and launch timelines, ensuring that all required materials are available on time for successful product introductions.</span></p><br>
<p><span>You will also maintain accurate planning master data in SAP, including material parameters, lead times, safety stock, and planning settings. You will prepare planning reports, material availability analyses, and KPI dashboards to support decision-making. Additionally, you will analyze inventory performance and contribute to stock optimization, write-off reduction, inventory accuracy, continuous improvement, and supply reliability.</span></p><br>
<p><strong><span>EDUCATION</span></strong></p><br>
<p><span>University degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field.</span></p><br> <p><strong><span>WORK EXPERIENCE</span></strong></p><br> <p><span>Minimum three (3) years of experience in Material Planning, Supply Planning, Production Planning, or Supply Chain. Experience within the FMCG or manufacturing industry is preferred.</span></p><br> <p><span>Experience with SAP MRP and material-planning processes is considered an advantage.</span></p><br> <p><strong><span>SKILLS</span></strong></p><br> <ul>
<li><span>Strong analytical and problem-solving skills</span></li>
<li><span>Excellent planning and organizational abilities</span></li>
<li><span>Good understanding of Material Requirements Planning (MRP), inventory management, and supply-planning principles</span></li>
<li><span>Proficiency in Microsoft Excel</span></li>
<li><span>SAP knowledge is highly preferred</span></li>
<li><span>Strong communication and stakeholder-management skills</span></li>
<li><span>Ability to work under pressure and manage changing priorities</span></li>
<li><span>High level of ownership, accountability, and attention to detail</span></li>
<li><span>Fluency in English; French and Arabic are an advantage</span></li>
</ul>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><ul><li><p>Assist with the <b>set-up of banquet rooms</b>, including arranging tables, chairs, linens, place settings, buffet stations, and décor as instructed.</p><br><br></li><li><p>Support the Chef de Rang and banquet supervisors in ensuring the <b>smooth flow of service</b> during events.</p><br><br></li><li><p>Greet guests and provide <b>attentive, friendly, and timely service</b> throughout the function.</p><br><br></li><li><p>Serve food and beverages in accordance with banquet standards and guest expectations.</p><br><br></li><li><p>Clear plates, glassware, and service items promptly; maintain <b>clean and organized</b> service areas.</p><br><br></li><li><p>Replenish buffet items, beverages, and supplies as needed.</p><br><br></li><li><p>Maintain a high level of <b>hygiene, safety, and sanitation</b> in all working areas.</p><br><br></li><li><p>Assist with post-event <b>breakdown and cleaning</b>, ensuring the room is reset or returned to standard.</p><br><br></li><li><p>Communicate effectively with team members and follow instructions from supervisors.</p><br><br></li><li><p>Uphold company standards of <b>professionalism, grooming, and guest service</b>.</p><br><br></li></ul><br><br><br><br><br> </div>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> </p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Building Successful Relationships that Generate Sales Opportunities</strong> </p>
<p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p>
<p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</p>
<p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p>
<p> Manages and develops relationships with key internal and external stakeholders.</p>
<p> Provides accurate, complete and effective turnover to Event Management.</p>
<p> </p>
<p> <strong>Managing Sales Activities</strong> </p>
<p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p> </p>
<p> <strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong> </p>
<p> Identifies new business to achieve personal and location revenue goals.</p>
<p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p>
<p> Closes the best opportunities for the location based on market conditions and location needs.</p>
<p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p>
<p> </p>
<p> <strong>Providing Exceptional Customer Service </strong> </p>
<p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p>
<p> Services our customers in order to grow share of the account.</p>
<p> Executes and supports the company s customer service standards.</p>
<p> Provides excellent customer service consistent with the daily service basics of the company.</p>
<p> Sets a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> </p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<p> <b>Job Title: </b>Business Development Associate<br> <b>Location:</b> Back Office, Kenitra, Morocco<br> <b>Employment Type:</b> Full-Time<br> <b>Job Summary:</b> <br>We are seeking a motivated, detail-oriented, and results-driven <strong>Business Development Associate</strong> to join our government contracting team. The successful candidate will support the identification and evaluation of federal contracting opportunities, conduct market research, coordinate with internal departments, and assist in preparing competitive proposals. This role requires strong analytical, communication, and organizational skills to contribute to the company's growth and business development objectives </p> <strong> Key Responsibilities: </strong> <ul> <li> Research and identify new business opportunities within the U.S. federal government contracting market. </li> <li> Review government solicitations, Requests for Proposals (RFPs), and Requests for Quotations (RFQs). </li> <li> Analyze solicitation requirements, deadlines, evaluation criteria, and submission instructions. </li> <li> Conduct market research to identify potential clients, competitors, subcontractors, and business partners. </li> <li> Assist in preparing, reviewing, and submitting technical and pricing proposals. </li> <li> Coordinate with internal teams, including recruitment, pricing, and proposal development, to ensure timely submissions. </li> <li> Communicate professionally with government representatives, vendors, and potential business partners. </li> <li> Maintain accurate records of business opportunities, proposal submissions, and ongoing projects. </li> <li> Monitor proposal progress and provide regular updates to management. </li> <li> Support the development of business strategies to improve competitiveness and increase contract opportunities. </li> <li> Perform other business development and administrative duties as assigned. </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor's degree in English Studies, Business Administration, Management, or any other field. </li> <li> <strong>Excellent spoken and written English is essential.</strong> </li> <li> Strong research, analytical, and problem-solving skills. </li> <li> Excellent communication, negotiation, and interpersonal skills. </li> <li> Strong organizational skills and attention to detail. </li> <li> Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint). </li> <li> Ability to analyze detailed documents and understand complex requirements. </li> <li> Ability to manage multiple projects and meet strict deadlines. </li> <li> Ability to work independently and collaboratively in a fast-paced environment. </li> <li> Previous experience in business development, sales, market research, or government contracting is a plus but not required. </li> </ul> <p> <strong>Experience Level:</strong> Entry-Level / Junior Training will be provided. </p>
<p><br></p> <p>As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for a Quote Associate. We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.</p> <p> </p> <p> <b>What You ll Be Doing at Arrow?</b> </p> <p>As a <b>Quote Associate</b>, your role will be maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence.</p> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.</p> <p> </p> <p> <b>What will you do?</b> </p> <p> New quote support & maintenance for Costing & Strategic Tenders.</p> <p> Pricing and special price handling for designated suppliers and/or Technologies</p> <p> New part creation / set-up into Arrows ERP system.</p> <p> Quote renewals for all quoting types.</p> <p> Admin support for annual pricing negotiations.</p> <p> Supplier quote support for designated Suppliers.</p> <p> Upload of pre-negotiated prices into the system.</p> <p> </p> <p> <b>What would be nice to have?</b> </p> <p> Some experience in product marketing, pricing, purchasing, sales or customer service.</p> <p> Experience on the Electronic Components and/or Power Supply's Industries.</p> <p> Interest in new technologies.</p> <p> Good communication and negotiation skills.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <b>Who you are?</b> </p> <p> English on min B2 level (both spoken and written), additional language is an asset.</p> <p> Good knowledge of MS Office, Excel is a plus.</p> <p> Customer Service, Order Management or Sales experience.</p> <p> Accountability.</p> <p> Communication and coordination skills.</p> <p> Customer-oriented attitude.</p> <p> Team player.</p>
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du Directeur de la Restauration, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter : </p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant ;</li><li>Diriger et gérer l’équipe du point de vente dans tous les domaines en veillant au respect des standards de service ;</li><li>Gérer les problèmes des clients et réagir de façon rapide et professionnelle ;</li><li>Encadrer les barmen, chefs de rang, commis et stagiaires ;</li><li>Animer des formations pour ses collaborateurs ;</li><li>Assister le responsable du restaurant dans la préparation et la gestion des réunions de service et des briefings ;</li><li>Rentabiliser au maximum son service (Chiffre d’Affaire, Prix Moyen, Payroll, VVA) ;</li><li>Faire respecter la mise en place des standards de service ;</li><li>Anticiper et identifier les besoins liés à l’activité (Food, beverage, VVA, etc.)</li><li>Définir les tâches quotidiennes et les objectifs de ses collaborateurs ;</li><li>Animer et préparer les briefings quotidiens liés au service et à l’activité ;</li><li>Superviser les plannings ;</li><li>Animer des formations afin de pouvoir développer les compétences de ses collaborateurs et détecter des potentiels ;</li><li>En collaboration avec son n+1, organiser le recrutement et la sélection du personnel sous sa responsabilité hiérarchique selon les besoins, l’activité et le budget ;</li><li>Faire le suivi et le contrôle du respect des fiches de postes et procédures de travail ;</li><li>Superviser le travail des hôtesses (courriers électroniques, envois de fax, etc.)</li><li>Veiller à l’application des normes d’hygiène et de sécurité dans le restaurant ;</li><li>Superviser et faire respecter les critères de qualité de service et les mettre à jour régulièrement ;</li><li>Contrôler et participer au service ;</li><li>Contrôler la qualité des mets servis aux clients ;</li><li>Contrôler les réservations du jour et à venir ;</li><li>Animer les briefings ;</li><li>Superviser et contrôler les mises en place ;</li><li>Contrôler le bon état général des équipements mis à sa disposition.</li><li>Accueillir le client en collaboration avec l’hôtesse ;</li><li>Contrôler que les clients soient installés confortablement ;</li><li>Respecter et faire respecter le protocole de service ;</li><li>Prendre les commandes si besoin ;</li><li>Préciser à l’écrit et à la voix les informations particulières d’une commande ;</li><li>Servir certains mets avec le chef de rang ou le commis si nécessaire ;</li><li>Vérifier l’exactitude des additions (mets et vins) avant et après impression ;</li><li>Anticiper et accompagner physiquement le départ de chaque client ;</li><li>Recueillir les commentaires clients ;</li><li>Faire le suivi des plaintes ou autre litiges intervenant lors du service et envoyer un rapport écrit en fin de service à son N+1 ;</li><li>Superviser la gestion du matériel, du linge, du stock de marchandises et des stocks des produits d’entretien ;</li><li>Vérifier la propreté de l’ensemble de son service ;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience antérieure dans un poste de direction en bars ;</li><li>Expérience préalable de l’utilisation d’un système de point de vente ;</li><li>Connaissance des applications Microsoft Windows ;</li><li>Un diplôme universitaire dans une discipline liée est privilégié ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><ul><li>Effectuer la mise en place nécessaire à la réalisation des opérations </li><li>Participer à l’envoie des opération et flexibilité dans le département pendant le service</li><li> Respecter les règles HACCP</li><li> Assurer le bon entretien du matériel et des locaux mis à sa disposition</li><li>Effectue la mise en place des préparations de base :</li></ul><p>crèmes pâtes décorations découpes de fruits mignardises coulis …</p><br><br><ul><li>Assiste l equipe de cuisne dans la réalisation des operations </li><li>Respecte, lorsqu’ ’il exécute une préparation de manière autonome, la fiche technique préalablement élaborée</li><li>Veille à garder le poste de travail propre</li><li>Organise son travail afin d’optimiser son temps ; respecte ainsi les délais d’attente maximum donnés par le pâtissier</li><li>Se coordonne avec le chef de partie pâtissier dont il dépend afin d’éviter toute incohérence en terme de service, préjudiciable pour le client</li><li>Assure le nettoyage et le rangement du poste de travail</li><li>Range les frigos</li><li>Respecte les consignes de sécurité sur l'utilisation des matériels (couteaux, machines, etc.)</li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><ul><li>Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service.</li><li>Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs.</li><li>Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill.</li><li>Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><br><br><br><br><br> </div>
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